Mitsubishi Electronics CPK60DWS operation manual Error Messages and Countermeasures

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ERROR MESSAGES AND COUNTERMEASURES

INDICATIONS ON THE FRONT PANEL AND COUNTERMEASURES

If, for some reason, printing is not possible or an error occurs during printing, the indicators on the front panel will illuminate or blink. In this case, follow the procedure described below.

				: Steady on : Off	: Blinking
ALARM	PAPER RIBBON	POWER		Causes and Countermeasures	Page

			This printer is in standby mode.		7
		(Orange)	Connect a USB cable to the printer when not		16
		(Orange)	connected.
			connected.
			It may take time that the printer is ready to print
			images after the image data is sent.

			The printing unit is open.		7
		(Green)	•	Close the printing unit.
		(Green)
			A paper jam or a problem concerning the ink		18
		(Green)	ribbon occurs.
		(Green)	•	Refer to “Overcoming paper jams.”
			•	Refer to “Overcoming paper jams.”

			The temperature of the thermal head is too high		7
		(Green)	or too low.
		(Green)	•	Wait until the indication goes off. When the
			•	Wait until the indication goes off. When the
				indicator stops blinking, the printer resumes
				printing automatically.
			While the printer is working, do not open the door
			or turn off the power.

			The ink ribbon which is not available to this		13-14
		(Green)	printer is installed.
		(Green)	•	Replace the ink ribbon with a new one.
			•	Replace the ink ribbon with a new one.
			The actual combination of ink ribbon and print
			paper is inconsistent with the setting made by the
			personal computer.
			•	Open the printing unit and confirm that the
				actual combination of ink ribbon and print
				paper is consistent with the setting made by the
				personal computer. After checking, close the
				printing unit.

			The print paper or ink ribbon is not installed.		11-14
		(Green)	The print paper or ink ribbon is used up.
		(Green)	•	Install new print paper or ink ribbon.
			•	Install new print paper or ink ribbon.

			Other errors		20
		(Green)

When the ALARM or the PAPER RIBBON indicator illuminates or blinks, open the door and carry out the above countermeasures.

PRECAUTIONS FEATURES PREPARATION TROUBLE- OTHERS SHOOTING

CONTENTS

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Contents CP-K60DW-S Contents InformationContents Contents Safety Precautions Protective MeasuresFor Long Operating Life Safety PrecautionsInstallation Locations TROUBLE-SHOOTING Others Contents Other CautionsSpecial Features Special FeaturesUnpacking UnpackingCarefully pull the printer up and out of the box Unwrap the packingFeatures and Functions Front PanelFeatures and Functions Rear PanelBefore Operation Printer Setup ProcedureBefore printing, follow the printer setup listed below Before Operation Positioning of Adjustable Paper GuideHOW to SET the Adjustable Paper Guides Print Paper Installation Precautions Features PreparationClose the door Install the print paper into the unitDoor INK Ribbon Installation Load the ink ribbon in the ink cassette as shown belowPush the printing unit to close Handling of Paper / INK Ribbon SET Before PrintingAfter Printing Storage of Paper / INK Ribbon SETConnection with USB Data Signal Equipment Connecting to Personal Computer ExampleError Messages and Countermeasures Indications on the Front Panel and CountermeasuresError Messages and Countermeasures Overcoming Paper JamsPress the Open button to open the printing unit Remove the print paperRepairing a Torn INK Ribbon Before Calling for Service Instructions for TransportationUse the original packaging Close the printing unit firmlyThermal Head Cleaning CleaningFilter Cleaning Paper Flange Cleaning CleaningPlaten Roller Cleaning Contents of CD-ROM SpecificationsSpecifications Mitsubishi Electric Europe B.V