Appendix B FAQ

Q1. What can I do if I cannot access the web-based configuration page?

1.For the first login, please try the following steps:

1)Make sure the cable is well connected to the LAN port of the Router. The corresponding LED should flash or be solid light.

2)Make sure the IP address of your PC is set in the same subnet addresses of the Router. It’s recommended to set your PC to get the IP address automatically. Then the Router with DHCP enabled can automatically assign the IP address to your PC. If you want to configure your PC manually, please set 192.168.0.x ("x" is any number between 2 to 254) for the IP address and 255.255.255.0 for the Subnet Mask.

3)Test the connection between your PC and TL-ER6020 via Ping command.

4)If you still cannot access the configuration page, please restore your Router to its factory default settings and try to log in again.

2.If your management port has been changed, please log into the Router with the new address, such as http://192.168.0.1:XX (“XX” is the new management port number).

3.If you had successfully logged into the Router before, but now you cannot access the Router. It’s quite possible that the configuration of your Router has been changed by others, especially when the Remote Web Management function is enabled. You’re recommended to restore your Router and reconfigure the management port number and the username as well as the password for your network security.

4.If you cannot access the Router even after restoring the Router to its defaults, or your login is dropped down just after a while, it’s quite possible that your Router is attacked by ARP cheating. It’s recommended to locate and quarantine the source of ARP cheating so as to prevent your network from the attacks.

5.Check to see if you have configured the proxy server for IE browser. If so, please disable the IE proxy server first.

Q2: What can I do if I forgot the username and the password of the Router? How to restore the Router to its factory default settings?

You can restore the Router to its factory default settings by the Reset button. It must be noted that once the Router is reset, all the current configuration settings will be lost.

With the Router powered on, use a pin to press and hold the Reset button for about 5~10 seconds. After the M1 LED is solid light for 2~5 seconds, release the Reset button. When the M1 and M2 LEDs flash simultaneously for about one second, the Router is restored successfully. The default management address of the Router is http://192.168.0.1, and the default username and the password are both admin.

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TP-Link TL-ER6020 manual Appendix B FAQ

TL-ER6020 specifications

The TP-Link TL-ER6020 is a robust and efficient router designed for small to medium-sized businesses seeking reliable network performance and advanced features. Combining dual WAN capability with comprehensive security features, it ensures that businesses can maintain consistent and secure internet connectivity, even during peak usage times or in the event of a failure from one ISP.

One of the primary features of the TL-ER6020 is its dual WAN support, which allows users to connect two different internet sources. This not only enhances reliability through load balancing but also ensures redundancy. In cases where the primary WAN connection fails, the router can seamlessly switch to the secondary connection, minimizing downtime and maintaining business operations.

Security is a critical aspect of any network appliance, and the TL-ER6020 does not disappoint. It comes equipped with multiple security features, including advanced firewall capabilities, IP/MAC/URL filtering, and DoS attacks prevention. These tools work together to provide a secure network environment, safeguarding sensitive business data from unauthorized access and potential threats.

The router also supports VLAN (Virtual Local Area Network) technology, which allows businesses to segment their networks for better performance and security. By creating separate networks for different departments or functions, companies can enhance their network management and control traffic flow more efficiently.

Additionally, the TL-ER6020 features quality of service (QoS) capabilities that prioritize network traffic based on user needs. This ensures that critical applications, such as VoIP or video conferencing, receive the bandwidth they require for optimal performance, while less critical traffic is deprioritized during peak times.

For user management, the TL-ER6020 includes an intuitive web-based interface that simplifies configuration and monitoring. Administrators can easily manage network settings, view statistics, and troubleshoot issues without the need for extensive technical expertise.

In terms of physical specifications, the TL-ER6020 is built with reliability in mind, featuring cooling vents to prevent overheating and an efficient power supply. Its compact design allows for easy placement in various environments, whether in a server room or on a desk.

Overall, the TP-Link TL-ER6020 is a solid choice for businesses looking to build a secure, versatile, and high-performance network. Its combination of dual WAN capabilities, strong security features, VLAN support, and QoS make it a comprehensive solution for modern networking needs.