Altinex TNP500/502 manual Frequently Asked Questions FAQ

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ACCESSORIES

Step6 Once you have applied power and connected the proper cables on the bottom of the unit, you may raise the unit. To raise the TNP500/502 into position lift the top by pulling upward at the notch in the top plate.

Step 7. To lower the unit, push on the top of the TNP500 until it fits into place.

For more information, please refer to the FAQ

section or the Troubleshooting Guide.

FREQUENTLY ASKED QUESTIONS (FAQ) 9

No:

 

Question

Answer

 

 

 

 

1

 

Why are the VGA

Female cables are more

 

 

connectors

reliable.

 

 

female on both

 

 

 

ends of the

 

 

 

cables?

 

2Why is there a The DB-9 connector is DB-9 connector? compatible with RS-232

 

 

 

serial communication.

3

 

What happens if

The unit will not stay

 

 

the spring

open.

 

 

breaks?

 

4

 

What do I do if

Replace the gas spring.

 

 

the TNP500/502

Call ALTINEX for service

 

 

won’t stay open?

information.

5

 

How much room

The unit is 4.5 inches

 

 

is taken up on

deep maximum below

 

 

the underside of

the table; to this

 

 

the table?

dimension add about 2.5

 

 

 

inches for cable

 

 

 

clearance.

6

 

What if my table

Then the area under the

 

 

is thicker than 3

table near the

 

 

inches?

TNP500/502 must be

 

 

 

reduced to 3 inches of

 

 

 

thickness.

7

 

Are cables

CONSIDER USING

 

 

available for

 

 

MS8126CA (3FT) OR

 

 

connecting a

 

 

MS8156CA (6FT) FOR

 

 

PC/laptop to the

 

 

TNP500/502

VGA CONNECTION.

 

 

available?

 

8

 

Does ALTINEX

Anything modified by non-

 

 

honor any

ALTINEX personnel is not

 

 

warranty on field

covered by warranty.

 

 

modifications?

 

9

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Contents TNP500/502 Table of Contents IntroductionCleaning Precautions / Safety WarningsInstallation GeneralTechnical Specifications About Your TNP500/502TNP500/502 Dimensions Available Plates Accessories Description Application Diagram Mounting Diagram InstallationFrequently Asked Questions FAQ TNP500/502Troubleshooting Guide Cables and AccessoriesAltinex Policy

TNP500/502 specifications

Altinex has established itself as a leader in providing innovative AV switching solutions for various environments, and the TNP500/502 series exemplifies this commitment. These advanced AV signal distribution systems are designed to meet the demands of modern presentations and collaborative environments.

The Altinex TNP500/502 is a versatile, modular video and audio switcher that is ideal for educational institutions, corporate settings, and even houses of worship. One of its standout features is its extensive input and output capabilities. The TNP500 offers multiple HDMI, VGA, and audio inputs, allowing users to connect a variety of devices, from laptops to projectors, seamlessly. The TNP502 typically enhances this with additional output options, enabling simultaneous signal distribution to multiple displays.

Both models support high-definition video resolutions, including 4K, ensuring that users can deliver crisp and clear presentations. This is especially critical in environments where detail matters, such as medical or design-related fields. The built-in scaling technology ensures that regardless of the native resolution of input devices, the output remains optimized for the connected display, minimizing compatibility issues.

Another critical feature of the Altinex TNP500/502 is their intuitive control options. Users can manage the system via an easy-to-use interface, which includes a touchscreen option and remote control functionality. This is especially beneficial for facilities that feature multiple meeting rooms or classrooms, as it allows for quick adjustments without interrupting the flow of presentations.

The TNP500/502 also incorporate advanced technologies like EDID (Extended Display Identification Data) management, which ensures that connected devices communicate effectively, allowing for a smoother setup process without the need for extensive manual configuration. Additionally, features like audio embedding and de-embedding provide flexibility for different setups, enabling audio to be easily routed alongside video signals.

In terms of build quality, both models are designed with reliability in mind, featuring robust designs that can withstand the rigors of frequent use. They are also compatible with various control systems, making integration into existing AV setups straightforward.

In summary, the Altinex TNP500/502 series is a powerful tool for anyone needing effective AV signal management. With its extensive input/output capabilities, 4K support, intuitive controls, and robust build quality, it is ideally suited for modern environments that demand versatility and reliability in their AV solutions.