Gateway EPC3925, DPC3925 important safety instructions How Do I Renew the IP Address on My PC?

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Frequently Asked Questions

5Select both Obtain an IP address automatically and Obtain DNS server address automatically in the Internet Protocol (TCP/IP) Properties window, and then click OK.

6Click Yes to restart your computer when the Local Network window opens. The computer restarts. The TCP/IP protocol is now configured on your PC, and your Ethernet devices are ready for use.

7Try to access the Internet. If you cannot access the Internet, contact your service provider for further assistance.

Configuring TCP/IP on Macintosh Systems

1Click the Apple icon in the upper-left corner of the Finder. Scroll down to Control Panels, and then click TCP/IP.

2Click Edit on the Finder at the top of the page. Scroll down to the bottom of the menu, and then click User Mode.

3Click Advanced in the User Mode window, and then click OK.

4Click the Up/Down selector arrows located to the right of the Connect Via section of the TCP/IP window, and then click Using DHCP Server.

5Click Options in the TCP/IP window, and then click Active in the TCP/IP Options window.

Note: Make sure that the Load only when needed option is unchecked.

6Verify that the Use 802.3 option located in the upper-right corner of the TCP/IP window is unchecked. If there is a check mark in the option, uncheck the option, and then click Info in the lower-left corner.

7Is there a Hardware Address listed in this window?

If yes, click OK. To close the TCP/IP Control Panel window, click File, and then scroll down to click Close. You have completed this procedure.

If no, you must power off your Macintosh.

8With the power off, simultaneously press and hold down the Command (Apple), Option, P, and R keys on your keyboard. Keeping those keys pressed down, power on your Macintosh but do not release these keys until you hear the Apple chime at least three times, then release the keys and let the computer restart.

9When your computer fully reboots, repeat steps 1 through 7 to verify that all TCP/IP settings are correct. If your computer still does not have a Hardware Address, contact your authorized Apple dealer or Apple technical support center for further assistance.

Q. How Do I Renew the IP Address on My PC?

A. If your PC cannot access the Internet after the residential gateway is online, it is possible that your PC did not renew its IP address. Follow the appropriate instructions in this section for your operating system to renew the IP address on your PC.

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Contents This Document Important Safety InstructionsImportant Safety Instructions Aviso a los instaladores de sistemas Catv Mitteilung für CATV-TechnikerGround the Product Power Source WarningProtect the Product from Lightning Verify the Power Source from the On/Off Power LightTelephone Equipment Notice Check Product SafetyProtect the Product When Moving It Dynamic Frequency Selection DFS Dual Band Frequencies Declaration of ConformityCanada EMI Regulation Australia Radiation Exposure StatementsCanada CE Compliance France Italy Latvia National RestrictionsAntennas Introduction Benefits and FeaturesIntroduction Whats In the Carton? Front Panel Description Back Panel Description Back Panel Description System Requirements for an Ethernet Connection What Are the System Requirements for Internet Service?Minimum System Requirements for a PC Minimum System Requirements for MacintoshDo Not Have a High-Speed Internet Access Account Want to Use the Application Server for Telephone Service Already Have an Existing High-Speed Internet Access AccountRev a Before You Begin How Do I Mount the Modem on a Wall? OptionalLocation and Dimensions of the Wall-Mounting Slots Mounting the Residential Gateway on a Wall Telephone Device Types What Are the Requirements for Telephone Service?Telephone Wiring Requirements Number of Telephone DevicesTo connect devices Connecting and Installing Internet DevicesRev a Rev a Logging in to the Gateway for the First Time How Do I Configure My Docsis Residential Gateway?How Do I Configure My Docsis Residential Gateway? Setup Quick Setup Configuring Quick Settings Wlan LAN Setup Lan SetupConfiguring Your Network Settings Starting IP Address Dhcp Connected Devices Summary  Pre-assigned Dhcp IP AddressesSetup Ddns Ddns Disabling Ddns Factory Default SettingsWi-Fi Protected Setup WPS Configure Wireless SettingsWireless Basic Settings WPS Push Button Setup Option Section Field Description Basic SettingsWi-Fi Protected Setup Configuration WPS Setup Using the Gateway PIN Option Only, B/G Mixed, B/G/N Mixed factory default Section Field Description Basic Settings Wireless NetworkWireless Configuration Network ModeBroadcast Ssid Wireless Wireless SecuritySection Field Description Wireless Network Name Ssid BssidField Descriptions Wireless Security Page DescriptionSection Field Description Wireless Wireless Security Mode WEPSecurity for Personal Networks WPA or WPA2 Personal Modes WPAConfigure Wireless Settings Wireless MAC Filter Page Description Wireless MAC FilterMAC Address Filter List Wireless Advanced SettingsSection Field Description Access Access Restriction Wireless Advanced Settings Page Description Beacon Interval CTS Protection ModeRTS Threshold Section Field Description Dtim IntervalFragmentation Threshold WDS Wireless WDS SettingsWireless WDS Settings Page Description Disable Wireless QoSWireless QoS Page Description Section Field Description No ACK EnableSection Field Description Firewall SPI Firewall Protection Configure SecuritySecurity Firewall Block Web Page Cookies Block IP Flood Detection checked factory defaultSection Field Description Filters Filter Proxy Block Pop-Up WindowsIPSec Passthrough Disable Pptp PassthroughSecurity VPN Passthrough VPNSecurity VPN Security VPN Tunnel Page Description Key Management Key Exchange Method Section Field Description RemoteFqdn Manual Section Field Description KeyAuto IKE Connected or Disconnected Advanced SettingsPhase 1 Operation Mode Section Field Description StatusView Log Access Restrictions MAC Address Filtering Control Access to the GatewayAccess Restrictions IP Address Filtering Function Keys Access Restrictions Basic Rules Keyword List Parental Control check box and click ApplyAdd Rule Remove RuleAccess Duration Block Access to WebsitesSection Field Description Override the Password Re-Enter PasswordAccess Restrictions Time of Day Rules Page Description Access Restrictions Time of Day RulesAccess Restrictions User Setup Access Restrictions User Setup Page Description Section Field Description Inactivity Time Access Restrictions Local LogApplications and Gaming Port Filtering Page Description Configure Applications and GamingOverview Applications & Gaming Port FilteringUDP Applications & Gaming Port Range ForwardingTCP IP Address Applications and Gaming Port Range Forward Page DescriptionSection Field Description Port Range Forwarding Start EndForwarded Range Start Port Applications & Gaming Port Range TriggeringSection Field Description End Port Applications & Gaming DMZSelect the desired option Applications and Gaming DMZ Page DescriptionDMZ DMZ HostingManage the Gateway Administration ManagementAdministration Management Page Description WAN MTU Igmp Field Description Remote Access Remote ManagementManagement Port UPnPMail Address for Alert Logs Administration ReportingSection Field Description Reporting Mail Alerts Smtp Mail ServerView Log Administration Diagnostics Administration Backup & Restore Restore Factory Defaults Administration Factory DefaultsCurrent Time Monitor Gateway StatusStatus Gateway MAC Address CM MAC AddressWins Status Local NetworkSection Field Description Internet Connection IP Address DNS1-3End IP Address Status Wireless Security Status Wireless Page DescriptionNetwork Name Ssid Wide ChannelDocsis WAN Page Description Status Docsis WANMonitor Gateway Status How Do I Configure TCP/IP Protocol? Frequently Asked QuestionsHow Do I Renew the IP Address on My PC? What if I dont subscribe to cable TV? How do I arrange for installation?Renewing the IP Address on Windows NT, 2000, or XP Systems Can I watch TV and surf the Internet at the same time? Common Troubleshooting IssuesDont understand the front panel status indicators How does the residential gateway connect to my computer?Check and Correct Tips for Improved PerformanceStep Front Panel LED Status Indicator Functions100 Rev a Front Panel LED Status Indicators During Normal Conditions Normal Operations AC Power appliedSpecial Conditions Front Panel LED Status Indicators During Special ConditionsSoftware and Firmware Use TrademarksDisclaimer Documentation Copyright NoticeRegion Assistance Centers Telephone and Fax Numbers Customer ServiceFor Information If You Have Questions

DPC3925, EPC3925 specifications

The Gateway EPC3925 and DPC3925 are powerful wireless gateway devices that provide high-speed internet access and advanced networking features. Designed primarily for residential and small business environments, these devices offer a combination of ease of use, reliability, and performance that makes them a popular choice among users.

One of the main features of the Gateway EPC3925 and DPC3925 is their support for DOCSIS 3.0 technology. This enables the devices to deliver high-speed internet connectivity by allowing multiple channels to be bonded together, significantly increasing download and upload speeds compared to previous DOCSIS standards. DOCSIS 3.0 can support speeds of up to 1 Gbps, making it suitable for bandwidth-intensive applications like streaming HD videos, online gaming, and large file downloads.

Both models are equipped with a built-in Wireless-N (802.11n) router, which allows users to create a wireless network in their home or office easily. This standard provides a stable connection with improved range and speed compared to older wireless standards. Additionally, users can connect multiple devices, such as smartphones, tablets, laptops, and smart TVs, without experiencing significant drops in performance.

Security is a critical aspect of the Gateway EPC3925 and DPC3925. These devices come equipped with several security features to protect the network from unauthorized access. The devices support WPA/WPA2 encryption protocols, ensuring that wireless transmissions are secure. Moreover, they offer features such as a firewall and DMZ settings, which provide additional layers of protection for users’ data.

Another noteworthy characteristic of the EPC3925 and DPC3925 is their user-friendly interface. The web-based management console allows users to easily configure settings, manage connected devices, and monitor network performance. This intuitive interface makes it accessible for users with varying levels of technical expertise.

The Gateway EPC3925 and DPC3925 are also compatible with multiple ISPs, making them versatile options for customers looking for reliable internet connectivity solutions. Their compact design allows for easy placement in various locations, ensuring that users can integrate them seamlessly into their existing setups.

In summary, the Gateway EPC3925 and DPC3925 provide a robust solution for those looking for high-speed internet access combined with advanced networking features. With their DOCSIS 3.0 support, Wireless-N capabilities, and comprehensive security measures, these gateways are designed to meet the demands of modern internet usage, making them ideal for both home and small office environments.
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