Panduit LS9 manual Printer Troubleshooting, Symptom Action

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PRINTER TROUBLESHOOTING

This section helps identify printer conditions and problems that can often be solved by the user. If you are unable to correct the problem contact Panduit Technical Support at 866-871-4571or Panduit Customer Service at 800-777- 3300.

SYMPTOM

ACTION

POWER

Printer does not	• To turn printer ON, press the power button.
power up properly,	• Make sure that 6 AA alkaline batteries are loaded in
and LCD does not		the printer. If problem persists, replace batteries.
come on.	• Plug in AC Adapter.
PRINTING
Not printing.	•	Make sure printer:
		1.	Is turned ON
		2.	Has label cassette loaded properly.
		3.	Label media is fed beneath guide arm on
			cassette.
		4.	Print head latch is locked.
		5.	Has text or tools on the screen to print.

Tools Too Big!	• The items on the home screen are too large for the
		printable area. You can:
		• Reduce the text size on the home screen
		• Reduce the symbol size
		• Reduce the bar code size
		•	Rotate the label
		• Use a larger label
Media is not	• Print head latch is not locked.
advancing properly	•	End of label roll reached. Replace label cassette.
in the printer.	•	Label jam in printer. Label is caught in print
		mechanism. To clear jam:
		1.	Turn printer power OFF.
		2.	Unlock the print head latch.
		3.	Open cassette door.
		4.	Detach any printed labels with cutter.
		5.	Remove label cassette from printer.
		6.	Carefully remove any labels caught in the printer.
		7.	Reinstall label cassette.
		8.	Replace cassette door.
		9.	Lock print head latch.

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Contents Cougar LS9 Getting Started Working with the Cougar LS9Section Getting Started Safe Operation Practices Introduction & Safe OperationDo Not Substitute Parts Or Modify Equipment Additional Reference Materials General Description Cougar LS9 Hand-Held Thermal Transfer PrinterP1 Label Cassette System Carrying Case Print TechnologySmart Label Cassette Label CutterPrint Head Latch Keyboard FunctionsLoading the Batteries Loading a Label CassetteKeyboard Functions Feed Basic Keyboard FunctionsSection Working with Tool Icons Using the Cougar LS9Home Screen Tools MenuDeleting Text Creating TextCreating Text Inserting TextPrint Offsets Text StyleText Rotation Text JustificationIncrement Creating SerializationsSerialization Tool Creating a SerializationMore Serialization Parameters A01 A01 A02 A02 A03 A03A01 A02 A03 Editing a Serialization Advanced Serialization OptionsEditing a Symbol Creating SymbolsSymbol Tool Creating a SymbolCreating Symbols Editing a Bar Code Creating BAR CodesBar Code Tool Creating a Bar CodeSerialized Bar Codes Bar Code SettingsA01 Creating LinesLines A01 A02A01 A02 A03 A04 A05 A06 Creating Lines Creating Frames FramesCreating a Frame Using Pages Using the Page FunctionFunction Special Functions Using Special FunctionsSetup Menu Setting UP the Cougar LS9 Using File ManagerLabel Modes Mode Description ApplicationsSave Labeling Exercises Exercise1234 Labeling Exercises …Using Cut/Pause Function Create terminal block labels …Or by using the Length function A01 A02 A03 A04 Cleaning the Print head and Drive Roller Printer Cleaning InstructionsCleaning the Cutter Blade Symptom Action Printer TroubleshootingCutter Frequently Asked Questions If the cutter blade breaks for any reason, it should be Warranty Information General Specifications