Troubleshooting and 4 Useful Hints

Troubleshooting

Make sure that your monitor is properly installed if you encounter any trouble using this product (For hardware installation, see Chapter 2, Getting Started). If the problems persist, check this chapter for possible solutions.

9There is no picture on the screen. Check:

Video sync signal. The video sync signal from the graphics card must be as specified for the monitor.

Power saving mode. Press any key and move the mouse to deactivate the mode.

Signal cable connector pins. If there are bent or missing pins, consult your place of purchase.

9The picture is scrolling or unstable.

Check:

Signal cable connectors and pins. Replace the signal cable if it is damaged.

Graphics card. See if the settings are correct and within the monitor’s specifications.

Scanning frequencies. Change the settings of your graphics card to values within the monitor’s range .

Remove any magnetic objects that are near the monitor. These include speakers and power supplies ( AC Adaptors ).

9Characters look dark; the picture is too small or too large, not centered, etc.

Adjust related settings. See Chapter 3, Adjusting the Monitor.

9Colours are impure.

Check the signal cable and connector pins. If there are bent or missing pins, consult your place of purchase.