Acer H5360 manual Troubleshooting, Image Problems and Solutions, Problem Solution

Page 37

25

Appendices

Troubleshooting

If you experience a problem with your Acer projector, refer to the following troubleshooting guide. If the problem persists, please contact your local reseller or service center.

Image Problems and Solutions

#

Problem

 

 

Solution

 

 

 

 

1

No image appears

Connected as described in the "Getting Started"

 

onscreen

 

section.

 

 

Ensure none of the connector pins are bent or

 

 

 

broken.

 

 

Check if the projector lamp has been securely

 

 

 

installed. Please refer to the "Replacing the Lamp"

 

 

 

section.

 

 

Make sure you have removed the lens cap and the

 

 

 

projector is switched on.

 

 

 

 

2

Partial, scrolling

Press "RESYNC" on the remote control.

 

or incorrectly

For an incorrectly displayed image:

 

displayed

 

image(For PC

 

Open "My Computer," open the "Control

 

(Windows 95/98/

 

 

Panel," and then double-click the "Display"

 

2000/XP))

 

icon.

 

 

 

Select the "Settings" tab.

 

 

 

Verify that your display resolution setting is

 

 

 

lower than or equal to UXGA (1600 x 1200).

 

 

 

Click the "Advanced Properties" button.

 

 

If the problem still appears, change the monitor display

 

 

you are using and follow the steps below:

 

 

 

Verify that the resolution setting is lower than

 

 

 

or equal to UXGA (1600 x 1200).

 

 

 

Click the "Change" button under the

 

 

 

"Monitor" tab.

 

 

 

Click "Show all devices". Next, select "Standard

 

 

 

 

monitor types" under the SP box, and choose

 

 

 

 

the resolution mode you need under the

 

 

 

"Models" box.

 

 

 

Verify that the resolution setting of the

 

 

 

 

monitor display is lower than or equal to UXGA

 

 

 

 

(1600 x 1200).

 

 

 

 

 

English

Image 37 Contents
Acer Projector H5360 Series Users Guide Page Turning the product off before cleaning Information for your safety and comfortUsing electrical power Product servicing Additional safety informationPage Medical devices Operating environment for using wireless function OptionalPotentially explosive environments VehiclesMercury advisory Disposal instructionsLamps contain Mercury, Dispose Properly Usage Notes PrecautionsContents Regulations and safety notices Introduction Product FeaturesPackage Overview Front / upper side Projector OverviewRear side Remote Control and Control Panel Layout Remote Control Placement Getting Started Connecting the ProjectorLens cap Turning the Projector On/OffTurning off the Projector Tilt adjusting wheel Adjusting the Projected ImageTo raise/lower the image Max screen size Top Height English User Controls Installation menuEmpowering Key Acer Empowering TechnologyAcer eTimer Management Acer ePower ManagementOnscreen Display OSD Menus Using the OSD menusColor Saturation ImageTint Nvidia URL DDD TriDef Media Player Trial Security SettingEnglish Audio ManagementLanguage TimerImage Problems and Solutions TroubleshootingProblem Solution English Condition Solution Problems with the ProjectorCondition Message Reminder OSD MessagesLED Messages LED & Alarm Definition ListingReplacing the Lamp Ceiling Mount Installation Attach the ceiling bracket to the ceiling rod 82.30 mm 95.00 mm 15.00 mm DLP SpecificationsEnglish VGA Analog Compatibility modes480i 119.85827.00 480p60.02 56.48119.804 98.80 77.1030-100kHz 67.50 1080pOperation conditions FCC noticeDeclaration of Conformity for EU countries Remarque à lintention des utilisateurs canadiensRadio device regulatory notice General List of applicable countries European Union EUFederal Communications Commission Declaration of Conformity Lead Polybrominated Biphenyls PBB’s Mercury Article 3.1b EMC