Riverstone Networks 9000 manual Service and support, Support Plus

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Service and support

Default warranty	1 year on hardware, 90 days on software
Support Basic	One year - 7x24 phone. Includes e-service web access, software releases and
	repair and return of hardware to be completed in 10 business days from receipt.
Support Plus	One year - 7x24 phone. Includes e-service web access, software releases and
	advanced shipment for next business day arrival of replacement hardware.

2Check with Alcatel for availability

> 12 ALCATEL

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Contents Alcatel OmniSwitch High performance for converged networks Simplified network managementSecurity Alcatel OmniSwitch OmniSwitch 9000 FamilyWiring closet connectivity Enterprise core / Data centerAggregation layer Highest availability for the enterprise Resiliency maximized network uptimeDistributed intelligence Multi-layer securityAdvanced network policies for secure & converged networks Alcatel OmniVista and OneTouch manageability CoreFirst Green switch in the market RoHS compliancy IPv6 supportChassis and power supplies BundlesManagement and fabric modules Network interface cardsLayer-2 Switching Layer-3 Routing IPv4Layer-3 Routing IPv6 Layer-3 Routing IPX ConvergenceManagement RIP/SAPService and support Support PlusDimensions Network InterfaceEnvironmental requirements Ieee StandardsQuality of Services ManageabilityOthers Safety Agency Certifications WarrantyImmunity