SMC Networks S M C 7 0 0 4 A B R manual Troubleshooting, Verify you are connected to the Barricade Router

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TROUBLESHOOTING

The information outlined in this section describes some useful steps for getting your computer and Barricade router online.

Verify you are connected to the Barricade Router

If you are unable to access the Barricade’s web-based administration pages then you may not be properly connected or configured. The screen shots in this section were taken on a Windows 2000 machine, but the same steps will apply to Windows 95/98/Me/XP.

To determine your TCP/IP configuration status please follow the steps below:

1.Click Start then choose Run.

2.Type cmd or command to open a DOS prompt.

3.In the DOS window, type ipconfig and verify the information that is displayed.

4.If your computer is setup for DHCP, then your TCP/IP configuration should be similar to the information displayed:

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•

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IP Address: 192.168.2.X (x is number between 100 and 199)

Subnet: 255.255.255.0

Gateway: 192.168.2.1

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Contents C 7 0 0 4 a B R Page BarricadeTM Broadband Router User Guide Copyright Industry Canada Class B FCC Class BEC Conformance Declaration Class B CompliancesTable of Contents Configuring the Print Server About Barricade Router LED IndicatorsAbout the Barricade Router Features and BenefitsInstalling the Router Hardware Description Installing the RouterFront and Rear Panels Hardware DescriptionLAN System RequirementsConnect the System Basic Installation ProcedureConnect the System Internet Windows 95/98/ME Installing TCP/IPWindows Configuring Client TCP/IPSetting Up TCP/IP Setting Up TCP/IPConfiguring Your Computer in Windows 95/98/Me Setting Up TCP/IP Obtain IP Settings from Your Barricade Router Configuring Your Computer in Windows NT Configuring Client TCP/IP Configuring Your Computer in Windows Configuring Your Computer in Windows XP Configuring a Macintosh Computer Configuring Your Computer in Windows Setting Up TCP/IP Manual IP Configuration Verifying Your TCP/IP Connection Pinging 192.168.2.1 with 32 bytes of data Request timed out Browser Configuration Configuring Barricade RouterInternet Explorer For Macintosh Disable Proxy ConnectionConfiguring the Barricade Router Internet Explorer 5 or aboveNetscape 4 or above Time Zone Setup WizardMaking Configuration Changes Navigating the Web Browser InterfaceBroadband Type Setup WizardFixed-IP xDSL Cable ModemPPPoE Menu Description Advanced SetupSystem Advanced SetupTime Zone Password Settings Remote Management WANDynamic IP Point-to-Point Over Ethernet PPPoE Point-to-Point Tunneling Protocol Pptp Static IP Address DNS Dial-up LAN Network Address Translation NAT Address Mapping Virtual Server Special Applications Firewall Access ControlMAC Filtering Table URL Blocking Schedule Rule Intrusion Detection RIP Defect Default Enabled If an RIP request packet is SPI and Anti-DoS firewall protection Default EnabledDiscard Ping from WAN Default Disabled Advanced Setup DoS Criteria and Port Scan Criteria Parameter Defaults DescriptionStop deleting half-open DMZ Ddns Dynamic DNS Settings UPnP Universal Plug and Play Setting Tools Tools Configuration ToolsTools Firmware Upgrade Status Tools ResetFollowing items are included on this screen Skip this section if you are using Unix Install the SMC Printer Port MonitorConfiguring the Print Server Install the SMC Printer Port Monitor Configure the Network Printer in Windows 95/98/Me Configure the Print ServerConfigure the Print Server Configure the Network Printer in Windows NT Configure the Print Server Configure LPR port on Windows 2000/XP Configure the Network Printer in Unix SystemsConfigure the Print Server Configuring the Print Server Configure the Print Server Configuring the Print Server Page Configuring the Print Server Configure the Print Server Configuring the Print Server Configure the Print Server Configuring the Print Server Confirm printer connection Page Verify you are connected to the Barricade Router TroubleshootingAm getting an IP Address that starts with TroubleshootingHave another IP Address displayed Possible Solutions SymptomTroubleshooting LAN Interface Advanced FeaturesIndicator Panel StandardsSpecifications Specifications Specifications Page For Technical SUPPORT, Call