Visioneer Troubleshooting Status Light Issues for 9650 Scanners

Page 149

142VISIONEER 9650 SCANNER USER’S GUIDE

STATUS LIGHT TROUBLESHOOTING CODES

A green status light indicates the normal state of the scanner.

NORMAL OPERATION

■Blinking green: indicates the scanner is waking up from power saving and preparing to scan.

■Steady green: indicates the scanner is ready to scan.

ERROR CODES

If your scanner experiences hardware problems, the status light turns to an amber color and will blink. The number of blinks before a 3-second pause indicates the type of error.

The table describes the error codes.

	Error	Problem Description	Solution
	Code	Problem Description	Solution
	Code

	6	The status light is faulty.	Contact Visioneer Technical Support.

	7	The lamp in the scanner body	Make sure that the lamp has not been turned off manually.
		has malfunctioned.	See the steps on page 89 to turn the lamp on and off. Re-boot
			your computer. If the problem persists, contact Visioneer
			Technical Support.

	8	Paper jam	See “Clearing Paper Jams” on page 135.

	9	Lock error	Make sure the lock on the bottom of the scanner is in the
			unlocked position. If the problem persists, contact Visioneer
			Technical Support

All Other	An internal part in the scanner
Codes	may have malfunctioned.

Re-boot your computer. If the problem persists, contact Visioneer Technical Support.

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Contents Visioneer OneTouch USB Scanner Users Guide Visioneer OneTouch USB Scanner User’s Guide P Y R I G H T I N F O R M a T I O N B L E O F C O N T E N T S Ii Table of Contents Index Iv Table of Contents WHAT’S in the BOX WelcomeVisioneer 9650 Scanner Visioneer 9650 Scanner Documentation What YOU NeedAn IBM-compatible Pentium PC, or AMD equivalent with VGA or Svga MonitorBefore YOU Begin InstallingTo assemble the scanner Assemble the ScannerAssemble the Scanner Visioneer 9650 Scanner USER’S Guide To install the software Install the SoftwareSelect Nuance PaperPort, Scanner Driver, and QuickScan Select Remind me in 7 days and click OK Visioneer 9650 Scanner USER’S Guide Select the option you want Visioneer 9650 Scanner USER’S Guide TEP 2 I Nstall the Software To connect the power supply Connect the Power SupplyConnect the USB Cable and Turn on the Power Visioneer 9650 Scanner USER’S Guide Connect the USB Cable and Turn on the Power Visioneer 9650 Scanner USER’S Guide To view the user’s guides View the User GuidesTo view and save the User Guides To register your scanner Register Your Scanner and Check for UpdatesScanning Loading Documents to Scan To load a single item To scan from the OneTouch Button Panel Scan from the Onetouch Button PanelVisioneer 9650 Scanner USER’S Guide Using the Onetouch Button Panel To change the settings for a button Using the Onetouch Button Panel About the Onetouch Button PANEL’S Names and Icons Name Destination Preconfigured Settings Application Default Onetouch Settings on Your ScannerTo open the OneTouch Properties window Configuring the Onetouch ButtonsAbout the Onetouch Properties Window Color Black and White Grayscale Configure Configuring the Onetouch Buttons To select new settings for a button Selecting NEW Settings for a ButtonSelect a Format and Pages option Setting Destination Application Properties Paperport Properties Text Documents Properties Configuring the Onetouch Buttons Image Documents Properties Storage Properties Click the Storage Layout options you want Email Properties Visioneer 9650 Scanner USER’S Guide Selecting page Format Options Visioneer 9650 Scanner USER’S Guide Text Formats To select a file type for the text format To scan with OCR To select OCR settingsScanning with Optical Character Recognition OCR Choose OCR options To change the button names Renaming a Onetouch ButtonTo select options Selecting Options for a ButtonConfiguring the Onetouch Buttons Visioneer 9650 Scanner USER’S Guide Configuring the Onetouch Buttons To create a new configuration Creating a NEW Scan ConfigurationConfiguring the Onetouch Buttons Visioneer 9650 Scanner USER’S Guide Click the Page Settings tab to select page settings Visioneer 9650 Scanner USER’S Guide Original Image Click the Advanced Settings tab Device Settings TAB Storage Options TAB Archive By default, the location of the archived documents is at Setting up multiple folders for transfer to storage Click the Storage Options tab Visioneer 9650 Scanner USER’S Guide Configuring the Onetouch Buttons Scan to multiple storage folders To edit or delete a scan configuration Editing or Deleting Scan ConfigurationsTo configure before scanning Configuring Before ScanningSelect the scan configuration Configure Before Scan To scan and burn to a CD Scan and Burn to a CDConfiguring the Onetouch Buttons To scan with event forwarding Scanning with Event ForwardingConfiguring the Onetouch Buttons Visioneer 9650 Scanner USER’S Guide To scan and create an Html web Visioneer 9650 Scanner USER’S Guide Transferring Scanned Documents to Storage To USE OCR Before Transferring to Storage To Transfer Documents to a Server or Mapped Drive Select a mapped drive or server as indicated by the icon Checking the Hardware and Setting the Lamp Power Saving Visioneer 9650 Scanner USER’S Guide Configuring the Onetouch Buttons Getting Help with the Paperport Software Scanning with Twain InterfaceTo access the Twain interface from PaperPort Accessing the Twain Interface from PaperportScan pane Accessing the Twain Interface from Paperport TWO Twain Interface Options To scan from the Basic Interface Scanning from the Twain Basic InterfaceVisioneer 9650 Scanner USER’S Guide Scanning Part of AN Image Scanning from the Twain Advanced Interface Scanning from the Twain Advanced Interface Visioneer 9650 Scanner USER’S Guide To adjust a setting Adjusting the Image on the Advanced InterfaceClick to close the settings panel Adjusting the Resolution To adjust the resolution To adjust the brightness and contrast Adjusting the Brightness and ContrastTo adjust the color settings Adjusting GAMMA, SATURATION, and Color HUETo manually set the image size Adjusting Input SizeScan Info box shows Following figure shows the information on the Scan Info box To set the ruler unitsTo change or delete a profile you created Creating a NEW Advanced Interface ProfileTo create a new profile Click the Device Configuration button Display the Device ConfigurationSetting UP Paperport to Work with Your Scanner To set up PaperPort for your scanner Click Yes recommended then click Next Setting UP Paperport to Work with Your Scanner Visioneer 9650 Scanner USER’S Guide Scanning with the WIA Interface To scan an item from PaperPort using WIA Scanning with the WIA Interface Visioneer 9650 Scanner USER’S Guide Scanning with the WIA Interface Visioneer 9650 Scanner USER’S Guide To select the scanner settings before you scan Fine Tuning Your ScansVisioneer 9650 Scanner USER’S Guide Scanning with the Isis Interface Click the Auto Feed tab at the top of the window To scan with the Automatic Document FeederClick the Flatbed tab at the top of the window To scan with the FlatbedAdjusting the Isis Scan Settings To adjust the Custom Document settings Visioneer 9650 Scanner USER’S Guide Adjusting the Isis Scan Settings Scanning from Isis in Other Applications To clear a paper jam Cleaning the Scanner GlassClearing Paper Jams To clean the ADF Care and MaintenanceCleaning the Automatic Document Feeder To replace the ADF Pad assembly Replacing the ADF PAD AssemblyTo replace the roller assembly Replacing the Roller AssemblyCare and Maintenance Problem The scanner won’t scan. What’s wrong? TroubleshootingTroubleshooting Problem Description Solution Status Light Troubleshooting CodesUnplug the scanner USB cable HOW to Uninstall Your ScannerUninstalling the Paperport Software Double-click the Add or Remove Programs icon To Install Another DriverVisioneer 9650 Scanner Specifications Part Name Visioneer 9650 Scanner Parts ListD E Index Locking tab 6 uninstall 143 scanner features Index Visioneer

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