46APPENDIX D: TECHNICAL SUPPORT
To connect to the 3Com FTP site, enter the following information into your FTP client:
■Hostname: ftp.3com.com (or 192.156.136.12)
■Username: anonymous
■Password: <your Internet
A user name and password are not needed with Web browser software such as Netscape Navigator and Internet Explorer.
3Com Bulletin Board The 3Com BBS contains patches, software, and drivers for 3Com Service products. This service is available through analog modem or digital
modem (ISDN) 24 hours a day, 7 days a week.
Access by Analog Modem
To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:
Country | Data Rate | Telephone Number |
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Australia | Up to 14,400 bps | 61 2 9955 2073 |
Brazil | Up to 14,400 bps | 55 11 5181 9666 |
France | Up to 14,400 bps | 33 1 6986 6954 |
Germany | Up to 28,800 bps | 4989 62732 188 |
Hong Kong | Up to 14,400 bps | 852 2537 5601 |
Italy | Up to 14,400 bps | 39 2 27300680 |
Japan | Up to 14,400 bps | 81 3 3345 7266 |
Mexico | Up to 28,800 bps | 52 5 520 7835 |
P.R. of China | Up to 14,400 bps | 86 10 684 92351 |
Taiwan, R.O.C. | Up to 14,400 bps | 886 2 377 5840 |
U.K. | Up to 28,800 bps | 44 1442 438278 |
U.S.A. | Up to 28,800 bps | 1 408 980 8204 |
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Access by Digital Modem
ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 56 Kbps. To access the 3Com BBS using ISDN, use the following number: