Panduit TDP43H Using the Universal Serial Bus USB Interface, Using the Lan Ethernet Interface

Page 63

Section 5: Troubleshooting

4.Check for obvious errors in the data stream. Is the data properly framed with the <ESC>A and <ESC>Z commands?

5.If after sending your job to the printer, it only “beeps” and displays an error message on the LCD display, you may have a configuration problem. There may be some inconsistencies with the Baud Rate, Parity, Data Bits, or Stop Bits in relation to your host computer. If you are confused as to what the printer’s current RS232 settings are, print a Configuration Test label (see Section3. Configuration). It will list all of the current printer configuration settings.

6.If you still are unable to get printer output, try the Hex Dump as described in Step 5 under the Parallel Interface troubleshooting. In this case, the printer monitors the RS232C interface for incoming data.

7.From the Hex Dump, if you are seeing extra 0DH0AH (CR and LF) characters, and are using BASIC, contact PANDUIT ® Technical Support.

Using the Universal Serial Bus (USB) Interface

If nothing prints when doing a test print you will need to verify that the device drivers have been successfully installed by doing the following:

1.Click on Start, then Settings and then Control Panel.

2.Within the new Window you should have an icon listed as System. Double click on this.

3.Click on the Device Manager tab.

4.Make sure that the View Device by type is checked. Scroll down until you get to SATO-USB device.

5.Verify that it does not have any errors next to it. If it shows an error, remove the device and than reinstall it.

6.Reboot the PC and the Printer.

7.Consult the Windows Troubleshooting guide or contact technical support for further assistance.

Using the Lan Ethernet Interface

PRINTER DOES NOT COME UP READY

If you cannot print to the print server after you install it, check the following:

1.Make sure that the printer is powered on, that all cables are securely plugged in, and that the printer is on-line.

2.If possible, connect a terminal to the serial port. If you see the boot prompt, the print server firmware has not been loaded properly. If reloading does not fix the problem, try setting switch 1 to ON (factory defaults) and powering the print server off and then on again; if the problem persists, the product may be defective.

INSTALLATION PROBLEMS (PRINTER COMES UP READY BUT YOU CANNOT PRINT)

If the printer starts up OK but you cannot print, the problem could be one of the following:

•There is a problem with the interface between the print server and the printer •There is a problem with the network connection or cabling.

PANDUIT TDP4*H

GMTDPH-MAN

Page 5-3

Page 62 Page 64
Image 63
Page 62 Page 64
Contents TDP42H, TDP43H, TDP46H Panduit Corp Troubleshooting InstallationConfiguration Cleaning and MaintenanceOptional Accessories Interface SpecificationsC T I O N Pr i n t e r O v e r v i e w Introduction Specification TDP42H TDP43H TDP46H Print General Printer SpecificationsSpecification Character Fonts Specification TDP42H TDP43H TDP46H Matrix FontsBar Codes SymbologiesPhysical PowerAccessories and Options GMTDPH-MAN Panduit TDP4*H C T I O N Installation Introduction Unpacking and Parts Identification Setting Up the Printer GMTDPH-MAN Panduit TDP4*H Loading Labels and Tags GMTDPH-MAN Panduit TDP4*H Panduit TDP4*H GMTDPH-MAN Loading the Ribbon Panduit TDP4*H GMTDPH-MAN LCD Display Panel Operator PanelOn Line EXT Rear PanelLabel Indexing Sensor SensorsGMTDPH-MAN Panduit TDP4*H Setting DSW1 DIP Switch PanelsRS232 TRANSMIT/RECEIVE Setting SettingDSW2 OFF Printer SET UPDSW2-2 Off Cutter Not Used Setting DSW3DSW3 OFF DSW3-6 DSW3-7 Default Completed Default SettingsSwitch Selections Software Default SettingsPotentiometer Adjustments PitchBackfeed Offset Print DisplayLCD Panel Printer Configuration Normal ModeInitializing Online QTY000000 Offline Print DarknessPrint Speed Pitch Offset +00mm Advanced Mode Cancel Print JOB YES no CompletedInitializing Advanced Mode Zero Slash YES no Auto Online SET Calendar YES no Print OffsetIgnore CR/LF YES no CalendarCard Mode Character Pitch Prop Fixed Advanced ModeCopy Start YES no Panduit TDP4*H CARD-MEMORY Copy Copying CARD-MEMORY Copy Copying Initializing Advanced Mode Service Mode GAPX.XXV INPUTX.XV Service ModeGAPX.XXV INPUTX.XV EYEX.XXV INPUTX.XV Auto Online Feed YES no Feed on Error EXT PIN 9 Select MODE1 MODE2 Euro Code Reprint W/FEED YES no FORWARD/BACKFEED Distance DefaultACK Signal Counters Mode Test Print ModeInitializing Default Setting Mode Initializing Default Setting YES noTest Print Size 10 CM Press Feed KEY to Stop Printing Initializing User Download Press the Line KEY Default Setting CompletedClear NON-STANDARD Protocol Download User Defined Protocol CodesHEX Dump Mode User Download WaitingInitializing Online Print Darkness Adjusting the Print QualityPrint Speed Cleaning the Print Head, Platen and RollersCleaning the Platen and Rollers Cleaning the Label Edge SensorsReplacing the Print Head Do not remove the two outside screws painted red Cleaning and Maintenance Initial Checklist Using the IEEE1284 Parallel InterfaceC T I O N Tr o u b l e s h o o t i n g Introduction Using the RS232C Serial Interface Using the Universal Serial Bus USB Interface Using the Lan Ethernet InterfacePrinter does not Come UP Ready Checking the Network Connection and Cabling Intermittent ProblemsLED LCD Message Audible Beep Error Condition Possible Causes GMTDPH-MAN Panduit TDP4*H Interface Types C T I O N T e r f a c e Specification s IntroductionReceive Buffer Single JOB BufferMulti JOB Buffer IEEE1284 Parallel Interface Data Streams Electrical SpecificationsPIN Signal Direction IEEE1284 Parallel Interface Pin AssignmentsRS232 Serial Interface General SpecificationsPIN RS232C Interface SignalsSignal Definition PIN AssignmentsCable Requirements READY/BUSY Flow ControlON/X-OFF Flow Control Universal Serial Bus USB Interface Local Area Network LAN Optional InterfaceBi-Directional Communications Print JOB Cancel canENQUIRE/ACK/NAK Enquire ENQPrint Start DC1 Print Stop DLEPcmcia Memory Cards InstallationError Handling C T I O N T i o n a l Ac c e s s o r i e s IntroductionPlug-In Interface Modules Error Description Indication RemedyOperator Setup CutterGeneral Operation Label Dispense Option Removing and Unwinding the Roll Label RewinderReal Time Clock

TDP46H, TDP43H, TDP42H specifications

Panduit is a well-respected name in the field of network and cabling solutions, and their TDP series of identification printers, specifically the TDP42H, TDP43H, and TDP46H, showcase advanced technologies that cater to the diverse needs of modern enterprises.

The TDP42H is known for its high-resolution printing capability and versatility, allowing users to print labels in various formats and sizes. This printer employs thermal transfer technology, ensuring that the print quality remains sharp and durable over time. It features a user-friendly interface that allows for quick and easy setup, making it accessible for both seasoned professionals and newcomers alike. One of the standout features of the TDP42H is its ability to produce both indoor and outdoor labels, thanks to its weather-resistant materials, which are ideal for challenging environments.

The TDP43H builds on the strengths of the TDP42H by offering enhanced connectivity options. It supports wireless printing and is compatible with various mobile devices, allowing for seamless operation in a range of settings. Additionally, it has a larger printing area, which allows for more extensive information on each label. This makes it suitable for more complex identification tasks in industrial settings. The TDP43H also incorporates advanced software capabilities, enabling users to design custom labels that meet the specific needs of their projects.

On the other hand, the TDP46H is built for high-volume printing tasks. It boasts a faster printing speed and a higher print resolution compared to its counterparts. This printer is ideal for environments where efficiency and productivity are paramount. The TDP46H features a robust design that can withstand the rigors of frequent use, ensuring reliability in demanding situations. Furthermore, it integrates with various Panduit software applications, enabling effortless label design and printing.

Overall, the Panduit TDP series printers, including the TDP42H, TDP43H, and TDP46H, are engineered for adaptability, real-time printing efficiency, and high-quality output. Their combination of advanced technologies and robust design makes them essential tools for businesses seeking to enhance their labeling capabilities. Whether it’s for warehouses, data centers, or office environments, these printers offer innovative solutions tailored to the numerous challenges faced in the world of identification and labeling.
Top Page Image Contents