3Com 3CNJ90 manual Appendix E Troubleshooting the NJ90

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Appendix E: Troubleshooting the NJ90

Appendix E: Troubleshooting the NJ90

If you encounter problems with the NJ90:

1.Verify the NJ90 is receiving power by viewing the Power LED (it should be lit). If the Power LED is not lit, make sure:

The other end of the network cable is plugged into a system that provides Power over Ethernet according to IEEE 802.3af, if using Power over Ethernet.

The Local Power Supply is plugged into the NJ90 and into a working electrical outlet, if using Local power supply.

2.Verify the NJ90 is connected to the network properly by viewing the Link LED (it should be lit). If the Link LED is not lit, make sure the network cable:

Is terminated properly. Refer to the connector manufac- turer’s instructions for terminating the cable. Be sure to test the connector and verify it is working.

Has a valid connection to the network.

Adheres to proper length and cabling specifications for your network.

3.Make sure the port on the switch to which the NJ90 is connected is configured as a standard MDI-X port. Make sure all cables con- necting the NJ90 to the patch panel are straight-through cables (not crossover cables).

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Contents NJ90 Network Jack Page User Guide NJ90 Network Jack United States Government Legend Table of Contents Page NJ90 User Guide NJ90 Package ContentsNJ90 Description NJ90 Feature DescriptionInstall the NJ90 Network Jack NJ90 InstallationLED Description Set up the power supplyHardware Appendix a NJ90 SpecificationsNetwork Interface Standards Conformance FeaturesPerformance EnvironmentAppendix B Wall Outlet Dimensions Using an Integrated Switch with Power over Ethernet Appendix C Setting up the Power SupplyUsing a Single-port Ethernet Power Supply Using a Multi-port Ethernet Power SupplyUsing the 3Com Local Power Supply Component Purpose Installation InstructionsAppendix D Setting up the Network Cabling at Your Site Appendix E Troubleshooting the NJ90 Online Technical Services Day Free Installation SupportAppendix F Contacting Technical Support Support from 3Com Support from Your Network SupplierReturning Products for Repair Installation Guide Limited Warranty Installation Guide Limited Warranty Page Page 3Com Corporation