Samsung HT-E6500W Symptom Check/Remedy, Are you using a disc that does not contain menus?, Heard

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Appendix

Symptom

Check/Remedy

The menu screen does not

• Are you using a disc that does not contain menus?

appear even when the menu

 

function is selected.

 

The aspect ratio cannot be

• You can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box mode, or

4:3 Pan-Scan mode, but 4:3 Blu-ray/DVD discs are played in 4:3 ratio only. Refer to the

changed.

Blu-ray Disc jacket and then select the appropriate function.

The product is not working. • Press and hold the remote control's 5 button for 5 seconds in STANDBY mode.

(Example: The power goes

- Using the RESET function will erase all stored settings.

out or a strange noise is

Do not use this unless necessary.

heard.)

 

• The Product is not working

 

normally.

 

You have forgotten the rating

• With no disc in the product, press and hold the product's 5 button for longer than 5

level password.

seconds. INIT appears on the display and all settings will return to the default values.

 

Then, press the POWER button.

 

- Using the RESET function will erase all stored settings.

 

Do not use this unless necessary.

Can't receive radio

• Is the antenna connected properly?

broadcasts.

• If the antenna's input signal is weak, install an external FM antenna in an area with

 

good reception.

While listening to TV audio

• If the OPEN/CLOSE ^ button is pressed while listening to TV audio using the D. IN or

through the Product, no

AUX functions, the Blu-ray/DVD disc functions are turned on and the TV audio is muted.

sound is heard.

 

"Not Available" appears on

• The features or action cannot be completed at this time because:

screen.

1. The Blu-ray/DVD disc's software restricts it.

 

2. The Blu-ray/DVD disc's software doesn’t support the feature (e.g., angles)

 

3. The feature is not available at the moment.

 

4. You’ve requested a title or chapter number or search time that is out of range.

If the HDMI output is set to a

• Press and hold the 5 button on front panel for more than 5 seconds with no disc in

resolution your TV cannot

the product. All settings will revert to the factory settings.

support (for example, 1080p),

 

you may not see a picture on

 

your TV.

 

No HDMI output.

• Check the connection between the TV and the HDMI jack of the product.

 

• Check if your TV supports 480p/720p/1080i/1080p HDMI input resolution.

Abnormal HDMI output

• If random noise appears on the screen, it means that TV does not support HDCP (High-

screen.

bandwidth Digital Content Protection).

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Contents 1CH Blu-ray Please register your product atSafety Information FCC Note for U.S.ADisc Storage & Management PrecautionsImportant Safety Instructions Handling CautionsCopyright Using the 3D FunctionThis product does not convert 2D content into 3D License Contents Disk and Format Compatibility Disc types and contents your product can playGetting Started Disc types your product cannot playSupported Formats Region CodeLogos of Discs the product can play Music File SupportMpeg Video File SupportAAC Advanced Video Codec High Definition MPEG4 SP, ASPAccessories Check for the supplied accessories below For Power cordFront Panel Rear PanelRemote Control Tour of the Remote ControlIf the TV turns off, the setting is complete Installing batteries in the Remote ControlSetting up the Remote Control Remote control will work with Samsung TVs by defaultPosition of the product Connecting the SpeakersConnections Selecting the Listening PositionWireless receiver module Connecting The SpeakersTX card enables communication between the product Speaker ComponentsThis product should be connected with the SWA-5000 only Center Speaker SubwooferFront Speaker R Using a USB Cable Connecting the FM AntennaConnecting to an iPod/iPhone Using a DockCable not supplied Connecting to a TVSelect either Method 1 or Method White Connecting to External DevicesRed External DevicesWEP OPEN/SHARED, WPA-PSK TKIP/AES, WPA2-PSK TKIP/AES Connecting to a Network RouterWired Network Access steps may differ depending on the menu you selected SettingsInitial Settings Procedure Enter numbers by pressing the number buttons on your remote Pan-ScanHome Screen Enter / Direction Button Accessing the Settings ScreenButtons on the Remote Control Used for the Settings Menu An itemSettings Menu Functions DisplayAudio Network System HDMI-CECSupport Wired Network Configuring Your Network ConnectionAuto Sound Calibration Mode Auto Sound CalibrationGetting the Network Settings Values Wireless NetworkWired Manual WpspbcWireless General Manual Wi-Fi Direct Wi-Fi DirectTo Set the Soft AP Security Key AllShare SettingsSoft AP By USB Upgrading SoftwareOnline Click Support on the top rightBy downloaded Standby Mode UpgradeBy Disc AllShare Play Screen Using the AllShare Play ScreenMedia Play Playing My List ItemsPlaying Files on a USB Storage Device or iPod/iPhone IPod/iPhone Models You Can Use With This ProductPlaying Commercial Audio Discs Function ScreenOptions on the Function Screen Playing Commercial Video DiscsTo Download the AllShare Software Playing a Disc with User Recorded ContentUsing the AllShare Network Function Smart Phone Disc Menu Buttons on the Remote Control used for Video PlaybackControlling Video Playback Title MenuMenu that appears only when a file is playing Using the Tools MenuMenu that appears only when a BD/DVD Disc is playing BonusviewRepeating Tracks on an Audio CD Buttons on the Remote Control used for Music PlaybackControlling Music Playback Shuffling Tracks on an Audio CDRipping Controlling Photo PlaybackUsing the Tools Menu when a File Is Highlighted Want to upload Login / OutSend Then press the E buttonPresetting Stations Using Buttons on the Remote ControlSetting Mono/Stereo Using the Special Effects Remote Control ButtonsMatrix Select to hear multi channel surround sound Dolby Pro LogicMovie Adds realism to a movie soundtrack Smart Hub at a Glance Network ServicesUsing Smart Hub On the Download Center page, click the Manuals tabUsing the Web Browser Web Browser at a GlanceUsing Disc to Digital BD-LIVERegistering a DVD Movie in Disc to Digital Playing a Registered Disc to Digital MovieBD Wise Samsung Products only AppendixAdditional Information Settings Hdmi audioAllShare Play Playing back a USB Storage DeviceBD/DVD  D. in  AUX  R. Ipod  HDMI1  HDMI2  FM Function mode switches as followsIpod Resolution according to the output mode Bitstream Re-encoded Digital Output SelectionPCM Hdmi supported AV receiverTroubleshooting Using the Reset function will erase all stored settings Symptom Check/RemedyAre you using a disc that does not contain menus? Level passwordRepairs Specifications Frequency range 140Hz~20kHz WeightsH x D Center 14.17 x 2.93 x 2.69 inchesRovi Flow-Down License Terms Terms of Use Limited Warranty to Original Purchaser Questions or COMMENTS? AH68-02463A-01