InFocus U630 user manual Cannot Install Mobilink, Window

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U630 USER MANUAL PAGE 30

1.1CANNOT INSTALL MOBILINK 2

POSSIBLE CAUSE: YOU DON’T HAVE ADMINISTRATIVE PRIVILEGES

RESOLUTION:

Windows 2000 and XP

1.Talk to your system administrator if applicable

2.Log onto your computer as an administrator, or create an user account with administrator privileges

1.2PROBLEM: WHEN I RUN THE MOBILINK 2 SOFTWARE, I GET THE MESSAGE “NO CARD DETECTED”

POSSIBLE CAUSES: YOU HAVE NOT INSERTED YOUR UMTS MERLIN PROPERLY INTO THE PC CARD SLOT OF YOUR PC, OR WINDOWS DID NOT INSTALL THE DRIVERS CORRECTLY, OR YOU MIGHT HAVE A CONFLICT.

RESOLUTION:

For Windows 2000 and XP

1.Restart MobiLink 2 again, or remove Card, reboot PC and try again or go to step 2

2.Insert your Novatel Wireless UMTS U630 modem into your PC CARD slot to install the drivers onto your computer. If you have already done so and still receive this error then you must check to see if the drivers have been installed properly.

3.Right click My Computer Icon (for Windows 2000 this is usually on the desktop, and for Windows XP this is usually in the Start menu) > Manage --- See Window 1

4.Select Device Manager --- See Window 2

WINDOW 1

GU-90023610GU

Revision 1

 

 

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Contents Revision Getting started Important NoticeYour Umts Merlin Getting StartedYour Umts Account Umts PackageGetting Started System RequirementsCare of Your Merlin GU-90023610GU Revision Installing Mobilink Windows 2000 InstallationPreparing to Install Window Click Install Click Finish Windows 2000 detects your Umts Merlin Antenna LEDGU-90023610GU Revision Windows XP Installation Click Install Click Finish Windows XP detects your modem CalloutGU-90023610GU Revision Mobilink Mobilink 2 OverviewStarting Mobilink Main Display Window Main Display Window DescriptionMobile View Features MobiLink 2 ButtonsImei Creating a data session GU-90023610GU Revision GU-90023610GU Revision GU-90023610GU Revision Click Connect What is SMS Sending and Receiving SMS MessagesMOBILINK’S SMS Window Sending SMS Messages SMS Client ButtonReceiving and Reading SMS Messages Determine Merlin States LEDGU-90023610GU Revision Troubleshooting Cannot Install Mobilink WindowWindow Possible Cause Problem with Your SIM Card Resolution Possible Cause SIM Locked or SIM Self Destructed ResolutionProblem Cannot Connect to Network Possible Cause 1 Incorrect Server SettingsWindow Possible Cause 4 DNS Server Problems Resolution Window Product Specification Technical SpecificationEnvironmental specification Safety and Regulations Wireless CommunicationsSafety Hazards Regulatory Notices Icnirp EMCGU-90023610GU Revision Appendix a Unlocking a Simlocked Modem with MobilinkGU-90023610GU Revision Document Control Revision Control