3Com 3C17300, C17302, C17304 manual Asia, Pacific Rim, Europe, Middle East, and Africa

Page 78

78APPENDIX D: TECHNICAL SUPPORT

Here is a list of worldwide technical telephone support numbers. These numbers are correct at the time of publication. Refer to the 3Com Web site for updated information.

Country

Telephone Number

Country

Telephone Number

 

 

 

 

Asia, Pacific Rim

 

 

 

Australia

1 800 678 515

Philippines

1235 61 266 2602 or

Hong Kong

800 933 486

 

+61 2 9937 5076

India

+61 2 9424 5179 or

P.R. of China

10800 61 00137 or

 

000800 650 1111

 

021 6350 1590 or

Indonesia

001 803 61009

 

00800 0638 3266

Japan

00531 616 439 or

Singapore

800 6161 463

 

03 5977 7991

S. Korea

00798 611 2230 or

Malaysia

1800 801 777

 

02 3455 6455

New Zealand

0800 446 398

Taiwan

00801 611 261

Pakistan

+61 2 9937 5083

Thailand

001 800 611 2000

 

 

 

Europe, Middle East, and Africa

 

 

From anywhere in these

+44 (0)1442 435529

 

 

regions, call:

 

 

 

From the following countries, you may use the numbers shown:

Austria

01 7956 7124

Luxembourg

800 29880

Belgium (Flemish)

070 700 000

Netherlands

0900 777 7737

Belgium (French)

070 700 770

Norway

815 33 047

Denmark

7010 7289

Poland

00800 441 1357

Finland

01080 2783

Portugal

707 200 123

France

0825 809 622

South Africa

0800 991196

Germany

01805 404 747

Spain

9 021 60455

Hungary

06800 14466

Sweden

07711 14453

Ireland

1800 509359

Switzerland

08488 50112

Israel

1800 943 2632

U.K.

0870 241 3901

Italy

199 161346

 

 

 

 

 

 

Latin America

 

 

 

Antigua

1 800 988 2112

Guatemala

AT&T +800 998 2112

Argentina

0 810 444 3COM

Haiti

57 1 657 0888

Aruba

1 800 998 2112

Honduras

AT&T +800 998 2112

Bahamas

1 800 998 2112

Jamiaca

1 800 998 2112

Barbados

1 800 998 2112

Martinique

571 657 0888

Belize

52 5 201 0010

Mexico

01 800 849CARE

Bermuda

1 800 998 2112

Nicaragua

AT&T +800 998 2112

Bonaire

1 800 998 2112

Panama

AT&T +800 998 2112

Brazil

0800 13 3COM

Paraguay

54 11 4894 1888

Cayman

1 800 998 2112

Peru

AT&T +800 998 2112

Chile

AT&T +800 998 2112

Puerto Rico

1 800 998 2112

Colombia

AT&T +800 998 2112

Salvador

AT&T +800 998 2112

Costa Rica

AT&T +800 998 2112

Trinidad and Tobago

1 800 998 2112

Curacao

1 800 998 2112

Uruguay

AT&T +800 998 2112

Ecuador

AT&T +800 998 2112

Venezuela

AT&T +800 998 2112

Dominican Republic

AT&T +800 998 2112

Virgin Islands

57 1 657 0888

 

 

 

 

North America

1 800 876 3266

 

 

 

 

 

 

Image 78
Contents SuperStack 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Setting UP for Management PIN-OUTS Index Regulatory Notices About this Guide Conventions Icon DescriptionConvention Description Related DocumentationProduct Introducing About the Switch SeriesSwitch 4200 Series Front View DetailIntroducing the Superstack 3 Switch 4200 Series Color Indicates Port Status LEDs 10BASE-T/100BASE-TX ports Fiber GBICs1000BaseT GBICs Port Status LEDs Gbic portsUnit LEDs Power/Self Test LEDColor Indicates Alert LEDSystem RPS. See Connecting a Redundant Power System on Rear View DetailRmon Alarm Feature Switch 4200 Series Automatic IP ConfigurationDuplex Mode Quality of Service QoSInstalling the Switch Package Contents Choosing a SuitableSite Rack-mounting Repeat steps 2 and 3 for the other side of the Switch Fitting a bracket for rack-mountingOn the unit above. Cable lengths of between 14 cm 5.5 Stacking UnitsUnit line up with the recesses of the lower unit 100 m 328 ft can be used for stackingSwitch 4200 Series Power-upPowering-up SequencePower/Self Test LED colors Color StateFiber cables Cross-over Cable Straight-through CableGbic Operation Approved Gbic The 3Com approved Gbic transceivers areTransceivers Installing the Switch Gbic Installing the Switch Setting UP for Management Automatically configured IP information Setting UpConfigure IP information manually for your Switch or view OverviewManual IP Configuration Automatic IP ConfigurationSetting UP for Management Manually Configuring IP Information Pre-requisitesConnecting the Workstation to the Switch Configuring the Workstation with IP InformationSetting Up the Switch with IP Information Using Command Line Interface via Telnet Example top-level command line interface menu Connecting a workstation to the Switch via the console port Setting Up the Switch with IP Information Example top-level command line interface menu Configured IP ViewingAutomatically Viewing Automatically Configured IP Information Viewing IP Information via the Console Port Methods of Managing a Switch Refer to Setting Up Command Line Interface Management on Interface Management Command LineNetwork Using Telnet CLI Management viaSetting Up Web InterfaceChoosing a Browser Over the Network Setting Up SnmpManagement Protocol Snmp can manage a Switch if Management workstationDefault Users User Default Name Password Access LevelSecurity Device User Modify operation on the web interface Setting UP for Management Problem Solving For Technical Support information, see Appendix DPower LED does not light Solving ProblemsSolutions below On powering-up, the Power/Self Test LED lights yellowSolving Hardware Snmp fan fail trap hardware failure ProblemsSolving Communication Problems IP AddressingSolving Stack FormationHow do you obtain a registered IP Address? Solving Software Upgrade Problems Problem Solving Safety Information Important Safety Information This must be approved for the country where it is usedImportant Safety Information ’information de Sécurité Importante ’information de Sécurité Importante Wichtige Sicherheitsinformationen Vorsicht Europe Appendix a Safety Information Pin to RS-232 25-pin Null Modem CablePC-AT Serial Cable Pin to 9-pinModem Cable ConnectorsPin Number Signal Function RJ-45 PinRJ-45 connectors 1000BASE-T RJ-45Pin Assignments Pin assignments Switch 4226T 3C17300 Protocols Used for Administration Standards SupportedTerminal Emulation Switch 4250T 3C17302 SnmpSwitch 4228G 3C17304 Services Online TechnicalUsername anonymous Europe, Middle East and Africa Asia, Pacific RimFrom this region, e-mail From this region, enter the URLAsia, Pacific Rim Europe, Middle East, and AfricaCountry Telephone Number Asia, Pacific Rim Country Telephone Number Latin America Index Snmp Regulatory Notices
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C17304, C17302, 3C17300 specifications

The 3Com C17304, 3C17300, and C17302 are notable models in the 3Com networking product line, renowned for their performance and technological advancements. These models cater to various networking environments, providing robust solutions for both small and medium-sized businesses as well as larger enterprises seeking reliable connectivity.

The 3Com C17304 is recognized for its formidable capacity and flexibility. It offers a high port density, which allows for multiple devices to connect without compromising performance. This model features built-in support for Power over Ethernet (PoE), enabling the powering of devices such as IP cameras and phones directly through the network cable. The 3Com C17304 is designed with advanced security features, including integrated VLAN support for traffic segmentation and enhanced security protocols to protect sensitive data.

The 3C17300 is another essential player in this lineup, embodying versatility and ease of use. This model is equipped with a user-friendly interface that simplifies network management, making it accessible for IT professionals at all levels. The 3C17300 includes capabilities for Layer 2 switching, providing efficient data forwarding with minimal latency. Its intelligent features, such as link aggregation and QoS (Quality of Service), ensure optimized bandwidth utilization while prioritizing critical applications.

Meanwhile, the C17302 is specifically engineered for performance-driven environments. It excels in delivering high-speed connectivity with its support for Gigabit Ethernet, significantly enhancing data transfer rates. The C17302 also incorporates advanced routing capabilities, allowing for dynamic network management and improved performance in complex network topologies. Furthermore, this model boasts reliability with redundancy features designed to minimize downtime, ensuring consistent access to network resources.

All three models leverage innovative technologies to deliver superior performance. They support various standards such as IEEE 802.1Q for VLAN tagging and IEEE 802.3ad for link aggregation. User-centric features like SNMP for network monitoring and troubleshooting enhance the overall management experience. These switches are built to provide scalability, enabling businesses to expand their networks seamlessly as demands grow.

In summary, the 3Com C17304, 3C17300, and C17302 showcase advanced features, reliability, and effective performance, making them integral components of modern networking solutions. Ideal for a range of applications, they help businesses optimize their network infrastructure while maintaining robust security and efficient data handling.