Section 6 - Troubleshooting
7. Why does a series of broad vertical white lines appear through out the image?
It could be that the CMOS sensor (a square panel situated behind the lens that measures the light signals and changes it into a digital format so your computer can present it into an image that you are familiar with) has become overloaded when it has been exposed to bright lights such as direct exposure to sunlight or halogen lights. Reposition the Network Camera into a more shaded area immediately as prolonged exposure to bright lights will damage the CMOS sensor.
8. The camera is producing noisy images. How can I solve the problem?
The video images might be noisy if the Network Camera is used in a very low light environment.
9. The images are poor quality, how can I improve the image quality?
Make sure that your computer’s display properties are set to at least
The configuration on the Network Camera image display is incorrect. The Web Configuration Video section of the Web management allows you to adjust the
10. Why are no images available through the Web browser?
ActiveX might be disabled. If you are viewing the images from Internet Explorer make sure ActiveX has been enabled in the Internet Options menu. You may also need to change the security settings on your browser to allow the ActiveX
If you are using Internet Explorer with a version number lower than 6, then you will need to upgrade your Web browser software in order to view the streaming video transmitted by the Network Camera.
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