Gateway 205 specifications Troubleshooting, First steps

Page 34

Using the Gateway 205 Projector

Troubleshooting

Warning

First steps

To avoid bodily injury, do not attempt to troubleshoot the projector problem if:

■Power cable or plug are damaged

■Liquid has been spilled into the projector

■The projector was dropped

■The projector case was damaged

Instead, unplug the projector and contact a qualified service technician.

Try these things first:

■Make sure that the power cable is connected to the projector and an AC outlet and that the AC outlet is supplying power.

■If you use a power strip, make sure that it is turned on.

■Make sure that all components are connected correctly and securely. For more information, see “Connecting components” on page 17.

■If an error message appears on the screen, see “On-screen status messages” on page 35.

If the suggestions in the Troubleshooting section of this guide does not correct the problem, contact Gateway Technical Support at 800-846-2303.

Before calling Gateway Technical Support:

■Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken.

■Make sure that the projector is nearby at the time of your call. The technician may have you follow troubleshooting steps.

32	www.gateway.com

Image 34

Contents Contents Page Using Gateway Projector Features Projector front Icon DescriptionProjector back Projector back Projector top Projector top Projector bottom Cables Cable DescriptionCable Remote control To insert batteries in the remote controlRemote front Power Remote back Still Setting up the projector To set up the projectorConnecting to your computer Connecting componentsTo connect the projector to your computer Using the Gateway 205 Projector Connecting to a DVD player or VCR Using the Gateway 205 Projector Connecting to a satellite dish To connect the projector to a satellite dishStarting the projector Operating the projectorTo start the projector To adjust the OSD settings OSD optionsOSD menus OSD Menu DescriptionOSD Menu Shutting down the projector To shut down the projectorChanging the lamp module Maintaining the projectorTo replace the lamp module Remove the lamp module retaining screw Maintaining the projector Cleaning the projector To reset the lamp timerAccessories Carrying casesTroubleshooting First stepsCommon problems and solutions No powerDisplay image is wider on the top or bottom LED status Power LED Lamp LED Problem Possible CauseOn-screen status messages Specifications Display size chart Diagonal Width HeightTiming chart Resolution Horizontal Sync Vertical Sync RemarkSafety Regulatory, and a Legal Information Important safety informationReplacement parts and accessories Setting up the projectorCare during use United States of America Regulatory compliance statementsFCC declaration of conformity California Proposition 65 Warning CanadaLaser Radiation Industry Canada IC Unintentional emitter per ICES-003All Rights Reserved Macrovision statementTrademark Acknowledgments Appendix a Safety, Regulatory, and Legal Information