Onkyo HT-R518 instruction manual Troubleshooting

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HT-R518_En.book Page 73 Tuesday, March 11, 2008 11:31 AM

Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section. If you can’t resolve the issue yourself, contact your Onkyo dealer.

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.

To reset the AV receiver to its factory defaults, turn it on and, while holding down the [VCR/DVR] button, press the [ON/STANDBY] button. “Clear” will appear on the display and the AV receiver will enter Standby mode.

ON/STANDBY

VCR/DVR

Note that resetting the AV receiver will delete your radio presets and custom settings.

Power

Can’t turn on the AV receiver

•Make sure that the power cord is plugged into the wall outlet properly.

•Unplug the power cord from the wall outlet, wait 5 seconds or more, then plug it back in again.

The AV receiver turns off as soon as it’s turned on

•The amp protection circuit has been activated. Remove the power cord from the wall outlet immedi- ately. Disconnect all speaker cables and input sources, and leave the AV receiver with its power cord discon- nected for 1 hour. After that, reconnect the power cord and set the volume to maximum. If the AV receiver stays on, set the volume to minimum, disconnect the power cord, and reconnect your speakers and input sources. If the AV receiver turns off when you set the volume to maximum, disconnect the power cord, and contact your Onkyo dealer.

Audio

There’s no sound or it’s very quiet

•To listen to an audio source that’s connected to an HDMI input, make sure that input is assigned to an input selector (page 36). HDMI audio is passed through the AV receiver and can only be heard from your TV.

•To listen to an audio source that’s connected to an OPTICAL or COAXIAL input, make sure that input is assigned to an input selector (page 37).

•Make sure that all audio connecting plugs are pushed in all the way (page 18).

•Make sure that the polarity of the speaker cables is correct, and that the bare wire is in contact with the metal part of each speaker terminal (page 15).

•Make sure that the speaker cables are not shorting.

•Check the volume (page 39). The AV receiver is designed for home theater enjoyment and has a wide volume range for precise adjustment.

•If the MUTING indicator is flashing on the display, press the remote controller’s [MUTING] button to unmute the AV receiver (page 40).

•While a pair of headphones is connected to the PHONES jack, no sound is output by the main room speakers (page 41).

•Check the digital audio output settings on the source component. On some game consoles, such as those that can play DVDs, the default setting is off.

•With some DVD-Video discs, you need to select an audio format from a menu or with the AUDIO button on your DVD player’s remote controller.

•If your turntable doesn’t have a phono preamp built-in, you must connect one between it and the AV receiver.

•If your turntable uses an MC cartridge, you must con- nect an MC head amp, or an MC transformer and a phono preamp.

•Check the speaker settings (pages 59–63).

•If the digital signal format is set to PCM or DTS, set it to Auto (page 42).

•If there’s no sound from a DVD player connected to an HDMI IN, check the DVD player’s output settings, and be sure to select a compatible audio format.

Only the front speakers produce sound

•When the Stereo or Mono listening mode is selected, only the front speakers and subwoofer produce sound.

•Check the Speaker Configuration (page 59).

Only the center speaker produces sound

•If you use the Dolby Pro Logic II Movie or Dolby Pro Logic II Music listening mode with a mono source, such as an AM radio station or mono TV program, the sound will be concentrated in the center speaker.

•Check the Speaker Configuration (page 59).

The center speaker produces no sound

•When the Stereo or Mono listening mode is selected, the center speaker produces no sound (page 52).

•Check the Speaker Configuration (page 59).

The surround speakers produce no sound

•When the Stereo or Mono listening mode is selected, the surround speakers produce no sound.

•Depending on the source and the current listening mode, not much sound may be produced by the sur- round speakers. Try another listening mode (page 48).

•Check the Speaker Configuration (page 59).

The subwoofer produces no sound

•If the source material contains no audio in the LFE channel, the subwoofer produces no sound.

•Check the Speaker Configuration (page 59).

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Contents HT-R518 Avis Important Safety InstructionsPower PrecautionsPrecautions Supplied AccessoriesMake sure you have the following accessories Speaker cable labelsContents Amplifier FeaturesProcessing ConnectionsFront Panel Getting to Know the AV ReceiverDisplay Getting to Know the AV ReceiverRear Panel DVD Front L/R, CENTER, SUBWOOFER, and Surr L/R VCR/DVR IN/OUTControlling the AV Receiver Remote ControllerInstalling the Batteries Remote ControllerUsing the Remote Controller Enjoying Home Theater Connecting Your SpeakersConnecting a Powered Subwoofer Connecting Your SpeakersUsing Dipole Speakers Speaker ConfigurationConnecting the Speaker Cables Speaker Connection PrecautionsStrip about 5/8 Connecting the Indoor FM Antenna Connecting AntennasConnecting the AM Loop Antenna Attach the FM antenna, as shownConnecting an Outdoor FM Antenna Connecting AntennasConnecting an Outdoor AM Antenna Using a TV/FM Antenna SplitterAbout AV Connections Connecting Your ComponentsOptical Digital Jacks AV Connection Color CodingConnecting Audio and Video Signals to the AV Receiver Connecting Your ComponentsWhich Connections Should I Use? Video Connection FormatsVideo Connection Connecting a TV or ProjectorAudio Connection HintMultichannel analog audio output, see Connecting a DVD playerDVD player Hooking Up the Multichannel Input VCR or DVR Connecting a VCR or DVR for PlaybackSignal flow Connecting a VCR or DVR for RecordingMake the audio connection a CBL/SAT in S About Hdmi Connecting Components with HdmiAbout Copyright Protection HT-R518 Pass-thruMaking Hdmi Connections Audio SignalsTurn on the AV receiver, and then assign the Hdmi in see TipMake the video connection a Make the audio connection a Connecting a Camcorder, Game Console, or Other DeviceCamcorder, game console, etc Camcorder or consoleAn MC head amp and phono preamp are necessary to StepCD player CD or turntableCoaxial CBL/SAT Optical Connecting a Cassette, CDR, MiniDisc, or DAT RecorderNot all iPod models output video Connecting an RI DockIf Your iPod Supports Video If Your iPod Doesn’t Support VideoConnecting the Power Cord Connecting Onkyo ComponentsSome components may not support all Functions ComponentsTurning On the AV Receiver Do the automatic speaker setup-this is essentialTurning On and Standby Up and Running in a Few Easy StepsAutomatic Speaker Setup Audyssey 2EQ First Time SetupUsing Audyssey 2EQ Measurement PositionsError Messages First Time SetupTo Retry the Automatic Speaker Setup Hdmi Input SetupChanging the Speaker Settings Manually Using a Powered SubwooferDigital Input Setup Component Video Input SetupChanging the Input Display This setting can only be changed on the AV receiverSee Using the Listening Modes on Select a listening mode and enjoyPlaying Your AV Components Basic AV Receiver OperationUsing the Sleep Timer Setting the Display BrightnessCommon Functions Muting the AV ReceiverCommon Functions 7Using HeadphonesDisplaying Source Information Interpreting Surround Channel InformationPress and hold the AV receiver’s Specifying the Digital Signal FormatDigital Input button for about SecondsListening to the Radio Tuning into AM/FM Radio StationsListening to AM/FM Stations Listening to the Radio Tuning into Stations by FrequencyDisplaying AM/FM Radio Information Actual display depends on countrySelecting Presets Presetting AM/FM StationsDeleting Presets What is RDS? Using RDSRDS Program Types PTY This allows you to search RDS radio stations by type seeListening to Traffic News TP Displaying Radio Text RTFinding Stations by Type PTY Selecting with the Remote Controller Using the Listening ModesSelecting the Listening Modes Selecting on the AV ReceiverListening Modes Available for Each Source Format Using the Listening ModesAnalog and PCM Sources Dolby Digital Sources DTS Sources About the Listening Modes Use this mode with any stereo movie e.g., TV, DVD, VHSOnkyo Original DSP Modes Recording the Input Source RecordingRecording from Different AV Sources Using the Audio Adjust Settings Adjusting the Listening ModesMultiplex/Mono Settings PLII/Neo6 SettingsMultichannel Subwoofer Setting Adjusting the Listening ModesTheater-Dimensional Setting Tone Control Settings Using the Audio SettingsAudyssey Dynamic EQ Music OptimizerUsing the CinemaFILTER Using the Late Night Function Dolby Digital onlySpeaker Levels SyncSpeaker Setup Advanced SetupFor the HT-S5105 Home Theater System Cos- tomer Crossover Frequency Advanced SetupDouble Bass Speaker Distance Can hear the test tone suffi Turn up the volume so that youCiently Repeat so that the levelButtons to select Equalizer SettingsPress the Down button, Then use the Left and RightEntering Remote Control Codes Preprogrammed Remote Control CodesControlling Other Components Remote Control Codes for Onkyo Components Connected via Resetting the Remote ControllerResetting the Remote Mode Buttons Controlling Other ComponentsControlling a DVD Player, or DVD Recorder Controlling a VCR or PVR Controlling a Satellite Receiver or Cable Receiver Disc +/- button Controlling a CD Player, CD Recorder, or MD PlayerControlling an RI Dock Controlling a Cassette Recorder ON/STANDBY, TV buttons Controlling a TVTroubleshooting Troubleshooting Sound changes when I connect my head- phones Remote controller doesn’t workCan’t control other components Can’t recordAmplifier Section SpecificationsGeneral Video SectionMemo HT-R518En.book Page 78 Tuesday, March 11, 2008 1131 AM HT-R518En.book Page 79 Tuesday, March 11, 2008 1131 AM Onkyo Europe UK Office Onkyo Europe Electronics GmbH
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