Planar LX1200TI manual Appendix, Troubleshooting the Monitor, Problem No sound

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Appendix

Troubleshooting the Monitor

If you are experiencing trouble with the LX1200TI monitor, refer to the following. If the problem persists, please contact your local dealer or our service center.

Problem: No image appears on screen

•Make sure the brightness is not turned all the way down.

•Make sure all data and power cables are properly connected to the monitor and to the computer and power supply - see page17 for details.

•Make sure the pins on the cables and connectors are not crooked or broken.

•Make sure the computer is functioning properly, and has not entered power-saving mode. (You may also want to disable the computer’s power-saving feature.)

Problem: Partial image or incorrectly displayed image

•Make sure the computer’s image resolution is set to one of these resolutions: 1024 x 768 (XGA), 800 x 600 (SVGA) or 640 x 480 (VGA).

Problem: Image is scrolling

•Check and make sure the VGA signal cable (or adapter) is securely connected at both ends.

Problem: No sound

•Make sure the volume is not turned completely down.

•Make sure the audio cable is securely connected at both ends.

•Make sure the computer’s audio is not muted.

Problem: The monitor does not appear to respond to the touchscreen

•Make sure the USB cable to the computer is securely connected at both ends.

22LX1200TI User’s Guide (020-0512-01A)

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Contents LX1200TI Important Recycle Instruction Table of Contents Environmental Specifications Usage Notice PrecautionsCleaning the Monitor A VehicleAbout Planar’s LX1200TI Touch Monitor IntroductionFront View LX1200TI User’s Guide 020-0512-01A Bottom View Features Package Overview Keep the following in mind while installing the monitor InstallationBefore Installing Installing the LX1200TI monitor consists of three stepsMounting the Monitor Edges of the monitorIRtouch Install 14 LX1200TI User’s Guide 020-0512-01A LX1200TI User’s Guide 020-0512-01A 16 LX1200TI User’s Guide 020-0512-01A Connecting the Monitor 18 LX1200TI User’s Guide 020-0512-01A User Controls Front Panel ControlsTurning the Monitor On and Off Using the TouchscreenNavigating the Touchscreen Cleaning the Monitor Problem No sound Troubleshooting the MonitorAppendix Video Specifications DimensionsSpecifications Electrical SpecificationsElectromagnetic Compatibility EMC Immunity CharacteristicsSafety ESD, 6 kV contact and 8 kV air discharge EmissionsConnectors Environmental SpecificationsPIN Number Signal Planar Softkey Use Softkey Install GuideAddendum a Function buttons are mapped out of the box as28 LX1200TI User’s Guide 020-0512-01A Support and Service Planar Systems, Inc
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