Panduit TDP46H, TDP43H, TDP42H manual Using the RS232C Serial Interface

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Section 5: Troubleshooting

6.When you send the print job to the printer and it does not respond, and there is no error message on the PC:

a.Check your data stream for some of the basics. Is your job framed as follows? <ESC>A—DATA—<ESC>Z

b.Verify that you’ve included all required parameters in the data stream.

c.Verify the following:

You have not typed a “0” (zero) for an “O” (letter) or vice-versa. You have not missed any <ESC> characters where they’re needed. Make sure all printer command codes are capital letters.

7.If you’ve checked all of the above and the printer still isn’t printing, you may want to try a Buffer Hex Dump to determine what (if anything) the printer is receiving from your computer. See Printing Hex Dump Labels in Section 3. Configuration.

The Parallel port is now listening for incoming data. Send your print job. The printer will now print (only once)

aHexadecimal (Hex) Dump of everything it received from the host computer. Each 2-digit hexadecimal character represents a character the printer received. It may be tedious, but now you can analyze and troubleshoot the data stream.

8.While checking the Hex Dump printout, if you notice 0DH0AH (Carriage Return and Line Feed) characters throughout. The command string should be continuous and no CR or LF characters are allowed between the Start Command (<ESC>A) and the Stop Command (<ESC>Z). If you are using BASIC, it may be adding these characters automatically as the line wraps. Adding a “width” statement to your program can help to suppress these extra 0DH0AH characters by expanding the line length up to 255 characters.

If you’re not programming in BASIC, check to see if you have an equivalent statement in the language you’re using to suppress extra carriage returns and line feeds from your data being sent out to the printer. We want the data stream to be one complete line going to the printer.

Using the RS232C Serial Interface

1.Is the RS232C Serial cable connected securely to your serial port on the PC (DB-25S or DB9S Male) and to the RS232C connector on the printer?

WARNING: Never connect or disconnect interface cables (or use a switch box) with power applied to either the printer or the host. This may cause damage to the interface circuitry and is not covered by warranty.

2.Is the cable defective? At the very least, you should be using a “Null Modem Cable,” which crosses pins in a specific manner. This should enable your printer to print. But we recommend that you eventually use a cable built to specifications as described in Section 6: Interface Specifications.

3.Is the RS232 Interface Module installed in the printer? The TDP4*H printers require the new Hi Speed Serial Interface (PN WCL40451) to take advantage of the faster data transmission speeds. The older Serial Interface Modules will work, but at a reduced capability.

4.Check for obvious errors in the data stream. Is the data properly framed with the <ESC>A and <ESC>Z commands?

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GMTDPH-MAN

PANDUIT TDP4*H

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Contents TDP42H, TDP43H, TDP46H Panduit Corp Cleaning and Maintenance InstallationConfiguration TroubleshootingInterface Specifications Optional AccessoriesC T I O N Pr i n t e r O v e r v i e w Introduction General Printer Specifications Specification TDP42H TDP43H TDP46H PrintSpecification Specification TDP42H TDP43H TDP46H Matrix Fonts Character FontsSymbologies Bar CodesPower PhysicalAccessories and Options GMTDPH-MAN Panduit TDP4*H C T I O N Installation Introduction Unpacking and Parts Identification Setting Up the Printer GMTDPH-MAN Panduit TDP4*H Loading Labels and Tags GMTDPH-MAN Panduit TDP4*H Panduit TDP4*H GMTDPH-MAN Loading the Ribbon Panduit TDP4*H GMTDPH-MAN Operator Panel LCD Display PanelOn Line Rear Panel EXTSensors Label Indexing SensorGMTDPH-MAN Panduit TDP4*H Setting DIP Switch PanelsRS232 TRANSMIT/RECEIVE Setting Setting DSW1Printer SET UP DSW2 OFFDSW2-2 Setting DSW3 Off Cutter Not UsedDSW3 OFF DSW3-6 DSW3-7 Software Default Settings Default SettingsSwitch Selections Default CompletedBackfeed Offset Potentiometer AdjustmentsPitch Display PrintInitializing Online QTY000000 LCD Panel Printer ConfigurationNormal Mode Print Speed OfflinePrint Darkness Pitch Offset +00mm Initializing Advanced Mode Zero Slash YES no Auto Online Advanced ModeCancel Print JOB YES no Completed Print Offset SET Calendar YES noCalendar Ignore CR/LF YES noCopy Start YES no Card ModeCharacter Pitch Prop Fixed Advanced Mode Panduit TDP4*H CARD-MEMORY Copy Copying CARD-MEMORY Copy Copying Service Mode Initializing Advanced Mode Service Mode GAPX.XXV INPUTX.XVGAPX.XXV INPUTX.XV EYEX.XXV INPUTX.XV Auto Online Feed YES no Feed on Error Reprint W/FEED YES no FORWARD/BACKFEED Distance Default EXT PIN 9 Select MODE1 MODE2 Euro CodeACK Signal Initializing Counters ModeTest Print Mode Test Print Size 10 CM Press Feed KEY to Stop Printing Default Setting ModeInitializing Default Setting YES no Download User Defined Protocol Codes Default Setting CompletedClear NON-STANDARD Protocol Initializing User Download Press the Line KEYInitializing Online HEX Dump ModeUser Download Waiting Adjusting the Print Quality Print DarknessCleaning the Print Head, Platen and Rollers Print SpeedCleaning the Label Edge Sensors Cleaning the Platen and RollersReplacing the Print Head Do not remove the two outside screws painted red Cleaning and Maintenance C T I O N Tr o u b l e s h o o t i n g Introduction Initial ChecklistUsing the IEEE1284 Parallel Interface Using the RS232C Serial Interface Printer does not Come UP Ready Using the Universal Serial Bus USB InterfaceUsing the Lan Ethernet Interface Intermittent Problems Checking the Network Connection and CablingLED LCD Message Audible Beep Error Condition Possible Causes GMTDPH-MAN Panduit TDP4*H C T I O N T e r f a c e Specification s Introduction Interface TypesMulti JOB Buffer Receive BufferSingle JOB Buffer IEEE1284 Parallel Interface IEEE1284 Parallel Interface Pin Assignments Electrical SpecificationsPIN Signal Direction Data StreamsGeneral Specifications RS232 Serial InterfacePIN Assignments RS232C Interface SignalsSignal Definition PINON/X-OFF Flow Control Cable RequirementsREADY/BUSY Flow Control Bi-Directional Communications Universal Serial Bus USB InterfaceLocal Area Network LAN Optional Interface Enquire ENQ Cancel canENQUIRE/ACK/NAK Print JOBPrint Stop DLE Print Start DC1C T I O N T i o n a l Ac c e s s o r i e s Introduction InstallationError Handling Pcmcia Memory CardsError Description Indication Remedy Plug-In Interface ModulesGeneral Operation Operator SetupCutter Label Dispense Option Label Rewinder Removing and Unwinding the RollReal Time Clock

TDP46H, TDP43H, TDP42H specifications

Panduit is a well-respected name in the field of network and cabling solutions, and their TDP series of identification printers, specifically the TDP42H, TDP43H, and TDP46H, showcase advanced technologies that cater to the diverse needs of modern enterprises.

The TDP42H is known for its high-resolution printing capability and versatility, allowing users to print labels in various formats and sizes. This printer employs thermal transfer technology, ensuring that the print quality remains sharp and durable over time. It features a user-friendly interface that allows for quick and easy setup, making it accessible for both seasoned professionals and newcomers alike. One of the standout features of the TDP42H is its ability to produce both indoor and outdoor labels, thanks to its weather-resistant materials, which are ideal for challenging environments.

The TDP43H builds on the strengths of the TDP42H by offering enhanced connectivity options. It supports wireless printing and is compatible with various mobile devices, allowing for seamless operation in a range of settings. Additionally, it has a larger printing area, which allows for more extensive information on each label. This makes it suitable for more complex identification tasks in industrial settings. The TDP43H also incorporates advanced software capabilities, enabling users to design custom labels that meet the specific needs of their projects.

On the other hand, the TDP46H is built for high-volume printing tasks. It boasts a faster printing speed and a higher print resolution compared to its counterparts. This printer is ideal for environments where efficiency and productivity are paramount. The TDP46H features a robust design that can withstand the rigors of frequent use, ensuring reliability in demanding situations. Furthermore, it integrates with various Panduit software applications, enabling effortless label design and printing.

Overall, the Panduit TDP series printers, including the TDP42H, TDP43H, and TDP46H, are engineered for adaptability, real-time printing efficiency, and high-quality output. Their combination of advanced technologies and robust design makes them essential tools for businesses seeking to enhance their labeling capabilities. Whether it’s for warehouses, data centers, or office environments, these printers offer innovative solutions tailored to the numerous challenges faced in the world of identification and labeling.
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