Gateway EPC3925, DPC3925 important safety instructions Protect the Product from Lightning

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IMPORTANT SAFETY INSTRUCTIONS

Protect the Product from Lightning

In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs.

Verify the Power Source from the On/Off Power Light

When the on/off power light is not illuminated, the apparatus may still be connected to the power source. The light may go out when the apparatus is turned off, regardless of whether it is still plugged into an AC power source.

Eliminate AC Mains Overloads

WARNING: Avoid electric shock and fire hazard! Do not overload AC mains, outlets, extension cords, or integral convenience receptacles. For products that require battery power or other power sources to operate them, refer to the operating instructions for those products.

Provide Ventilation and Select a Location

Remove all packaging material before applying power to the product.

Do not place this apparatus on a bed, sofa, rug, or similar surface.

Do not place this apparatus on an unstable surface.

Do not install this apparatus in an enclosure, such as a bookcase or rack, unless the installation provides proper ventilation.

Do not place entertainment devices (such as VCRs or DVDs), lamps, books, vases with liquids, or other objects on top of this product.

Do not block ventilation openings.

Protect from Exposure to Moisture and Foreign Objects

WARNING: Avoid electric shock and fire hazard! Do not expose this product to dripping or splashing liquids, rain, or moisture. Objects filled with liquids, such as vases, should not be placed on this apparatus.

WARNING: Avoid electric shock and fire hazard! Unplug this product before cleaning. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover) to clean this product.

WARNING: Avoid electric shock and fire hazard! Never push objects through the openings in this product. Foreign objects can cause electrical shorts that can result in electric shock or fire.

Service Warnings

WARNING: Avoid electric shock! Do not open the cover of this product. Opening or removing the cover may expose you to dangerous voltages. If you open the cover, your warranty will be void. This product contains no user-serviceable parts.

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Contents This Document Important Safety Instructions Important Safety Instructions Aviso a los instaladores de sistemas Catv Mitteilung für CATV-TechnikerGround the Product Power Source WarningProtect the Product from Lightning Verify the Power Source from the On/Off Power LightTelephone Equipment Notice Check Product SafetyProtect the Product When Moving It Dynamic Frequency Selection DFS Dual Band Frequencies Declaration of ConformityCanada EMI Regulation Australia Radiation Exposure StatementsCanada CE Compliance France Italy Latvia National RestrictionsAntennas Introduction Benefits and FeaturesIntroduction Whats In the Carton? Front Panel Description Back Panel Description Back Panel Description Minimum System Requirements for a PC What Are the System Requirements for Internet Service?Minimum System Requirements for Macintosh System Requirements for an Ethernet ConnectionDo Not Have a High-Speed Internet Access Account Want to Use the Application Server for Telephone Service Already Have an Existing High-Speed Internet Access AccountRev a Before You Begin How Do I Mount the Modem on a Wall? OptionalLocation and Dimensions of the Wall-Mounting Slots Mounting the Residential Gateway on a Wall Telephone Wiring Requirements What Are the Requirements for Telephone Service?Number of Telephone Devices Telephone Device TypesTo connect devices Connecting and Installing Internet DevicesRev a Rev a Logging in to the Gateway for the First Time How Do I Configure My Docsis Residential Gateway?How Do I Configure My Docsis Residential Gateway? Setup Quick Setup Configuring Quick Settings Wlan LAN Setup Lan SetupConfiguring Your Network Settings  Connected Devices Summary Dhcp Pre-assigned Dhcp IP Addresses Starting IP AddressSetup Ddns Ddns Disabling Ddns Factory Default SettingsWi-Fi Protected Setup WPS Configure Wireless SettingsWireless Basic Settings WPS Push Button Setup Option Section Field Description Basic SettingsWi-Fi Protected Setup Configuration WPS Setup Using the Gateway PIN Option Wireless Configuration Section Field Description Basic Settings Wireless NetworkNetwork Mode Only, B/G Mixed, B/G/N Mixed factory defaultSection Field Description Wireless Network Name Ssid Wireless Wireless SecurityBssid Broadcast SsidSection Field Description Wireless Wireless Security Mode Wireless Security Page DescriptionWEP Field DescriptionsSecurity for Personal Networks WPA or WPA2 Personal Modes WPAConfigure Wireless Settings Wireless MAC Filter Page Description Wireless MAC FilterMAC Address Filter List Wireless Advanced SettingsSection Field Description Access Access Restriction Wireless Advanced Settings Page Description Beacon Interval CTS Protection ModeRTS Threshold Section Field Description Dtim IntervalFragmentation Threshold WDS Wireless WDS SettingsWireless WDS Settings Page Description Disable Wireless QoSWireless QoS Page Description Section Field Description No ACK EnableSection Field Description Firewall SPI Firewall Protection Configure SecuritySecurity Firewall Section Field Description Filters Filter Proxy Block IP Flood Detection checked factory defaultBlock Pop-Up Windows Block Web Page CookiesSecurity VPN Passthrough Disable Pptp PassthroughVPN IPSec PassthroughSecurity VPN Security VPN Tunnel Page Description Key Management Key Exchange Method Section Field Description RemoteFqdn Manual Section Field Description KeyAuto IKE Phase 1 Operation Mode Advanced SettingsSection Field Description Status Connected or DisconnectedView Log Access Restrictions MAC Address Filtering Control Access to the GatewayAccess Restrictions IP Address Filtering Function Keys Access Restrictions Basic Rules Add Rule Parental Control check box and click ApplyRemove Rule Keyword ListSection Field Description Override the Password Block Access to WebsitesRe-Enter Password Access DurationAccess Restrictions Time of Day Rules Page Description Access Restrictions Time of Day RulesAccess Restrictions User Setup Access Restrictions User Setup Page Description Section Field Description Inactivity Time Access Restrictions Local LogOverview Configure Applications and GamingApplications & Gaming Port Filtering Applications and Gaming Port Filtering Page DescriptionUDP Applications & Gaming Port Range ForwardingTCP Section Field Description Port Range Forwarding Start Applications and Gaming Port Range Forward Page DescriptionEnd IP AddressForwarded Range Start Port Applications & Gaming Port Range TriggeringSection Field Description End Port Applications & Gaming DMZDMZ Applications and Gaming DMZ Page DescriptionDMZ Hosting Select the desired optionManage the Gateway Administration ManagementAdministration Management Page Description WAN MTU Management Port Field Description Remote Access Remote ManagementUPnP IgmpSection Field Description Reporting Mail Alerts Administration ReportingSmtp Mail Server Mail Address for Alert LogsView Log Administration Diagnostics Administration Backup & Restore Restore Factory Defaults Administration Factory DefaultsStatus Gateway Monitor Gateway StatusMAC Address CM MAC Address Current TimeSection Field Description Internet Connection IP Address Status Local NetworkDNS1-3 WinsEnd IP Address Status Wireless Network Name Ssid Status Wireless Page DescriptionWide Channel SecurityDocsis WAN Page Description Status Docsis WANMonitor Gateway Status How Do I Configure TCP/IP Protocol? Frequently Asked QuestionsHow Do I Renew the IP Address on My PC? What if I dont subscribe to cable TV? How do I arrange for installation?Renewing the IP Address on Windows NT, 2000, or XP Systems Dont understand the front panel status indicators Common Troubleshooting IssuesHow does the residential gateway connect to my computer? Can I watch TV and surf the Internet at the same time?Check and Correct Tips for Improved PerformanceStep Front Panel LED Status Indicator Functions100 Rev a Front Panel LED Status Indicators During Normal Conditions Normal Operations AC Power appliedSpecial Conditions Front Panel LED Status Indicators During Special ConditionsDisclaimer TrademarksDocumentation Copyright Notice Software and Firmware UseFor Information Customer ServiceIf You Have Questions Region Assistance Centers Telephone and Fax Numbers