Rose electronic CRK-2DFMUD2D Service and Support, Service Information, Maintenance and Repair

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SERVICE AND SUPPORT

Service Information

Maintenance and Repair

This Unit does not contain any internal user-serviceable parts. In the event a Unit needs repair or maintenance, you must first obtain a Return Authorization (RA) number from Rose Electronics or an authorized repair center. This Return Authorization number must appear on the outside of the shipping container. See Limited Warranty for more information.

When returning a Unit, it should be double-packed in the original container or equivalent, insured and shipped to:

Rose Electronics Attn: RA__________

10707 Stancliff Road Houston, Texas 77099 USA

Technical Support

If you are experiencing problems, or need assistance in setting up, configuring or operating your unit, consult the appropriate sections of this manual. If, however, you require additional information or assistance, please contact the Rose Electronics Technical Support Department at:

Phone: (281) 933-7673

E-Mail: TechSupport@rose.com

Web: www.rose.com

Technical Support hours are from: 8:00 am to 6:00 pm CST (USA), Monday through Friday.

Please report any malfunctions in the operation of this Unit or any discrepancies in this manual to the Rose Electronics Technical Support Department.

CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL

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Contents CrystalView DVI Fiber Limited Warranty Models FCC/IC STATEMENTS, EU Declaration of ConformityTable of Contents Introduction DisclaimerSystem introduction Features Package contentsCompatibility Models Models / Connectors Single VideoRear Models Dual VideoReceiver to KVM station cable CrystalView DVI Fiber to Rose switch cableCables CablesInstallation InstallationApplying power Transmitter to Receiver cablingCable type Maximum distance Power Data Error Status Video OK Diagnostic LED IndicatorsOperating instructions Operation InstructionsTroubleshooting TroubleshootingTechnical Support Service and SupportService Information Maintenance and RepairSafety SafetySafety and EMC Regulatory Statements Safety information GroundingServicing Appendices Appendix A. General specificationsAppendix B. Parts and cables Part Number Multimode DescriptionPart Number Singlemode Description Stancliff Road Phone 281 Houston, Texas