Roland PNC-5000 user manual Software, What to Do If

						10 What to Do If...
cable	Are the computer and the PNC-5000	The type of cable you need is determined by your computer and the software you
	linked with the right cable?	are using. Even if the computer is the same, running different software may require
Connection		a different cable. Use the cable specified in your software.
	Is the cable making a secure connec-	Connect securely. (See “3 Set-up and Connections” .)
	tion?
	Is the OS set up correctly?	Check the following items:
			•	Output port selection	•	Output device selection
			• Output port open		• Communication parameters
			•	Other settings
		Check the OS user’s manual and set it up correctly.
Software
	Are the application software settings	Check the following items:
	correct?		•	Output device specifications (select a device name that matches the instruc-
				tion system. If the wrong device is selected an incorrect instruction may be
				output, resulting in an error).
			•	Communication parameters		• Other settings
		Check the software user’s manual and set it up correctly.
	Are the settings for the driver software	If you are using driver software for output on the PNC-5000, then make the
	correct?	settings for the correct driver in the computer. Select the PNC-5000 as the output
		device.
	Clean, attractive printing is impossible
Is the printing head dirty?		Clean the printing head (see “9 Care and Maintenance”).
				NOTICE
			If cleaning will not improve the printing quality, the printing head might
			reach to the end of its life.
			Contact your dealer for replacement of the printing head.
Is the surface of the platen dirty or		Clean the platen (see “9 Care and Maintenance”).
scratched?
Is the material dirty?		Remove superficial soiling, then load the material.
Is the material damaged?		Clean, attractive printing is not possible if the material is damaged or warped.
		Use care to keep materials from being damaged while in storage.

The Material is not cut properly

Are the blade and blade holder installed	Install these so that there is no looseness (see “5-3 Installing/Removing a Blade” ).
correctly and securely?
Is the blade chipped?	If it is, replace it with a new one (see “5-3 Installing/Removing a Blade” ).
Check if there are any dirty deposits on the	If dirty, remove and clean the blade.
blade.
Make sure you are using an appropriate	Perform a “cutting test,” then adjust the cutter force slider as necessary to obtain
cutter force setting.	the optimum cutter force (see “5-9 Cutting Test to Check Cutter force”).

When cutting a thick material, set DIP switch SW-7 to ON (heavy). (See “5-1 DIP Switch Settings” .)

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