Troubleshooting
Problem | Possible Solution |
|
|
No image appears | • Check that all the power cord connections are secure. |
on the screen. | • Check that the power buttons on the side and front of |
| both monitors are switched on and that the power |
| indicator light is green. |
| • Check that the DVI cables are securely fastened to the |
| graphics card, the |
| monitors. |
| • Make sure that the pins of the DVI connectors are not |
| bent or broken. |
|
|
Partial image | • Check to see if the resolution of the computer/graphics |
or incorrectly | card is higher than that of the LCD panels (1920 x 1200). |
displayed image. | • Check to see that the output timing of the video signals |
| is within the synchronous range of the LCD panels |
| (horizontal: 31 – 93 kHz; vertical: 50 – 76 Hz). The “Input |
| Not Supported” message appears on the screen if the |
| timing is not supported by the LCD panel. |
|
|
Both displays work | Be certain the graphics card is properly set up for the dual- |
but there is no | monitor stereo mode. If you are using a professional |
stereo functionality. | application, make sure that OpenGL settings are enabled. |
| Refer to the owner’s manual for the graphics card. |
|
|
The stereoscopic | Be certain the video cable to the bottom display is the left |
image appears to | channel and the cable to the top display is the right channel. |
be inverted. | Also make sure that the image sent to the top monitor is |
| |
|
|
Only one display is | Be certain that your graphics card is configured for two |
showing an image. | monitors. Use clone mode, horizontal span (also called |
| stretch mode), or |
| sure that all video cables are securely connected. |
|
|
22 SD2620W