Grace GDI-IRA500 manual Troubleshooting

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Troubleshooting

Please read the User’s Guide carefully to ensure proper use of your system and to enjoy your SOLO’s basic and advanced features.

Please keep this User’s Guide for future reference. If you experience any trouble with your wireless internet radio SOLO, then you may find it useful to visit the help section on our webpage: http://grace.reciva.com/ , or http://www.reciva.com

If you have trouble connecting SOLO to your wireless network, these steps may help to resolve the problem:

1.Confirm a WiFi connected PC can access and browse the internet (web) using the same network.

2.Check that a DHCP server is available, or that you have configured a static IP address on SOLO. You can configure a static IP address on SOLO using the menu item ‘Setting - Network Config - Edit Config’, and then select ‘No’ for ‘Auto (DHCP)’.

3.Check that your network’s firewall is not blocking any outgoing ports. As a minimum, SOLO needs access to UDP and TCP ports 80, 554, 1755, 5000, 6000 and 7070.

4.Check your access point does not restrict connections to particular MAC addresses. You can view SOLO’s MAC address using the menu item ‘Setting - Network Config - View Config - MAC address’.

5.If you have an encrypted network, check that you have entered the correct key or pass phrase into SOLO. Remember that text-format keys are case sensitive. If, when attempting to connect to an encrypted network, your radio displays: ‘Wireless error’ followed by a 5-digit number, then please ensure that you enter the correct pass phrase for the network. If the problem persists, then you may need to consult your network configuration.

If your radio can connect to the network successfully, but is unable to play particular stations, it may be due to one of the following causes:

1.The station is not broadcasting at this time of the day (remember location may be different time zone)

2.The station has reached the maximum allowed number of simultaneous listeners.

3.The station is not broadcasting anymore.

4.The wireless link on SOLO is out of date.

5.The internet connection between the server (often located in a different country) and you is slow.

Try using a PC to play back the stream via the broadcaster’s web site. If you can play back the station with a PC, use the form at http://grace.reciva.com/ , or contact us at http://www.gracesupport.com/ to notify us so that we can change the station data that may be accessed by your SOLO at a future date.

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Contents Solo Quickstart Guide 1st time set up What you need before you can use your Internet RadioPage Fast Play of Radio Stations User’s Guide Table of Contents License Information and Warranty Important Safety Instructions and Warnings Please read before installationPage Advisory Contents Radio and remote control functions and control Page Steps for Connecting Your Radio to Your Wireless Network Getting Started Power up the radio 1st time set upBack Panel connections Grace Digital RadioScan for a wireless network connection Connect to the wireless network Connecting to NetworkNetwork OK Enter WEP key Enter WPA keyEND Choosing a radio station to listen to Main MenuLocation Internet Radio Personal Radio Podcasts My StuffGenre SearchChoosing a Pandora radio station LivePersonal Radio Stations Create StationsChanging the volume Storing a radio station in a presetPreset on Radio Storing a preset on the Remote ControlPlaying a preset radio station Requesting a station that is currently unavailableStations which allow you to choose what you listen to LiveSetting the clock Media Player Alarm Clock SettingsRegister Clock Setup Sleep Timer Set Time/Date Set AlarmSetting the alarm Pacific Central EasternStations Alarm Clock Media Player Disable allSet Alarm 1506 Off 1200 AM158 Setting the sleep timerAlarm Set 0745 Registering your radio / creating an account Registering your radio / creating an accountConfiguring ‘My Streams’ Configuring ‘My Profile’Configuring ‘My Stations’ Configuring ‘My Podcast’ Configuring My Pandora’Accessing Pandora Feedback Menu Select ‘My Pandora’ Select ‘Stations’ SearchMedia Player Quickstart Guide Apple OSX Locate the shared audio files using the radio Arranging Queuing Up tracks for playback later Listening to a single shared trackListening to a complete shared album Arranging Queuing Up albums for playback later Controlling playbackPlaying tracks in the list queue repeatedly Removing tracks from the list queuePlaying tracks in random order Page Page Locating and playing media files using the radio and UPnP Arranging queuing up UPnP tracks for playback later Removing track from the list queue Choosing desired option from the Configure menu Playing tracks in the list queue repeatedlyNetwork Config Upgrade FirmwareFactory Reset Clock SetupWi-Fi Strength BacklightUPnP Other Cool StuffTroubleshooting Specifications License Information and WarrantyWarranty Warranty does not coverCustomer Service and Support AppendixPage Page Play Music On The Internet Radio Grace Digital Inc. San Diego, CA
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