Troubleshooting

If you encounter any trouble using the Diamond View 1995SL monitor, make sure that your monitor is properly installed. (For hardware installation, see Chapter 4 of this manual.) If the problems persist, please check this chapter for possible solutions before calling Mitsubishi Electric or one of our Authorised Service Centres.

No image is displayed

-Check that the light (LED) next to the monitor’s power button is lit and is green in colour.

-If the LED is orange there is no signal from the computer and the monitor is in power saving mode. Check that the computer is switched on. Press a button on the computer keyboard or move the mouse to wake the computer. If that does not help, check that the VGA cable is securely plugged into the computer. Also check the pins of the VGA cable’s connector. If any pins are bent or broken off, then contact your dealer.

-If the LED is not lit at all, check that the monitor is plugged into the power socket and that the power switch is turned on at the wall. Check that the monitor’s power switch is also turned on.

-Video sync signal. The video sync signal from the graphics card must be as specified for the monitor.

The picture is scrolling or unstable.

-The most common cause of this problem is a loose VGA signal cable or connector. Check that the cable is securely connected to the computer.

-Check the VGA signal cable for damage. If any pins are bent or broken off, contact your dealer or an authorised Mitsubishi Electric service agent.

-Make sure that the graphics card settings are correct and within the monitor’s specifications. Change the settings of your graphics card to values within the monitor’s range.