3Com 1100 manual Technical Support, Online Technical, Services, World Wide Web Site, 3Com FTP Site

Page 45

D

TECHNICAL SUPPORT

3Com provides easy access to technical support information through a variety of services. This appendix describes these services.

Information contained in this appendix is correct at time of publication. For the very latest, 3Com recommends that you access the

3Com Corporation World Wide Web site.

Online Technical

3Com offers worldwide product support 24 hours a day, 7 days a week,

Services

through the following online systems:

 

World Wide Web site

 

3Com FTP site

 

3Com Bulletin Board Service (3Com BBS)

 

 

SM

 

3ComFacts automated fax service

World Wide Web Site

Access the latest networking information on the 3Com Corporation

 

World Wide Web site by entering the URL into your Internet browser:

 

http://www.3com.com/

 

This service provides access to online support information such as

 

technical documentation and a software library, as well as support

 

options ranging from technical education to maintenance and

 

professional services.

3Com FTP Site

Download drivers, patches, and software across the Internet from the

 

3Com public FTP site. This service is available 24 hours a day, 7 days a

 

week.

Image 45
Contents SuperStack II Switch 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents PIN -OUTS Page Page About this Guide Conventions Icon DescriptionConvention Description Documentation RelatedCompliance YearComments Pddtechpubscomments@3com.comIntroducing the Switch Switch AboutSuperStack Switch Front View Detail Port Connections 10BASE-T Ports10BASE-T/100BASE-TX Ports Color Indicates LEDLabel Switch 1100 Rear View DetailIntroducing the Switch Network ConfigurationExamples NetworkUsing the Switch 1100 to segment your network Using the Switch 1100 in a desktop environment Fast Ethernet configuration rules Configuration Rules with Full Duplex Introducing the Switch Installing the Switch Rack-mounting Wall-mounting Repeat steps 2 and 3 for the other side of the SwitchFitting a bracket for wall-mounting Stacking Units You only need one Matrix Module for each stack Stacking Units Powered-up and ready for operation Power-upSwitch SequenceChoosing Problem Suggested Solution Managing Installing the Switch Safety Information Important Safety InformationPersonnel only Important Safety Information Sécurité Importante ’information de’information de Sécurité Importante Wichtige Sicherheitsinformat ionen PC-AT Serial Cable PIN-OUTSModem Cable Pin Number Signal FunctionRJ45 Pin AssignmentsTechnical Specifications Protocols Used for Administration Terminal EmulationYear 2000 Compliance Technical Support ServicesOnline Technical World Wide Web SiteAccess by Digital Modem Access by Analog Modem408 654 Country Data Rate Telephone Number408 727 Europe Asia Pacific RimLatin America North AmericaCountry Telephone Number Fax Number Appendix D Technical Support Glossary Endstation CollisionEthernet Fast EthernetIP address HubLine speed LoopProtocol MulticastRepeater RouterGlossary Glossary Index 10BASE-T Superstack II Switch Warranties Exclusive EMC Statements