Best Manufacturers PRO 600E manual Ghosting, Colors are not correct or sections of print missing

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NovaJet PRO 600e User's Guide

Ghosting

The temperature of the print cartridge affects the size of the dots it prints. When the cartridge is warmer it produces slightly larger dots than when it is cool. Several things affect the temperature of the cartridge including the ambient temperature, the number of dots that have recently been printed and the cartridge heater circuit. This change in temperature and subsequent spot size causes what is referred to as “ghosting” or “parasitic suppression”. Ghosting can occur when printing unidirectional if their is an area in the image in which the cartridge is not firing (i.e. a white box within a filled area). Since the cartridge cooled down while it wasn’t printing, a light area can appear adjacent to the non-printed area. This light area is “ghosting”. By using the cartridge heaters to warm the cartridge in these non-printed areas, the change in temperature and therefore “ghosting” is minimized. Refer to the figure below which illustrates cartridge heat vs. spot size.

STEPS TO MINIMIZE GHOSTING (PARASITIC SUPPRESSION)

1.Use the preheat function and set the heat to 4 on all the cartridges.

-On the Main Menu, press Setup Menu/Ink Options Menu/Ink Preheat Menu. In the Ink Preheat menu you will see Cyan - Preheat, Yellow - Preheat, Magenta - Preheat, and Black Preheat.

Go into first preheat function and adjust the value to 4 and press OK.

Continue this with the three remaining preheat functions.

2.Slow the carriage speed down to 5 or lower.

On the Main Menu, press Setup Menu/Print Mode Menu/Carriage Speed. In the Carriage Speed menu, adjust the value to 5 or less and press OK . If you are printing using software to control the printer, you need to make these adjustments in the software.

3.Put the printer in a bi-directional mode.

On the Main Menu, press Setup Menu/Print Mode Menu/Print Direction. In the Print Direction menu, adjust the value to BI and press OK . If you are printing using soft- ware to control the printer, make these adjustments in the software.

Colors are not correct or sections of print missing

Prime, clean, calibrate, or replace cartridges.

Check ENCAD's WEB site or bulletin board and download the latest Windows drivers. These drivers have calibrated color tables which act as a filter to your file and make the colors come out closer to what is on your computer screen. If you are using a third party RIP, contact the RIP vendor to determine whether they have updated their color tables to work with ENCAD inks. Some RIP vendors that have already updated include EFI, Amiable, Yarc, Vivid Image, Pisa, and Harlequin. If the vendor's files are not yet updated, use the ENCAD Windows drivers.

The Mac print utility provided with the printer already includes calibrated tables which work with NovaJet PRO 600e inks.

APPENDICES

Troubleshooting I-9

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Contents Users Guide For NovaJet PRO 600e Printers Warranty Claims FCC Statement U.S.A StatementMaterial safety data sheet Appendix F Error messages Appendix G Glossary Manual organizationContents Introduction1 Printing with NovaJet PRO 600e printersObtaining quality results Use the right inks and mediaCaring for your ink and cartridges GS Graphic Standard QIS InksGO Graphic Outdoor QIS Inks Choose the right media Caring for your mediaChoose the correct printing mode Use the right softwareNine Factors that Affect Print Quality Original Image Type Original Image Clarity and ColorScan Resolution Scanner TypePost Scanning Color Correction and Sharpening RIP Color Profile RIP Diffusion/Dither PatternsInk and Media Cartridge Preparation and AlignmentThis page is intentionally blank Using the control panel Getting startedSetting the language Choosing menu functionsLoading media Printer control panelUsing the power media feed and take-up system To load roll mediaUsing the take-up roll To use the take-up rollInstalling the cutter Moving the carriageTo remove the cutter Filling the ink reservoirsTo install the ink cartridges To fill the ink reservoirsTo install tube needle assemblies and prime delivery lines Priming the ink delivery linesGetting Started Printing the color test To print the color testPrinting the prime pattern To print the prime patternTo interpret the Prime pattern Clogged jets To print the manual jet compensation list Aligning the ink cartridgesTo perform color deadband compensation To perform color calibrationHorizontal head-to-head test pattern Cartridge recognition To clear cartridge recognition error Pausing the printerCanceling a print About print driversReturning to the default settings Printing the settingsChoosing print mode options Printer optionsPrinter Options NovaJet PRO 600e Users Guide Important notes about image size vs. dpi To choose dpiColor mode To choose print qualityPrint passes Quality modesTo change the number of passes To change the print directionChoosing paper options To choose the media standardMedia Sizes and Maximum Printing Areas for Rollfeed Media Graphics U.S. OffsetMedia Sizes and Maximum Printing Areas for Sheet Media Margins Cut sheet maximum printing areaRollfeed maximum printing area To set auto-load delay To set marginsTo set auto-cut Save MediaDefining user setup To save user setupTo turn off Save Media To turn off the wiperTo choose a language Choosing ink optionsTo set ink reduction To enable the dryer To set the ink preheat timeTo set the dry time Dry timeTo set LCD contrast LCD ContrastThis page intentionally blank Printer maintenance and storage Periodic maintenanceTo fill the ink reservoir Refilling ink reservoirsChanging ink types Removing and storing ink cartridgesTo remove and store cartridges Maintenance and Storage To reuse the cartridge Replacing the reservoirsInstalling new cartridges Purging ink delivery linesTo purge ink delivery lines Periodic cleaning Components to annually inspectTo clean the ink cartridge jet plate Cleaning the ink cartridge jet plateCleaning the service station To clean the service stationTo replace the battery To clean the NovaPrimeReturning the printer for service Accessing printer informationThis page intentionally blank CalibrationA Color calibrationCurrent Heads Y, M, C Color Horizontal Head-to-Head CalibrationTo adjust the color calibration values To set calibration unitsTo print the Paper Axis calibration test pattern Defining Calibration UnitsAppendices This page intentionally blank Installing additional memory Acceptable Simm sizesTo install the new Simm To remove the SIMMsMenu tree Main menu at a glanceMain Menu Feed media menu PauseSetup menu at a glance Bold indicates the default Setup menu Print ModeTakeup default Paper Option MenuUser Setup Menu Default = UserInk Option Menu Serial Comm MenuUtility menu at a glance Bold indicates the default UtilityUtility menu Bold indicates the default Service Menu Bold indicates the default Technical information Media TypesSpecifications Communications and cabling Parallel cableRS-232 cable requirements Mini-Din-8 PlugSetting serial communications parameters To set the baud rateTo set the parity bit To set the data bitError messages Error MessagesCartridge Errors Error messages Glossary Resolution ParityPlaten Plot areaOrdering supplies Encad media for NovaJet PRO 600e printersEncad supplies ordering information NovaJet PRO 600e Ink and cartridgesInkjet media for NovaJet PRO 600e printers QIS Photo Gloss 7 mil QIS Photo Semi-Gloss 7 milQIS Gloss 4 mil QIS Semi-Gloss 4 mil Matte Paper QIS Premium Matte 100 gram Rolls onlySpecialty QIS Specialty Matte 3 mil Rolls onlyQIS CAD 24 lb. Rolls only FilmCut Sheet Media Roll Media on 2 diameter core Media Cores Media SamplesMedia Cutter pkg. TroubleshootingI Troubleshooting quick listIsolating problems Printer Health Slow printing under Windows Takeup roll doesnt turnTakeup roll doesnt stop turning Automatic cutter doesn’t work or tears the paperPrinter front view ING this StepCannot draw ink during initial siphon Initial siphon cannot be establishedInk cartridges do not fire properly Cartridges leakingWhat if I need a firmware upgrade? Ink spills on the flex cablePrint Quality No print appearsOverall print quality is poor Cartridge spits small amounts of ink on paperColor problems or shadowing Streak marksLine drawings exhibit bleeding Colors print as monochromeGhosting Colors are not correct or sections of print missingImage is the wrong size Print contains only partial imageJagged vertical lines Splotchy area fillData Transfer Problems printing over a network No output when printing from UnixSerial RS-232/422 Connection Parallel ConnectionIsolating a problem to your software Application SoftwareDifficulty generating prints ranging from a to E size Windows GDI Print Length Limitation Computer Information Calling for HelpCustomer Technical Support Encad BBS 619-452-2653Encad Technical Support Help Desk FAX Troubleshooting Index This page is intentionally blank Index Index-2

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