3Com 1100 manual Superstack II Switch

3Com Corporation LIMITED WARRANTY

	SUPERSTACK® II SWITCH 1100
HARDWARE	3Com warrants this hardware product to be free from defects in workmanship and materials, under normal
	use and service, for the following length of time from the date of purchase from 3Com or its authorized
	reseller:
	Lifetime,
	except that the Fan and Power Supply hardware (if any) are warranted for five (5) years
	3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to repair the
	defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or
	if neither of the two foregoing options is reasonably available, 3Com may, in its sole discretion, refund to
	Customer the purchase price paid for the defective product. All products that are replaced will become the
	property of 3Com. Replacement products may be new or reconditioned. 3Com warrants any replaced or
	repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period,
	whichever is longer.
	Advance Replacement is provided for five (5) years, after which time it may be available for a specified fee.
	3Com will ship the replacement product not later than five (5) business days after receiving the request for
	advance replacement, BUT MAY BE DELAYED DUE TO EXPORT OR IMPORT PROCEDURES. When an advance
	replacement is provided and Customer fails to return the original product to 3Com within fifteen (15) days
	after shipment of the replacement, 3Com will charge Customer for the replacement, at list price.
SOFTWARE	3Com warrants that each software program licensed from it will perform in substantial conformance to its
	program specifications, for a period of ninety (90) days from the date of purchase from 3Com or its
	authorized reseller. 3Com warrants the media containing software against failure during the warranty
	period. No updates are provided. 3Com's sole obligation under this express warranty shall be, at 3Com's
	option and expense, to refund the purchase price paid by Customer for any defective software product, or to
	replace any defective media with software which substantially conforms to applicable 3Com published
	specifications. Customer assumes responsibility for the selection of the appropriate applications program and
	associated reference materials. 3Com makes no warranty or representation that its software products will
	meet Customer’s requirements or work in combination with any hardware or applications software products
	provided by third parties, that the operation of the software products will be uninterrupted or error free, or
	that all defects in the software products will be corrected. For any third party products listed in the 3Com
	software product documentation or specifications as being compatible, 3Com will make reasonable efforts to
	provide compatibility, except where the non-compatibility is caused by a "bug" or defect in the third party's
	product or from use of the software product not in accordance with 3Com’s published specifications or user
	manual.
YEAR 2000 WARRANTY	In addition to the Hardware Warranty and Software Warranty stated above, 3Com warrants that each
	product sold or licensed to Customer on and after January 1, 1998 that is date sensitive will continue
	performing properly with regard to such date data on and after January 1, 2000, provided that all other
	products used by Customer in connection or combination with the 3Com product, including hardware,
	software, and firmware, accurately exchange date data with the 3Com product, with the exception of those
	products identified at 3Com’s Web site, http://www.3com.com, as not meeting this standard. If it appears
	that any product that is stated to meet this standard does not perform properly with regard to such date data
	on and after January 1, 2000, and Customer notifies 3Com before the later of April 1, 2000, or ninety (90)
	days after purchase of the product from 3Com or its authorized reseller, 3Com shall, at its option and
	expense, provide a software update which would effect the proper performance of such product, repair such
	product, deliver to Customer an equivalent product to replace such product, or if none of the foregoing is
	feasible, refund to Customer the purchase price paid for such product.
	Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90) days
	after purchase or until April 1, 2000, whichever is later.

OBTAINING WARRANTY SERVICE

Customer must contact the 3Com Corporate Service Center or an Authorized 3Com Service Center within the applicable warranty period to obtain warranty service authorization. Dated proof of purchase form 3Com or its authorized reseller may be required. Products returned to 3Com's Corporate Service Center must be pre-authorized by 3Com with a Return Material Authorization (RMA) number marked on the outside of the package, and sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured, or sent by a method that provides for tracking of the package. The repaired or replaced item will be shipped to Customer, at 3Com's expense, not later than thirty (30) days after 3Com receives the defective product.