Troubleshoot | How do I enable full logging for Conferencing (TC- |
| SPI)? |
| To help troubleshoot any problems with the Conferencing (TCSPI) module, |
| add the following lines to the SametimeDiagnostics_Telephony.properties: |
| # Default global logging level. |
| # This specifies which kinds of events are logged across |
| # all loggers. For any given facility this global level |
| # can be overridden by a facility specific level |
| # Note that the ConsoleHandler also has a separate level |
| # setting to limit messages printed to the console. |
| .level=FINEST |
| net.tandberg.tms.integration.caius.tcspi.level=FINEST |
| net.tandberg.tms.integration.caius.tcspi.post.level=FINEST |
| This will create a verbose tcspi log (telephony_0.log), found in the Trace |
| directory of the <Domino> directory, typically c:\program files\lotus\domino\ |
| Trace\telephony_0.log |
| To undo the logging, set the values back to INFO. |
| Conference control center in TMS does not reflect |
| my actions in Sametime Connect conferences |
| The TCSPI software uses the |
| Sametime user has in each conference. This is because there is no require- |
| ment to have the Sametime users imported into TMS for using the Movi for |
| IBM Lotus Sametime software. |
| If TMS does not update the actions in Sametime connect, verify that the SIP |
| proxy defined for the clients are the same as the one defined for TCSPI. |
| 1. Open caius.properties (e.g. C:\Program Files\Lotus\Domino\data\domino\ |
| html\caius.properties) |
| – Value SIPProxy= |
| 2. Open conferenceManager.properties (e.g. C:\Program Files\Lotus\ |
| Domino\conferenceManager.properties) |
| – Value SIPProxyServer= |
| 3. Verify that these values are the same |
| How do I turn on logging from the Movi for IBM |
| Lotus Sametime plugin? |
| To setup logging on each clients, perform the following steps |
| 1. Open sametime.properties file, in the Sametime directory, typically c:\ |
| Program Files\ibm\Sametime Connect\sametime.properties |
| 2. Update the following properties in the file to these values |
| |
| – logger.level=FINEST |
| 3. Restart your Sametime connect client |
| 4. Open C:\Documents and Settings\<username>\Application Data\ |
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