Troubleshooting AV receiver turns off unexpectedly

Troubleshooting

The AV receiver turns off unexpectedly.

•The AV receiver will automatically enter standby mode when Auto Standby is set and launched.

There’s no sound, or it’s very quiet.

•A wrong input selector button has been selected. Select a correct input for the player. Also check that muting is not on.

•Not all listening modes use all speakers.

There’s no picture.

•A wrong input selector button has been selected.

•There will be no video output, if the listening mode is Pure Audio. (European, Australian and Asian models)

•To display video from the connected player on the TV screen while the unit is in standby, you need to enable "HDMI Through".

•When the TV image is blurry or unclear, power code or connection cables of the unit may have interfered. In that case, keep distance between TV antenna cable and cables of the unit.

HDMI control does not function correctly.

•Set the HDMI CEC (RIHD) setting of the unit to "On". It is also necessary to make the HDMI linked system setting on the TV. See the TV's instruction manual for details.

ovens, game consoles, etc.). If this does not solve the problem, stop using other devices which emit electromagnetic waves.

•When other wireless LAN devices are used near the AV receiver, several issues such as interrupted playback and communication may occur. You can avoid these issues by changing the channel of your Wi-Fi router. For instructions on changing channels, see the instruction manual provided with your Wi-Fi router.

•If there is a metallic object near the AV receiver, wireless LAN connection may not be possible as the metal can effect on the radio wave.

•If there is more than one access point in the network, separate each access point.

Bluetooth

•Try plugging/unplugging the unit and the Bluetooth- enabled player. After that, check that the Bluetooth function is enabled on the Bluetooth-enabled device and the connection with the unit has been established.

Before requesting a service

If the methods listed above cannot solve your problem, try plugging/unplugging the power cord and connection cables of the unit and/or reset the unit status. If you reset the unit status, your preferences will be reset to the defaults. Note them down before starting reset.

How to reset: Perform steps 1 and 2 below. "Clear" will appear on the display and the unit returns to standby.

C l e a r

2. Press zON/STANDBY. 1. Hold down CBL/SAT,

How to initialize the remote controller: To initialize the remote controller to its factory defaults, while holding down RCV, press and hold HOME until the remote indicator lights (about 3 seconds). Within 30 seconds, press RCV again.

RCV	Remote
	indicator

The remote controller does not work.

•Be sure to press RCV first before operating the unit with the remote controller.

Cannot access to network.

•Try plugging/unplugging the unit or the wireless LAN router or check their power-on status. This will work well in many cases.

•If the desired wireless LAN router is not in the access point list, it may be set to hide SSID or the ANY connection may be off. Change the setting and try again.

•Place the AV receiver away from the devices emitting electromagnetic waves on the 2.4 GHz band (microwave

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