Bosch Appliances ATM/POS Bridge installation manual Troubleshooting

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English

ATM/POS bridge Installation Manual

EN 12

 

 

4.Troubleshooting

If you are unable to capture transaction data, perform the following steps:

1.Recheck your cables.

2.Check your TCP/IP network connection with the ATM/POS bridge. Check your gateway and subnet mask settings, they must match the digital recorder settings.

3.If the recorder has established communication with your bridge and you still cannot capture the transaction data, use the simulation mode of the bridge in the System Options Menu. The bridge will send sample transactions to the recorder in this mode.

4.Check the COM ports settings in your bridge. If the transaction data is being recorded, but shows the wrong characters, check the COM port settings. The language setting must be the same as the recorder language setting.

5.If your recorder requires an ATM/POS software license (for example, the Divar 2 digital versatile recorder), please check if this license is enabled in the System Settings - Licenses submenu of the Divar.

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Contents ATM/POS bridge ATM/POS bridge Installation Manual ATM/POS Bridge Important Safety Instructions FCC & Ices Information ATM/POS bridge Installation Manual Table of Contents ATM/POS bridgeSafety Precautions Package contents Supported protocolsMounting Applications Connections ATM/POS bridge Configuration How to set up a HyperTerminal sessionConfiguration menus System options menuAsynchronous Recording Language Connectors Troubleshooting Technical specifications English ATM/POS bridge Installation Manual 3122 165 Bosch Security Systems B.V