Visioneer 5820 manual Troubleshooting

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44VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE

TROUBLESHOOTING

After I installed PaperPort, I got a blue screen and a Profiling Display error message. Why is this happening? PaperPort installs a driver for scanning and printing. Sometimes a conflict occurs between the PaperPort driver and another driver you may have on your computer. To resolve the conflict, remove the PaperPort driver from your SYSTEM.INI file and restart your computer. If the computer starts properly, that is a good sign that the conflict occurred.

You can also change your video driver to SVGA and reboot with our driver in the SYSTEM.INI file. This will help you tell if the video driver conflicts with the PaperPort driver.

Note: Windows stores the SYSTEM.INI file in the Windows directory.

During installation I got the error message: PaperPort Installation is not complete. What do I do? The installation procedure was not successful. You need to reinstall the PaperPort software.

I got the error message: PaperPort cannot allocate enough memory to perform internal critical operations. What do I do? You should close any other active applications so that additional memory is available. If you click continue, PaperPort moves the file to the PaperPort data directory and renames the file with the prefix “bad.” This allows you to recover the file later.

To recover the file, you can import it into PaperPort by using the Import command in the File menu.

How do I uninstall PaperPort? See the next section, “How to Uninstall your Scanner” on page 45. Uninstalling does not delete your scanned items, and they remain in the PaperPort Data folder.

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Contents Visioneer OneTouch Scanner Installation Guide P Y R I G H T I N F O R M a T I O N B L E O F C O N T E N T S Cleaning the Scanner Glass Welcome WHAT’S in the BOXVisioneer Onetouch 5820 Scanner Visioneer ONE Touch 5820 Scanner What YOU Need To use the scanner and software, you need the followingInstalling the Scanner Software To install the scanner softwareSelect Install ScanSoft PaperPort Connecting the Scanner To connect your Visioneer OneTouch 5820 scanner Click Yes, I want to restart my computer now Checking OUT Your Scanner To check the status of the scannerIf the Scanner is not Properly Connected To connect the scanner Three Ways to Scan Scan with the scanner buttonsScan from the screen Scan from the PaperPort software or other Twain softwareScanning by Pressing the Onetouch Buttons To scan by pressing a button on the scannerVisioneer Onetouch 5820 Scanner Installation Guide Scanning from the Button Panel on the Screen To scan from the screenButton Preconfigured Settings About the Onetouch ButtonsScanning 35MM Slides and Filmstrips Brief ExplanationTo position a 35mm slide or negative for scanning Calibration slot To scan a 35mm slide or negative Visioneer Onetouch 5820 Scanner Installation Guide Configuring the Scanner Creating NEW Configurations About the Configuration Dialog BOXTo display the Configuration dialog box Visioneer Onetouch 5820 Scanner Installation Guide Selecting NEW Options for the Buttons To select new options for a scanner buttonAdjusting Scan Settings and page Settings To adjust the scan settings and page settings Visioneer Onetouch 5820 Scanner Installation Guide Configuring the Scanner Visioneer Onetouch 5820 Scanner Installation Guide Setting Preferences To set preferencesVisioneer Onetouch 5820 Scanner Installation Guide Scanner icon Setting UP the Scanner To set up the scannerScanning from the Paperport Software Scanning AN Item Using the Twain Button To scan an itemVisioneer Onetouch 5820 Scanner Installation Guide Thumbnail image Adjusting Scanner Settings Selecting a Predefined Scanner Setting Scan Page For Default Setting To Scan DescriptionSelecting Scan Configuration Options Customizing a Scanner Setting To create a new scanner settingAdjusting the Brightness and Contrast To adjust brightness and contrastSelecting the Area of the Item YOU Want to Scan To select the area you want to scanTroubleshooting HOW to Uninstall Your Scanner For Windows 98, 98 SE, and MEFor Windows 2000 and XP HOW to Uninstall Your Scanner Uninstalling the Paperport Software Cleaning the Scanner Glass Contacting Visioneer for Technical SupportVisioneer Onetouch 5820 Scanner Specifications

5820 specifications

The Visioneer 5820 is a versatile and efficient scanner designed for both personal and professional use. Known for its reliability, it combines advanced imaging technology with user-friendly features to facilitate document management in a variety of settings.

One of the standout features of the Visioneer 5820 is its ability to scan double-sided documents in a single pass. This duplex scanning function minimizes the time spent on high-volume scanning tasks, making it ideal for offices that process large quantities of paperwork. With a scanning speed of up to 60 pages per minute and a 120 images per minute capability in duplex mode, the 5820 significantly enhances productivity.

The Visioneer 5820 utilizes high-quality optical scanning technology, ensuring that documents are captured with remarkable clarity and detail. It offers a resolution of up to 600 x 600 dots per inch (dpi), making it suitable for scanning both text and images. This feature is particularly beneficial for preserving important documents and photographs with accuracy.

In terms of connectivity, the Visioneer 5820 supports USB 3.0, which allows for fast data transfer speeds and easy integration with modern computer systems. This connectivity is complemented by compatibility with various operating systems, including Windows and macOS, ensuring users can easily incorporate the scanner into their existing workflows.

Another noteworthy aspect of the Visioneer 5820 is its robust software suite, which includes Visioneer OneTouch and Nuance Power PDF. OneTouch simplifies the scanning process by allowing users to create custom workflows. This feature means that documents can be scanned directly into a preferred file format or sent to specific destinations such as email, cloud storage, or document management systems with just a push of a button.

The Visioneer 5820 is also equipped with advanced imaging features like automatic rotation, image cropping, and color detection. These enhancements ensure that scanned documents are not only high-quality but also optimized for storage and sharing, reducing the need for manual adjustments post-scanning.

Overall, the Visioneer 5820 is engineered to meet the demands of both home and office users. Its combination of speed, quality, and ease of use positions it as a valuable tool for anyone looking to streamline their document management processes. Whether for archiving important papers or digitizing records, the Visioneer 5820 is a scanner that delivers exceptional performance.
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