Rose electronic Crystal View Mouse movement is erratic, Keyboard and Mouse have locked up

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TROUBLESHOTING

PS/2 Mouse cursor appears on the screen, but Mouse does not work.

∙Press the “Hot Key” and then the Num Pad Up (á) arrow key to reset the Mouse.

∙Cable is loose, re-seat the Mouse cable and press the “Hot Key” and then the Num Pad Up (á) arrow key.

∙Keyboard and Mouse cables reversed.

∙Try a different model of Mouse.

∙Power off and on the Remote Unit

System does not detect PS/2 Mouse or application cannot find Mouse.

∙Keyboard and Mouse cables reversed on the Local Unit.

∙Cable is loose, re-seat Mouse cable on the CPU and the Local Unit.

∙Ensure that the Keyboard cable to the Local Unit is connected to provide adequate power to the Local Unit.

∙Reboot PC.

Mouse movement is erratic.

∙Press the “Hot Key” and then the Num Pad Up (á) arrow key to reset the Keyboard and Mouse.

∙Issue a Null Mouse Command (up to 3 times), Press the “Hot Key” and then the Num Pad Left arrow (ß) key.

∙Reload the application and/or reboot the PC. If this problem persists call Rose Electronics technical support.

Keyboard and Mouse have locked up.

∙Reset the Keyboard and Mouse by pressing the “Hot Key” and then the Num Pad Up (á) arrow key.

∙Reset PC and the Remote Unit.

∙Check power to the Remote Unit.

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CrystalView Installation and Operations Manual

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Contents Installation and Operation Manual for SERIAL/AUDIO Model Limited Warranty Limited Warranty FCC/IC STATEMENTS, EU Declaration of Conformity Contents Figures TablesQuick Start Guide Set JumpersConnect Local Units Cables Connect Remote Units Cables Connect CAT-5 Cable Adjust the Video Compensation Introduction Features Compatibility CompatibilityPackage Contents Rose Electronics Web Site About this ManualSystem Overview See for the Hot Key summary Typical Installation CrystalView Models CrystalView CablesLocal Unit to Remote Unit Cable Serial CablesAudio Cables INPUTS/OUTPUTS Installation Setting the Cable Length JumpersInstallation CrystalView Remote PCB w/Daughter board Connecting the Cables See FigureApplying Power Adjusting Video CompensationInstallation Installing Serial Devices Installing Audio Devices User Selectable Settings Switch Function Left Off Right OnSW1 Switch Setting Dual, serial/audio model specific notes KVM Switching Operating Instructions- All UnitsOperating Instructions Dual Unit Private Mode Dual model only Out-of-Sync MouseEnter Private Mode Dual models only Reset Keyboard/MouseSend Null Mouse Command Hot Key SummaryTroubleshooting PC boots with no error messages but Keyboard does not workPC always comes up with a Keyboard error message at boot Connecting a Keyboard to the Unit affects VideoMouse movement is erratic Keyboard and Mouse have locked upVideo Picture is not sharp or is smeared Only Video is required, but no picture appearsNo sound at the remote units speakers or headphones Constant vertical wobble appears down the screenPicture on monitor is black and white, not color Service Information Maintenance and RepairTechnical Support Safety Safety and EMC Regulatory Statements Safety InformationGrounding ServicingSafety Appendix A. General Specifications AppendixesAppendix A1. Serial Option Specifications Appendix A2. Audio Option SpecificationsAppendix B. UTP/STP Connection PINAppendix C. Parts and Cables Part Number Description CRK-2P/SERAppendix D. Firmware Updates Appendix E. Video CompensationAppendix F. Rack Mount Instructions Appendix G. Rack Mount Illustration Glossary GlossaryIndex

Crystal View specifications

The Rose Electronic Crystal View is an innovative display solution designed for a wide range of applications, including broadcasting, live events, and corporate presentations. Renowned for its high-quality visuals and user-friendly interface, it has become a go-to choice for professionals in various industries.

One of the standout features of the Crystal View is its superior image quality. It boasts high-resolution capabilities, often reaching 4K or even 8K, ensuring that every detail is rendered with stunning clarity. This level of resolution is vital for applications that require precise image rendering, such as medical imaging and detailed graphic design.

The Crystal View utilizes advanced display technologies to enhance visual performance. One notable technology employed is OLED (Organic Light Emitting Diode), which offers deeper blacks and vibrant colors compared to traditional LCD displays. This results in a wider color gamut and improved contrast ratios, making visuals more lifelike and engaging. The use of HDR (High Dynamic Range) further enriches the viewing experience, allowing users to see a more dynamic range of shadows and highlights in their content.

Another characteristic that sets the Crystal View apart is its versatility. The display is designed for seamless integration with a variety of systems, making it ideal for both single-user setups and extensive networking solutions. The compatibility with numerous input sources, including HDMI, DisplayPort, and wireless streaming options, provides users with the flexibility to connect devices easily.

The build quality of the Rose Electronic Crystal View is robust, with a sleek design that fits well in any professional setting. Its lightweight structure and durable materials make it suitable for transport, whether it’s for on-location shoots or different event venues. Additionally, the display often features customizable mounting options, allowing users to adjust the settings according to their specific needs.

User-friendliness is another highlight of the Crystal View. Many models come equipped with intuitive touchscreen controls, making navigation simple and quick. This ease of operation is crucial during live events, where quick adjustments are necessary to ensure everything runs smoothly.

In summary, the Rose Electronic Crystal View stands out as a premium display solution offering exceptional image quality, advanced technologies, and a user-friendly experience. Its versatility makes it an ideal choice for various applications, ensuring that professionals can deliver stunning visuals effectively and efficiently. Whether for corporate presentations, broadcast needs, or live events, the Crystal View proves to be a reliable asset in any technological arsenal.
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