InFocus U630 user manual Appendix a, Unlocking a Simlocked Modem with Mobilink

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U630 USER MANUAL PAGE 42

8 APPENDIX A

8.1 UNLOCKING A SIMLOCKED MODEM WITH MOBILINK 2

The term SIMLOCK is often used by the industry when a modem/data card is configured for use only with SIMs of a particular carrier. Technically speaking, when a modem/data card is SIMLOCKED it is actually NETWORK LOCKED. Carriers usually request specific configurations for the modem/data card, one of which is for the modem to be SIMLOCKED. An algorithm generates a Mobile Equipment Personalization code (MEP), which de- activates the mechanism that restricts the modem to SIMs of a particular carrier.

Novatel Wireless cannot, and does not provide the MEP code. Any request for the MEP code configuration must be made through the carrier from whom the modem or data card was purchased.

If your modem/ data card is SIMLOCKED, and you have obtained the MEP code from your carrier or service provider, follow the steps below to unlock it.

1.Launch MobiLink 2. See section "Creating a data session" if necessary.

2.MobiLink 2 will initialize the card, and might ask you for a PIN code. Enter PIN code in the box and click OK. This code is particular to your SIM and is different from your MEP code. See Figure 41.

FIGURE 41

3.MobiLink 2 will now request the MEP code. Enter MEP code and click OK. See Figure 42.

FIGURE 42

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Contents Revision Getting started Important NoticeYour Umts Merlin Getting StartedYour Umts Account Umts PackageGetting Started System RequirementsCare of Your Merlin GU-90023610GU Revision Installing Mobilink Windows 2000 InstallationPreparing to Install Window Click Install Click Finish Windows 2000 detects your Umts Merlin Antenna LEDGU-90023610GU Revision Windows XP Installation Click Install Click Finish Windows XP detects your modem CalloutGU-90023610GU Revision Mobilink Mobilink 2 OverviewStarting Mobilink Main Display Window Main Display Window DescriptionMobile View Features MobiLink 2 ButtonsImei Creating a data session GU-90023610GU Revision GU-90023610GU Revision GU-90023610GU Revision Click Connect What is SMS Sending and Receiving SMS MessagesMOBILINK’S SMS Window Sending SMS Messages SMS Client ButtonReceiving and Reading SMS Messages Determine Merlin States LEDGU-90023610GU Revision Troubleshooting Cannot Install Mobilink WindowWindow Possible Cause Problem with Your SIM Card Resolution Possible Cause SIM Locked or SIM Self Destructed ResolutionProblem Cannot Connect to Network Possible Cause 1 Incorrect Server SettingsWindow Possible Cause 4 DNS Server Problems Resolution Window Product Specification Technical SpecificationEnvironmental specification Safety and Regulations Wireless CommunicationsSafety Hazards Regulatory Notices Icnirp EMCGU-90023610GU Revision Appendix a Unlocking a Simlocked Modem with MobilinkGU-90023610GU Revision Document Control Revision Control