Mitsubishi Electronics CP900DW operation manual Troubleshooting, Before Calling for Service

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TROUBLESHOOTING

2

BEFORE CALLING FOR SERVICE

Use the following troubleshooting chart to try to resolve any apparent defect in operation. If you are unable to resolve the problem, unplug the power cord and contact your dealer.

Symptom

Check and Remedy

No power

Is the power cord plug disconnected from the outlet?

(when POWER lamp does not illuminate)

Connect the power cord plug to the outlet firmly.

 

After tuning the power off, wait for approx. 2 minutes. Then turn on the

 

power.

The image is not printed.

Is the image data sent to this unit?

Is the print paper or ink sheet used up? Is the printing mechanism set correctly?

Check the status.

The stored image in the memory cannot be enlarged to fill the maximum print area.

COPY button does not work.

Though the print paper is not left at the print outlet, PAPER indicator blinks and DATA indicator goes on.

Is the appropriate image data transferred?

Is the S-size image data sent for L-size print paper?

Check the status.

Is the image data transferred?

Send an image data.

If the power is turned off and then turned on after sending the data, the COPY button does not work.

The sensor for detecting remaining paper may fail to work properly due to infrared light and so on.

Set the mode switch No. 7 on the rear panel to ON.

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Contents CP900DW Information Risk of Electric Shock Do not Open Contents Protective Measures Safety PrecautionsFor Long Operating Life Installation LocationsSafety Checks Safety PrecautionsTechnical Description Other CautionsSpecial Features Special FeaturesUnpacking UnpackingFront Panel Rear Panel Features & FunctionsConnecting with PC ConnectionsConnection with USB Interface Setting Mode Switches Setting Mode SwitchesConnections Before Operation Installation of Print PaperPaper Sheet SET Unlock the Printing Mechanism2BEFORE Operation Installation of INK Sheet Installing the INK SheetInstalling the INK Cassette Insert the Printing Unit Before Operation Before Printing Usage and Storage of Paper Sheet SET After Printing StorageCPD900W Installing Printer DriverIndication on the Front Panel & Counterneasures TroubleshootingBefore Calling for Service TroubleshootingOvercoming Paper Jams Cleaning CleaningSpecifications Spec & OptionsOptions Mitsubishi Electric Europe B.V UK Branch