Sharp AR-203E manual Unable to Scan the Image, Contents 32 Index

Page 34

4 Unable to Scan the Image

If you cannot scan the image, turn off your computer. Press the power switch on the unit to turn it off, unplug the unit from the power source, and then plug it back in. Restart your computer. Try scanning again. If scanning is still not possible, refer to the check list below.

CHECK 1 Is your application compliant to TWAIN?

If you are using Windows 98/Me/2000 and your application is not TWAIN compliant, the application cannot acquire images. Use an application that is TWAIN compliant, such as the included Sharpdesk.

CHECK 2 Have you selected the scanner driver of this unit on your application?

Make sure that the "SHARP MFP TWAIN S" or "WIA- SHARP AR-xxxx" is selected on your application.

Reference: Scanning an Image from a TWAIN-

Compliant Application

CHECK 3 Have you specified all scanning preferences appropriately?

Setting a large area with full color together with a high resolution setting, makes the data size large, resulting in extended scanning times. It is recommended to set the scanning preferences depending on the type of original to be scanned, i.e., Web Pages (monitor), Photo, FAX, or OCR.

CHECK 4 Is there enough computer memory?

Your computer may not have enough available memory to hold the document you want to scan. Lower the scan resolution.

CHECK 6 Are you trying to scan multiple originals in the SPF at once?

When multiple originals are loaded in the SPF, it depends on your application whether only one original can be scanned in a single operation, or whether multiple originals can be scanned. Check which is possible in your application. (Sharpdesk allows multiple originals to be scanned in a single operation.)

CHECK 7 Does your computer's operating system support the scanner driver?

The operating systems that support the unit's scanner driver are Windows 98/Me/2000/XP/Vista.

CHECK 8 Are you using an appropriate interface?

Make sure that the cable is connected securely to the USB connector on your computer and the unit.

CHECK 9 Have the scanner driver and Button Manager been installed properly?

If normal scanning still cannot be performed even after confirming the items on the above check list, delete the software and then reinstall it.

Reference: Uninstalling the Software

CHECK 5 Has the specified period of program timeout already elapsed?

Neither printing nor scanning jobs can be sent to the

unit from your computer during the specified period of program timeout after copying.

To send a scanning job immediately, press the clear key twice, ONLINE key or SCAN key on the unit.

Reference: For more detail, refer to "USER

PROGRAMS" in the Operation Manual.

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Contents AR-203E Online Manual Contents How to Control the Online Manual How to Use the Online ManualContents How to Print Out the Online ManualContents 2 Index Printing OverviewMake sure that Sharp AR-xxxx is selected as Contents 3 IndexBasic Printing Current printer. If you intend to change any printWindows 2000/XP/Vista Windows 98/MePrinter Driver Settings Contents 5 IndexContents 6 Index Printing a WatermarkFitting the Printed Image to the Paper Printing Multiple Pages on One Contents 9 Index Outline of the Print Status WindowFlow chart shown below provides scanning overview Scanning OverviewContents 11 Index Scanning Position menu, select Select Acquire Image from the File menu, orClick the Acquire button Position in which you placed the original in StepContents 13 Index Set-up screenContents 14 Index Contents 15 Index Contents 16 Index Contents 17 Index Contents 18 Index Contents 19 Index Click the Finish buttonContents 20 Index Outline of Button ManagerButton Manager Settings Contents 21 IndexIdentifying Unit Problems Contents 22 IndexIf the USB cable becomes disconnected Contents 23 IndexCheck 2 Is the interface cable connected securely? USB cableCheck 1 Is there enough computer memory or hard disk space? Contents 24 IndexCheck Your Computer Check 2 Is your hard disk fragmented?Install the software, referring to Installing Contents 25 IndexWhen you make sure that the USB port is enabled Click the icon beside the Universal Serial BusContents 26 Index Contents 27 Index Faint, Uneven or Smeared Print OutputCheck 2 Is the orientation of document setting correct? Contents 28 IndexCheck 3 Is the paper loaded correctly? Nothing Prints Check 2 Is the on Line indicator off? Check 4 Has the printer driver been installed properly? Check 1 Has a paper jam occurred?Check 2 Have you specified a suitable resolution? Contents 30 IndexCheck 1 Is the original clean? Poor Scanning ResultCheck 1 Have you placed the original straight? Contents 31 IndexScanned Image is Incorrectly Positioned Check 3 Have you set the original correctly on the SPF?Contents 32 Index Unable to Scan the ImageClick Add or Remove Programs Contents 33 IndexRestart your computer Printer Driver Features part Tab Setting Selections Initial settingContents 35 Index Image AdjustmentIndex TwainAR203Ev1
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