PRINTER TROUBLESHOOTING
| SYMPTOM |
| ACTION |
| Printed image is full, | • | Print head heat setting is too high. Reduce heat |
| but grayish or |
| setting. The heat setting is accessible in the Setup |
| “translucent”. |
| menu. Press the SETUP key, scroll down to heat |
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| and Press ENTER. Reduce the heat setting with the |
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| down arrow. |
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| Voids in printed | • Print head elements or “dots” are dirty or obstructed. | |
| image: areas where |
| Clean print head with |
| there is no print. |
| isopropyl alcohol. |
| CUTTER |
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| Cutter does not work | • Make sure that cutter blade and print head are free | |
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| of debris or adhesive |
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| cleaning instructions for more information. |
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| DISPLAY |
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| Characters on | • | Adjust the contrast of the display screen. Press the |
| display screen are |
| SETUP key, scroll down to contrast, and press |
| too light or too dark |
| ENTER. Adjust the contrast with the up or down |
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| arrows. Increase the number to darken the contrast |
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| or reduce the number to lighten the contrast. |
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