THIS LIMITED WARRANTY DOES NOT APPLY TO:
● damage caused in shipping or transit | gence, improper maintenance or storage, or to acts |
● service required as a result of improper installation, | of nature or other causes beyond our control. |
including incorrect or insufficient AC supply (please | (Causes beyond our control include but are not lim- |
consult the owner’s manual for power supply | ited to lightning strike, power surges, power out- |
requirements) | ages and water damage.) |
● installation or repair of antenna systems, cable con- | ● image |
verters, cable company supplied equipment, or | ● repair or replacement of warranted parts by other |
other components in a video system | than LGE authorized service centers. |
● | ● units purchased or serviced outside of the coverage |
damage caused by improper adjustments | area. |
● damage caused by other system components | ● product where the original factory serial numbers |
● any panel that has been modified or incorporated | have been removed, defaced or changed in any |
into any other product | way. |
● replacement of batteries on the remote control. | ● product sold and labeled as “as is, where is” or sim- |
● damage (including cosmetic damage), failure, loss | ilar disclaimer. |
or personal injury due to misuse, abuse, negli- |
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The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
CUSTOMER INTERACTIVE CENTER NUMBERS:
To obtain customer assistance, product information or Dealer or Service locations
Call
24 hours a day, 365 days per year
FOR SERVICE:
Before you call for warranty service, check your operating guide – you may avoid a service call. For warranty service information, please contact the LGE Customer Interactive Center telephone number.
When calling for service, please have your product model number, serial number and the date of pur- chase or the date of original installation available.
If a replacement unit is required, under some circumstances you may be asked to provide a reserve deposit to the LGE Service Center against a credit card number as surety for advanced shipment. Your credit card will not be charged if you return the defective unit within 10 working days.
If a replacement unit is received, please use the carton and packaging from that unit in returning the defective unit to the LG®Brand Service Center.
Parts and service in accordance with the LGE warranty are LGE’s responsibility and will be provided without charge. Other service requirements will be at the owner’s expense. If you have problems in obtaining satisfactory warranty service, write or call the LGE Customer Interactive Center. Service may be provided by independently owned and operated service organizations.
To assure proper credit and avoid unnecessary charges, you must obtain an LGE Return Authorization before returning any product to the LGE Service Center. Contact the Customer Interactive Center for details.
TO CONTACT THE LGE CUSTOMER SERVICE CENTER BY MAIL:
LGE Customer Interactive Center
P.O. Box 240007
201 James Record Road
Huntsville, AL 35824
ATTN: CIC Plasma Display Panel, Building 3