Troubleshooting

KEYBOARD

My keyboard is not detected, or a keyboard error is given during boot-up. What can be the cause?

Please verify that the keyboard cables are inserted properly.

The computers all boot up properly, but the keyboard is not functional. What can be the cause?

One of the following may be the case:

Make sure the keyboard is plugged into the DKVM- 2/4 unit properly.

Verify that the keyboard works when plugged into the computer directly. (You will have to shut down your computer first to do this).

Try using a different keyboard.

Read your motherboard documentation and make sure that the PS/2 keyboard IRQ is enabled. (This can be set for most computers in the BIOS setup pages)