3Com 7000 manual Europe, South Africa, and Middle East, Country Telephone Number Asia, Pacific Rim

Page 126

126APPENDIX E: TECHNICAL SUPPORT

When you contact 3Com for assistance, have the following information ready:

Product model name, part number, and serial number

A list of system hardware and software, including revision levels

Diagnostic error messages

Details about recent configuration changes, if applicable

Here is a list of worldwide technical telephone support numbers:

Country

Telephone Number

Country

Telephone Number

 

 

 

 

Asia, Pacific Rim

 

 

 

Australia

1 800 678 515

P.R. of China

10800 61 00137 or

Hong Kong

800 933 486

 

021 6350 1590

India

+61 2 9937 5085

Singapore

800 6161 463

Indonesia

001 800 61 009

S. Korea

 

Japan

0031 61 6439

From anywhere in S. Korea:

00798 611 2230

Malaysia

1800 801 777

From Seoul:

(0)2 3455 6455

New Zealand

0800 446 398

Taiwan, R.O.C.

0080 611 261

Pakistan

+61 2 9937 5085

Thailand

001 800 611 2000

Philippines

1235 61 266 2602

 

 

Europe

From anywhere in Europe, call: +31 (0)30 6029900 phone +31 (0)30 6029999 fax

Europe, South Africa, and Middle East

From the following countries, you may use the toll-free numbers:

Austria

0800 297468

Netherlands

0800 0227788

Belgium

0800 71429

Norway

800 11376

Denmark

800 17309

Poland

00800 3111206

Finland

0800 113153

Portugal

0800 831416

France

0800 917959

South Africa

0800 995014

Germany

0800 1821502

Spain

900 983125

Hungary

00800 12813

Sweden

020 795482

Ireland

1800 553117

Switzerland

0800 55 3072

Israel

1800 9453794

U.K.

0800 966197

Italy

1678 79489

 

 

 

 

 

 

Latin America

 

 

 

Argentina

AT&T +800 666 5065

Mexico

01 800 CARE (01 800 2273)

Brazil

0800 13 3266

Peru

AT&T +800 666 5065

Chile

1230 020 0645

Puerto Rico

800 666 5065

Colombia

98012 2127

Venezuela

AT&T +800 666 5065

 

 

 

 

North America

1 800 NET 3Com

 

 

 

(1 800 638 3266)

 

 

Enterprise Customers: 1 800 876-3266

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Contents Software Version 4.55 Base and Extended 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Installing and Connecting Corebuilder Modules Configuring the Corebuilder 7000 Family ATM Switch Troubleshooting Glossary 3COM Corporation Limited Warranty Page Information About this GuideFinding Specific This GuideConventions Icon DescriptionConvention Description CoreBuilder Family ATM Switch Documents DocumentationCoreBuilder 7000 Family ATM Switches Operations Guide Document 3Com Part NumberMap If you want to ReadComments YearCompliance Overview Overview Component SummaryInstallation Stage Chapter Interface ModuleFans Stage Chapter Overview Unpacking Family ATM SwitchUnpacking Instructions CoreBuilderUnpacking Instructions Family ATM Switch Safety PrecautionsVorsichtsmaßnahm en Mesures de sécuritéTable Top InstallationPreparation As shippedPreparation For installation Universal Mounting Hole Pattern Family ATM Switch Core Builder Modules Power Supply Installing a Power To install a power supply module Supply ModuleSwitch Module Module to ensure operation should the main switch moduleModule, see in the Operations Guide Module Setting up Switch Module Redundancy Redundancy You should see the following displayGeneral Description of the Procedure Preparatory StepsProcedure Execution Hardware Redundancy Setup NMS-Based Lane Redundancy SetupVerifying Lane Redundancy Setup Lecs Elan database does not transfer automaticallyInstalling and Connecting Corebuilder Modules Port Interface Module ATM Interface Daughter CardsShows the E-3 daughter card Port ATM Interface Module Fan Tray Connecting toSwitch to different types of network devices Network DevicesFiber Optic Power Budget of 3Com Products OC-3 SMCoreBuilder SM-1300 SDX-1155B ATM port MM-820 15.1 Selecting a Power Cord Plugging in the Unit POWER-ON System StatesHow they are indicated on the LED display I L Color Description SourcePort Interface Module LEDsList the permanent 4-port interface module panel LEDs Link Status Color Description LOSPOWER-ON Logging in to Configuring Corebuilder 7000 Family ATM SwitchLogin screen appears Topics covered in this chapter includeSetup Integrated FastChassis-oriented Setup Chassis-wide VLANsFull Setup Mode Switch Setup ModeSetup Mode Selection Setting Special Parameters Setup Section DescriptionSections Default Parameter Values Following message appears on the screenType To Go Pnni is available in version 4.5 extended only Pnni Parameters Enter Pnni Node Level 0 to 104 Factory default is Your choice is displayedAs in , select the capacity of Bank Configuring the Corebuilder 7000 Family ATM Switch Pnni is available in version 4.5 extended only Configuring the Corebuilder 7000 Family ATM Switch Integrated Fast Setup Configuring the Corebuilder 7000 Family ATM Switch Following shows a typical virtual network configuration Type To performEthernet port Belongs To VN # 1-17 Integrated Fast Setup Integrated Fast Setup configures a minimum set of network Additional SwitchConfiguration Some additional configuration tasks might beConfiguring a PVC Configuring SVCsConfiguring Network Prefix and ATM Addresses Configuring Clock SynchronizationMenu Option Path Description VPI/VCIStoring RetrievingParameters Configuring the Corebuilder 7000 Family ATM Switch SYS\ 3 LOA \6 TCU Following messages are displayed for each data type Loading a Single Configuration Data TypeEnter the name of the file to receive the data on disk Upload status is displayed as followsFor loading a single item you can enter a full file name Loading the Other Data TypeConfirm the download Download status is displayed as follows Utility Batch file nameFollowing methods System is now in operational mode Method 1 Shift OMethod 2 dbgoff.bat Migrating from E-IISP to Pnni Redundancy Corebuilder 7000 Family ATM Switch Redundant Power SupplyTypes of Power Supplies CoreBuilder 7000 family power supplies are shown in Table Load SharingOverloading Port and 8-port ATM Interface Cards ATM Physical ModulesCoreBuilder 720X Ethernet/ATM Interface Card CoreBuilder 74XX Ethernet/ATM Interface Card CoreBuilder 76XX Fast Ethernet Interface CardData Closet Ethernet ATM Data Center with high-density Fast EthernetProviding Redundancy for Various Power Loads Other applicationsPower Supply 90A AC Power Supply Specifications 40A DC Power SupplyParameter Channel Heat Dissipation W Heat Dissipation BTU Troubleshooting Problem Recommended ActionFamily ATM switch power supply Power SupplyTroubleshooting Problem Possible Cause Recommended ActionSafety Precautions for Fiber Optics Connectors Procedure ActionTroubleshooting Switching Module Specifications Standards supported Power SupplyCoreBuilder Management and Interface LEDs Switch Module Interface CardCoreBuilder Management and Interface Connectors InterfacesPage Safety Information Bodily HarmDommages KörperlicheSchäden CorporelsSchäden am Gerät Appendix B Safety Information Site Requirements RequirementsRecommendations Wiring ClosetThermal ConsiderationsLocation codes or some type of floor grid matrix Ambient temperature and humidityDistribution Rack Distribution rack refer to FigureAppendix C Site Requirements Installing New Cabling If you are installing new cabling, follow these guidelinesCabling Requirements Accordingly ATM CablingJumper location, and any additional information Used at the siteFiber optic cable Dirt on the Fiber Optic LensDamaged Transceiver Due to Excessive Insertion Force Comparing Fiber to Specifications Specification DescriptionNumerical Aperture Example Type of Insertion LossMHz km / xkm = y MHz MHz km / 2 km = 250 MHzCategory Specifications Descriptions Single Mode Fiber Specifications Category Output power Mixed Fibers combination CoreBuilder 7000 Serial Port Serial Port PinoutsPin Signal Meaning Pin Male Pin FemaleCoreBuilder 7000 Serial Port To Modem Port Pin Male Appendix D Cabling Requirements Technical Support ServicesServices Online TechnicalHours a day, 7 days a week Access by Analog ModemUsername anonymous Country Data Rate Telephone NumberAccess by Digital Modem 847 262408 727 Europe, South Africa, and Middle East Country Telephone Number Asia, Pacific RimCountry Telephone Number Fax Number Appendix E Technical Support Glossary Glossary Glossary Communications Glossary Glossary Glossary OAM Channel Glossary Glossary Glossary Index PVC Hardware kit LES Fast 56 setup mode full UNI Setup 39 virtual LAN Index 3Com Corporation Limited Warranty Warranties Exclusive
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Manual 66 pages 7.48 Kb

7000 specifications

The 3Com 7000 is a robust and versatile networking solution designed to meet the demands of enterprise environments. Renowned for its reliability and scalability, the 3Com 7000 is highly suitable for organizations requiring efficient data handling and enhanced network performance. This multi-layer switching platform integrates advanced technologies, making it a preferred choice for modern businesses.

One of the standout features of the 3Com 7000 is its modular architecture. This design allows businesses to customize their network according to specific requirements by adding or replacing various modules. The modularity ensures that organizations can scale their network operations without significant downtime or the necessity of overhauling existing infrastructure. Such flexibility is vital for growing enterprises that need to adapt to variable workloads.

The 3Com 7000 also incorporates advanced Layer 3 routing capabilities. This feature enhances the efficiency of data transmission and bolsters the overall responsiveness of the network. By allowing routing functions to occur directly on the switch, it reduces latency and optimizes traffic flow, which is critical for applications requiring high availability, such as VoIP and video conferencing.

Security is another core characteristic of the 3Com 7000. It comes equipped with built-in security protocols and features such as Access Control Lists (ACLs) and VLAN support, which segregate network resources and protect sensitive data. These security measures ensure that only authorized devices can access specific segments of the network, thus fortifying the organization's information security posture.

In terms of management, the 3Com 7000 offers an intuitive interface for monitoring and controlling network operations. It supports various management protocols and software, which facilitate streamlined administration and configuration. This ease of management can significantly reduce the operational burden on IT staff, allowing them to focus on strategic initiatives.

Additionally, the 3Com 7000 is designed for high performance. It supports extensive bandwidth and low-latency communications, making it ideal for high-demand applications. The ability to handle multiple simultaneous connections without compromising speed makes it an excellent choice for enterprises that rely on real-time data processing.

In summary, the 3Com 7000 is a sophisticated networking solution characterized by its modularity, advanced routing capabilities, robust security features, user-friendly management, and high performance. These attributes make it a compelling choice for enterprises looking to enhance their networking infrastructure for a competitive edge.