LG Electronics 55WS10, 42WS10, 47WS10 Troubleshooting, No image is displayed, Problem Resolution

Page 56

ENGLISH

56TROUBLESHOOTING

TROUBLESHOOTING

No image is displayed

Problem

Resolution

Is the product power cord

yy See if the power cord is properly connected to the outlet.

connected?

 

 

 

Is the power indicator light on?

yy See if the power switch is turned on.

 

yy May need service.

Power is on, power indicator

yy Adjust brightness and contrast again.

is blue but the screen appears

yy Backlight may need repair.

extremely dark.

 

The power indicator amber?

yy If the product is in power saving mode, move the mouse or press any

 

key.

 

yy Turn both devices off and then back on.

Does the 'Out of range'

yy The signal from the PC (video card) is out of the vertical or horizontal

message appear?

frequency range of the product. Adjust the frequency range by

 

referring to the Specifications in this manual.

 

* Maximum resolution

 

RGB, HDMI, DVI-D, Display Port : 1920 x 1080 @ 60 Hz

Does the 'Check signal cable'

yy The signal cable between PC and product is not connected. Check

message appear?

the signal cable.

 

yy Press the 'INPUT' menu in the remote Control to check the input

 

signal.

'Unknown Product' message appears when the product is connected.

Problem

Resolution

Did you install the driver?

yy Install the product driver, which is provided with the product, or

 

download it from the web site. (http://www.lg.com)

 

yy See if the plug&play function is supported by referring to the video

 

card user manual.

Image 56
Contents Monitor Signage Contents English Licenses Assembling and Preparing AccessoriesRemote control and Batteries Power Cord SP-2000 Cable holder Speaker Cable Tie Screws Optional AccessoriesST-200T Stand Screws Screen Buttons Screen Marks IR Receiver Power Indicator Parts and buttonsConnection panel Screen Marks DescriptionUsing the Mounting Cable Tie Connecting the SpeakersConnecting the stand Using the Kensington security systemPortrait Layout Mounting on a wall Remote Control Volume Up / DownA Button This button selection is not applicable Number and Alphabet buttonsSelects the Tile Mode Navigation buttons Scrolls through menus orReturns to Monitor Viewing from any menuUsing the Monitor Connecting to a PCRGB connection DVI-D connection Hdmi connection Display Port connectionCustomizing image options Adjusting the screenSelecting an image mode Customizing PC display options Adjusting the soundSelecting an sound mode Customizing sound options Using additional optionsAdjusting aspect ratio Just Scan Using the input list Selecting an input sourceComponent Display PortEntertainment Connecting to a wired networkSelect IP Auto Setting or IP Manual Setting Tips for Network setting Network StatusTing the network Close Return to the previous menuConnecting USB storage devices Tips for using USB storage devicesBrowsing files Viewing movies Supported File FormatsEnergy Tips for using playing video files Video optionsPicture Size, Audio Language, Subtitle Language or RepeatExit the Mark Mode Viewing photosUsing photo options Photo optionsTransition Effect Option Listening to music Sound Mode, Clear Voice II or BalanceEnergy Saving button Control playback by using the following buttonsButton Description Viewing the Contents List DivX VOD Guide DivX VOD RegistrationUsing PIP/PBP Select Movie List or Photo List from MyMedia DivX VOD DeregistrationMovie List Customizing Settings Accessing main menusPicture settings Picture Mode options Advanced Control Audio settings Sound Mode optionsReset Resets the sound mode to the default setting To the lower frequency rangeTime settings To prevent overloadAuto off MinutesOption settings Setting Description Tile Mode PC PositionPC Size NaturalInfo Portrait mode Setting Description Key LockProduct/Service Tile Mode Tile Mode Natural modeDisplays videos or photos stored in the USB device On a single monitor by dividing it into the mainSub screens. See p.37 ModeNetwork settings Camcorder/Camera Gaming device Making ConnectionsHD Receiver Component connection Not includedConnecting to a USB Avcvbs connectionConnecting to the LAN LAN connectionDaisy Chain Monitors ComponentNo image is displayed TroubleshootingProblem Resolution Key Lock On message appears After-image appears on the productAudio function does not work Screen color is abnormalSpecifications 42WS10Depth / Weight Applicable only for models that support the speakers47WS10 Mm x 646.4 mm x 37.4 mm / 17.5 kg 55WS10 Mm x 752.4 mm x 37.8 mm / 21.8 kg Dimensions HDMI,DVI-D,Display Port PC supported mode RGB PC supported modeDTV Mode IR Codes Code Hexa FunctionConnecting the cable RS-232C ConfigurationsControlling the Multiple Product Communication ParameterCommand reference list DataVersion Error Acknowledgement Transmission / Receiving protocolTransmission OK AcknowledgementReal data mapping English English To reduce the power consumption of the Monitor English Data Description 00 or Tile mode is off DataHex Mode English English Data1 Data2 Data3Cr English Hdmidtv A0 Hdmipc Model

55WS10, 47WS10, 42WS10 specifications

LG Electronics has been a pioneer in the technology sector, consistently pushing boundaries to deliver innovative solutions for consumers and businesses alike. Among its impressive range of digital signage solutions, the LG WS series stands out, specifically the models 55WS10, 47WS10, and 42WS10. These displays are designed to enhance visibility and engagement in various environments, making them ideal for retail, corporate, and educational settings.

The LG 55WS10 features a stunning 55-inch screen that utilizes LG’s advanced LED technology to produce vibrant colors and sharp images. With a resolution of 1920 x 1080 pixels, it ensures that content is displayed in Full HD quality. The high brightness level of 700 nits enables the display to remain clear and visible even in bright ambient light, making it an excellent choice for storefronts and other well-lit environments.

Similarly, the 47WS10 and 42WS10 models cater to different spatial requirements without compromising on performance. The 47WS10 boasts a 47-inch display, while the 42WS10 offers a slightly smaller 42-inch option. Both models also support Full HD resolution and high brightness levels, ensuring that they can deliver eye-catching visuals tailored to the needs of their specific installation scenarios.

One of the hallmark features of the WS series is the embedded webOS platform, which facilitates easy content management. Users can take advantage of this operating system to create, schedule, and manage content remotely, making it particularly useful for businesses seeking to deliver timely and relevant messaging. Additionally, the option for 24/7 operation ensures that these displays can handle prolonged use without any drop in performance.

The LG WS series also boasts sleek, stylish designs that allow for seamless integration into various environments, providing both functionality and aesthetic appeal. With a slim bezel and lightweight build, these displays can be easily mounted on walls or used with stands for flexibility in arrangement.

In terms of connectivity, the 55WS10, 47WS10, and 42WS10 models come equipped with multiple input options including HDMI, DVI-D, and USB ports, allowing for easy connection to various media sources and devices. This versatility makes them suitable for diverse applications, ranging from digital signage displays in malls to interactive presentations in boardrooms.

Overall, the LG Electronics WS series — with its robust features, cutting-edge technology, and flexible design — sets a new standard in digital signage. Whether it’s maximizing customer engagement or effectively communicating critical information, these displays enable businesses to deliver impactful visual experiences.