Rose electronic Crystal View Troubleshooting, Wrong or missing characters from those typed

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TROUBLESHOOTING

Troubleshooting

The troubleshooting section is used as a guide to understanding the capabilities of the CrystalView and for general troubleshooting. If you have any problems or questions concerning the installation, operation or usage of the CrystalView that is not covered in this manual, please contact Rose Electronics for technical support.

PC boots with no error messages but Keyboard does not work.

∙Cable is loose, re-seat Keyboard cable at the CPU and the local CrystalView Unit and press the “Hot Key” and then the Num Pad Up (á) arrow key.

∙Keyboard and Mouse cables reversed.

∙Try a different model of Keyboard. If the new Keyboard works, the original one may not be compatible. Some older auto-sensing Keyboards may not work with this product.

Wrong or missing characters from those typed.

∙The Keyboard may be in the wrong mode. Press the “Hot Key” and then the Num Pad Up (á) arrow key to reset the Keyboard.

∙Power down and reboot the system.

PC always comes up with a Keyboard error message at boot.

∙If the system appears to work fine after pressing F1 or ESC, adjust your BIOS setup so that the PC does not test the Keyboard.

Connecting a Keyboard to the Unit affects Video.

∙Change to a newer Keyboard. Some older model Keyboards require a current higher than that supplied by the CrystalView.

∙Install a supplemental power supply to the Keyboard connector on the Local Unit. See Appendix C. Parts and Cables, for part number for the Power supply and adapter.

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CrystalView Installation and Operations Manual

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Contents Installation and Operation Manual for SERIAL/AUDIO Model Limited Warranty Limited Warranty FCC/IC STATEMENTS, EU Declaration of Conformity Contents Tables FiguresSet Jumpers Quick Start GuideConnect Local Units Cables Connect Remote Units Cables Connect CAT-5 Cable Adjust the Video Compensation Introduction Features Compatibility CompatibilityRose Electronics Web Site About this Manual Package ContentsSystem Overview See for the Hot Key summary Typical Installation CrystalView Cables CrystalView ModelsAudio Cables Local Unit to Remote Unit CableSerial Cables INPUTS/OUTPUTS Setting the Cable Length Jumpers InstallationInstallation CrystalView Remote PCB w/Daughter board See Figure Connecting the CablesAdjusting Video Compensation Applying PowerInstallation Installing Serial Devices Installing Audio Devices SW1 Switch Setting User Selectable SettingsSwitch Function Left Off Right On Dual, serial/audio model specific notes Operating Instructions Dual Unit KVM SwitchingOperating Instructions- All Units Out-of-Sync Mouse Private Mode Dual model onlyHot Key Summary Enter Private Mode Dual models onlyReset Keyboard/Mouse Send Null Mouse CommandConnecting a Keyboard to the Unit affects Video TroubleshootingPC boots with no error messages but Keyboard does not work PC always comes up with a Keyboard error message at bootKeyboard and Mouse have locked up Mouse movement is erraticOnly Video is required, but no picture appears Video Picture is not sharp or is smearedPicture on monitor is black and white, not color No sound at the remote units speakers or headphonesConstant vertical wobble appears down the screen Technical Support Service InformationMaintenance and Repair Safety Servicing Safety and EMC Regulatory StatementsSafety Information GroundingSafety Appendixes Appendix A. General SpecificationsAppendix A2. Audio Option Specifications Appendix A1. Serial Option SpecificationsPIN Appendix B. UTP/STP ConnectionCRK-2P/SER Appendix C. Parts and Cables Part Number DescriptionAppendix E. Video Compensation Appendix D. Firmware UpdatesAppendix F. Rack Mount Instructions Appendix G. Rack Mount Illustration Glossary GlossaryIndex

Crystal View specifications

The Rose Electronic Crystal View is an innovative display solution designed for a wide range of applications, including broadcasting, live events, and corporate presentations. Renowned for its high-quality visuals and user-friendly interface, it has become a go-to choice for professionals in various industries.

One of the standout features of the Crystal View is its superior image quality. It boasts high-resolution capabilities, often reaching 4K or even 8K, ensuring that every detail is rendered with stunning clarity. This level of resolution is vital for applications that require precise image rendering, such as medical imaging and detailed graphic design.

The Crystal View utilizes advanced display technologies to enhance visual performance. One notable technology employed is OLED (Organic Light Emitting Diode), which offers deeper blacks and vibrant colors compared to traditional LCD displays. This results in a wider color gamut and improved contrast ratios, making visuals more lifelike and engaging. The use of HDR (High Dynamic Range) further enriches the viewing experience, allowing users to see a more dynamic range of shadows and highlights in their content.

Another characteristic that sets the Crystal View apart is its versatility. The display is designed for seamless integration with a variety of systems, making it ideal for both single-user setups and extensive networking solutions. The compatibility with numerous input sources, including HDMI, DisplayPort, and wireless streaming options, provides users with the flexibility to connect devices easily.

The build quality of the Rose Electronic Crystal View is robust, with a sleek design that fits well in any professional setting. Its lightweight structure and durable materials make it suitable for transport, whether it’s for on-location shoots or different event venues. Additionally, the display often features customizable mounting options, allowing users to adjust the settings according to their specific needs.

User-friendliness is another highlight of the Crystal View. Many models come equipped with intuitive touchscreen controls, making navigation simple and quick. This ease of operation is crucial during live events, where quick adjustments are necessary to ensure everything runs smoothly.

In summary, the Rose Electronic Crystal View stands out as a premium display solution offering exceptional image quality, advanced technologies, and a user-friendly experience. Its versatility makes it an ideal choice for various applications, ensuring that professionals can deliver stunning visuals effectively and efficiently. Whether for corporate presentations, broadcast needs, or live events, the Crystal View proves to be a reliable asset in any technological arsenal.
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