Onkyo HT-S5100 instruction manual Troubleshooting

Page 90

Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section. If you can’t resolve the issue yourself, contact your Onkyo dealer.

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.

To reset the AV receiver to its factory defaults, turn it on and, while holding down the [VCR/DVR] button, press the [ON/STANDBY] button. “Clear” will appear on the display and the AV receiver will enter Standby mode.

ON/STANDBY

VCR/DVR

Note that resetting the AV receiver will delete your radio presets and custom settings.

Power

Can’t turn on the AV receiver

•Make sure that the power cord is plugged into the wall outlet properly.

•Unplug the power cord from the wall outlet, wait 5 seconds or more, then plug it back in again.

The AV receiver turns off as soon as it’s turned on

•The amp protection circuit has been activated. Remove the power cord from the wall outlet immedi- ately. Disconnect all speaker cables and input sources, and leave the AV receiver with its power cord discon- nected for 1 hour. After that, reconnect the power cord and set the volume to maximum. If the AV receiver stays on, set the volume to minimum, disconnect the power cord, and reconnect your speakers and input sources. If the AV receiver turns off when you set the volume to maximum, disconnect the power cord, and contact your Onkyo dealer.

Audio

There’s no sound or it’s very quiet

•To listen to an audio source that’s connected to an HDMI input, make sure that input is assigned to an input selector (page 44). HDMI audio is passed through the AV receiver and can only be heard from your TV.

•To listen to an audio source that’s connected to an OPTICAL or COAXIAL input, make sure that input is assigned to an input selector (page 46).

•Make sure that all audio connecting plugs are pushed in all the way (page 27).

•Make sure that the polarity of the speaker cables is correct, and that the bare wire is in contact with the metal part of each speaker terminal (page 22).

•Make sure that the speaker cables are not shorting.

•Check the volume (page 47). The AV receiver is designed for home theater enjoyment and has a wide volume range for precise adjustment.

•If the MUTING indicator is flashing on the display, press the remote controller’s [MUTING] button to unmute the AV receiver (page 48).

•While a pair of headphones is connected to the PHONES jack, no sound is output by the main room speakers (page 49).

•Check the digital audio output settings on the source component. On some game consoles, such as those that can play DVDs, the default setting is off.

•With some DVD-Video discs, you need to select an audio format from a menu or with the AUDIO button on your DVD player’s remote controller.

•If your turntable doesn’t have a phono preamp built-in, you must connect one between it and the AV receiver.

•If your turntable uses an MC cartridge, you must con- nect an MC head amp, or an MC transformer and a phono preamp.

•Check the speaker settings (pages 77–81).

•If the digital signal format is set to PCM or DTS, set it to Auto (page 50).

•If there’s no sound from a DVD player connected to an HDMI IN, check the DVD player’s output settings, and be sure to select a compatible audio format.

Only the front speakers produce sound

•When the Stereo or Mono listening mode is selected, only the front speakers and subwoofer produce sound.

•Check the Speaker Configuration (page 77).

Only the center speaker produces sound

•If you use the Dolby Pro Logic IIx Movie or Dolby Pro Logic IIx Music listening mode with a mono source, such as an AM radio station or mono TV pro- gram, the sound will be concentrated in the center speaker.

•Check the Speaker Configuration (page 77).

The center speaker produces no sound

•When the Stereo or Mono listening mode is selected, the center speaker produces no sound (page 71).

•Check the Speaker Configuration (page 77).

The surround speakers produce no sound

•When the Stereo or Mono listening mode is selected, the surround speakers produce no sound.

•Depending on the source and the current listening mode, not much sound may be produced by the sur- round speakers. Try another listening mode (page 67).

•Check the Speaker Configuration (page 77).

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Contents HT-S5100 Important Safety Instructions AvisPrecautions PowerFCC Information for User Placement Speaker PrecautionsPrecautions Using Close to a TV or ComputerPackage Contents Package Contents Indicator Output Center speakerSubwoofer Features AV Receiver HT-R560Dock DS-A1L Features Contents Contents Getting to Know the AV Receiver Front PanelGetting to Know the AV Receiver DisplayRear Panel Subwoofer PRE OUT Subwoofer SKW-560 STANDBY/ON indicatorSpeaker Package Front RearSpeaker terminals Speaker PackageKeyhole slots SKF-560F SKM-560S/SKB-560 SKC-560CRemote Controller Controlling the AV ReceiverRemote Controller Controlling a Dock DS-A1LInstalling the Batteries Using the Remote ControllerConnecting Your Speakers Enjoying Home TheaterConnecting Your Speakers Speaker Connection PrecautionsSpeaker Configuration Speaker Set a Connecting Speaker Set aConnecting Speaker Set B Speaker Set BFront speaker SKF-560F Using the Floor Pads for SubwooferWall Mounting Surround speaker/ Surround back speaker SKM-560S/SKB-560Connecting the Indoor FM Antenna Connecting AntennasConnecting the AM Loop Antenna Attach the FM antenna, as shown American ModelConnecting an Outdoor AM Antenna Connecting AntennasConnecting an Outdoor FM Antenna Using a TV/FM Antenna SplitterOptical Digital Jacks Connecting Your ComponentsAbout AV Connections AV Connection Color CodingWhich Connections Should I Use? Connecting Your ComponentsConnecting Audio and Video Signals to the AV Receiver Video Connection FormatsAudio Connection Connecting a TV or ProjectorVideo Connection HintConnecting a DVD player DVD playerHooking Up the Multichannel Input Digital Component VideoConnecting a VCR or DVR for Playback VCR or DVRConnecting a VCR or DVR for Recording Make the audio connection aCBL/SAT in S About Copyright Protection Connecting Components with HdmiAbout Hdmi HT-R560 Pass-thruTip Audio SignalsMaking Hdmi Connections DVD player StepMake the video connection a Make the audio connection a Connecting a Camcorder, Game Console, or Other DeviceConnecting the Supplied DS-A1L Dock Camcorder, game console, etcCD or turntable StepCD player Phono preampConnecting a Cassette, CDR, MiniDisc, or DAT Recorder Coaxial CBL/SAT OpticalAuto Power On/Standby Connecting Onkyo ComponentsConnecting the Power Cord Remote ControlTurning On and Standby Do the automatic speaker setup-this is essentialTurning On the AV Receiver Up and Running in a Few Easy StepsUsing Audyssey 2EQ First Time SetupAutomatic Speaker Setup Audyssey 2EQ Measurement PositionsTo Retry the Automatic Speaker Setup First Time SetupError Messages Changing the Speaker Settings ManuallyHdmi Input Setup Using a Powered SubwooferComponent Video Input Setup Digital Input Setup Changing the Input DisplayPlaying Your AV Components Select a listening mode and enjoySee Using the Listening Modes on Basic AV Receiver OperationCommon Functions Setting the Display BrightnessUsing the Sleep Timer Muting the AV ReceiverDisplaying Source Information 7Using HeadphonesCommon Functions Interpreting Surround Channel InformationDigital Input button for about Specifying the Digital Signal FormatPress and hold the AV receiver’s SecondsAM Frequency Step Setup on some models Listening to the RadioButtons to select 0.Hardware Tuning into AM/FM Radio Stations Listening to the RadioListening to AM/FM Stations Tuner Display Tuning into Stations by FrequencyDisplaying AM/FM Radio Information Band FrequencyPresetting AM/FM Stations Selecting PresetsDeleting Presets Listening to Sirius Satellite Radio Setting Up the SiriusConnect Home TunerWhat is Sirius Satellite Radio? Positioning the AntennaSelecting Sirius Satellite Radio Setting the Satellite Radio ModeListening to Sirius Satellite Radio Signing Up for Sirius Satellite RadioChannel Search Mode Category Search ModeSelecting Sirius Satellite Radio Channels Direct Tuning Presetting Sirius Channels Displaying Sirius Satellite Radio InformationPositioning the SiriusConnect Home Tuner Parental Lock Changing the PIN Number Using RDS European models only What is RDS?RDS Program Types PTY Displaying Radio Text RT Listening to Traffic News TPFinding Stations by Type PTY Compatible iPod models DS-A1L Dock for the iPodAbout the DS-A1L Dock Putting Your iPod in the DockDS-A1L Dock for the iPod Using Your iPod’s Alarm ClockCharging Your iPod’s Battery Operating NotesSelecting the Listening Modes Using the Listening ModesSelecting with the Remote Controller Selecting on the AV ReceiverUsing the Listening Modes Listening Modes Available for Each Source FormatAnalog and PCM Sources Dolby Digital Sources MOVIE/TDTS Sources DTSAbout the Listening Modes DTSOnkyo Original DSP Modes Recording Recording the Input SourceRecording from Different AV Sources Multiplex/Mono Settings Adjusting the Listening ModesUsing the Audio Adjust Settings PLIIx/Neo6 SettingsAdjusting the Listening Modes Using the Audio SettingsAudyssey Dynamic EQ Late Night FunctionCinemaFILTER Music OptimizerAdvanced Setup Speaker SetupUse the Down Button to Advanced SetupCrossover Frequency Left and Right Buttons to Select 2ch or 1chDouble Bass Speaker DistanceCiently Turn up the volume so that youCan hear the test tone suffi Repeat so that the levelPress the Down button, Equalizer SettingsThen press Enter Use the Left and Right Buttons to select Then use the Left and RightPreprogrammed Remote Control Codes Entering Remote Control CodesControlling Other Components Resetting the Remote Mode Buttons Resetting the Remote ControllerRemote Control Codes for Onkyo Components Connected via Controlling Other ComponentsControlling a DVD Player, or DVD Recorder Guide button Controlling a VCR, or PVRCLR button Prev CH buttonControlling a Satellite Receiver or Cable Receiver Search buttonPress the appropriate Controlling a CD Player, CD Recorder, or MD Player Disc +/- buttonRewind and Fast Forward / buttons Controlling a Cassette RecorderPrevious and Next / buttons Reverse Play buttonON/STANDBY, TV buttons Press TV Remote Mode button firstControlling a TV TV VOLTroubleshooting Troubleshooting Can’t control other components Remote controller doesn’t workSound changes when I connect my head- phones Can’t recordVideo Section SpecificationsAmplifier Section Tuner SectionSpecifications 1ch Home Theater Speaker PackageMemo Onkyo Europe UK Office Onkyo U.S.A. CorporationOnkyo Europe Electronics GmbH Onkyo China Limited

HT-S5100 specifications

The Onkyo HT-S5100 is a remarkable home theater system that combines style, performance, and advanced technology, making it an ideal choice for movie enthusiasts and music lovers alike. This system, released by Onkyo, a renowned name in the audio-visual industry, offers a range of features designed to enhance the home entertainment experience.

At the heart of the HT-S5100 is its powerful 7.1-channel receiver, which delivers an impressive sound experience. This system supports a variety of audio formats, including Dolby TrueHD and DTS-HD Master Audio, allowing users to enjoy high-definition surround sound that immerses them in their favorite films and music. The receiver also boasts a robust amplifier with discrete output stages, ensuring clean and dynamic audio reproduction.

One of the standout features of the HT-S5100 is its Audyssey MultEQ technology. This automatic calibration system analyzes the acoustics of the room and adjusts the speaker settings to optimize sound quality based on the environment. This ensures that users receive a consistent audio experience, no matter where they are seated.

The HT-S5100 also comes equipped with several HDMI inputs, supporting 3D video and allowing users to connect multiple devices, such as gaming consoles, Blu-ray players, and streaming devices. With support for 4K video pass-through, this home theater system is ready for the future of high-definition content.

In terms of build quality, the HT-S5100 is designed with aesthetics in mind. Its sleek and modern look, complemented by the stylish speakers, allows it to fit seamlessly into any home decor. The compact size of the satellite speakers makes them easy to place around the room, enhancing the surround sound experience without taking up excessive space.

Connectivity is further enhanced with options such as two optical digital inputs and a USB port, which allows users to play music directly from USB devices. Moreover, the system supports various analog connections, ensuring compatibility with older equipment.

Overall, the Onkyo HT-S5100 is a complete home theater solution that combines sophisticated audio technology, user-friendly features, and stylish design. Its ability to deliver stunning sound quality, paired with its versatile connectivity options, makes it an excellent choice for anyone looking to elevate their home entertainment system.
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