Microtek MiniLink manual Problem Suggestion, MicroTek Electronics, Inc, Led

Page 23

TROUBLE SHOOTING

PROBLEM

 

SUGGESTION

 

1.

NO POWER – make certain both WEMs have power and

 

 

the red Power LED is on. Make sure the connected

 

 

Ethernet/IP device is powered.

 

2.

Check the configuration of all WEMs. Each pair and/or all

 

 

groups of WEMs setup to communicate with each other

 

 

must be set to the same channel. If you have changed any

No Link Activity

 

of the advanced settings, make sure the configurations of all

 

WEMs being used in the system are the same.

 

 

 

3.

Make sure the cable run between the WEM and Ethernet

 

 

device is no longer than 300 feet.

 

4.

Make sure the cables being used are straight through and all

 

 

cable connectors are attached properly.

 

5.

If using an Ethernet hub or fast switch, try a crossover cable

 

 

between the hub and the Power Injector Module.

 

1.

Check line-of-sight of the WEMs. Verify the WEMs are

 

 

aimed properly. You should have clear, wide-open line of

 

 

sight between the WEM modules.

No Signal Level LED or

2.

Change channels; cycle power.

3.

Verify sufficient voltage into each PIM.

Flashing Signal Level

Note: The Host AP WEM green signal level LED will flash indicating

LED

the number of Client SU WEMs it is communicating with. This is

 

normal for this device and should not be confused as lack of signal

 

strength. The green LED on the Client SU WEM should be solid if

 

the Client SU is communicating with the Host AP at a full 20Mbps

 

(50+ Mbps – super mode).

 

1.

Check video at the camera

 

2.

Check wiring into encoders or decoders

All three solid LEDs but

3.

Try changing channels; cycle power. An uninterruptible

 

power supply (UPS) may be required and is suggested.

no picture or picture

4.

Connect one WEM directly into a PC or laptop and verify

drops out after a period

 

that the IP address is accessible. Check the other WEM(s)

of time

 

the same way, then verify that each IP address is accessible

 

 

over the wireless link into a PC/laptop.

 

5.

Verify the connected Ethernet/IP device is configured

 

 

correctly.

No Green Signal Level

1.

Verify wide-open line-of-sight

2.

Re-angle your dish antenna in a downward angle until both

LED (When Using the

 

LEDs are solid green.

MLWES-30 with two

 

3.

Mount the dishes higher above ground level and/or above

18” Parabolic Dishes)

 

any obstruction.

 

 

If you have tried the trouble shooting steps above and the system is still not working correctly, please contact MicroTek at 888-366-4276, Monday through Friday, between the hours of 8:00AM and 5:00PM Pacific Time. One of our technicians will work with you to rectify the problem over the phone.

Thank you,

MicroTek Electronics, Inc.

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Contents Operations Manual Installation & USE Important Safety InstructionFCC Output Power Restrictions ML WSU ML WAPML Wapom ML WsuomQuick Start Guide Microtek Electronics Return Policy PRE-INSTALLATION RemindersEthernet Standard Wiring Note Front View Rear View Minilink Wireless Ethernet System WESMinilink Wireless Ethernet Module WEM WEM DescriptionTOP View Power Injection Module PIMSide View cont’d PIM DescriptionClient Host WES Connection DiagramWEM Installation & Operation HostclientMount OMNI-DIRECTIONAL WEM Configure CableScrews and lock washers WEB Browser Interface Advanced OperationEstablish Link WEB Pages LoginPOINT-TO-POINT Host AP WEM InformationClient SU WEM Information cont’dMULTI-CONNECT Host AP WEM POINT-TO-POINT and MULTI-CONNECT Host AP Wems STATIONS/APsSecurity WPA Configuration WirelessSecurity cont’d WEP ConfigurationAdministration Administration cont’d Address Contact Phone Number System Installation NotesSystem Location WEM Specifications WEM Specifications cont’d Power Injection Module LED Problem SuggestionMicroTek Electronics, Inc FAQ Warranty Information