SUPER MICRO Computer X6DHi-G2, X6DH3-G2 user manual Technical Support Procedures, Memory Errors

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X6DH3-G2/X6DHi-G2 User's Manual

NOTE

If you are a system integrator, VAR or OEM, a POST diagnostics card is recommended. For I/O port 80h codes, refer to App. B.

Memory Errors

1.Make sure the DIMM modules are properly and fully installed.

2.Determine if different speeds of DIMMs have been installed on the motherboard and verify that the BIOS setup is confi gured for the fastest speed of RAM used. It is recommended to use the same RAM speed for all DIMMs in the system.

3.Make sure you are using the correct type of Registered ECC DDR 2 400 (PC3200) SDRAM (*Please refer to Page 2-5 for the instruction on DDR 2 400 DIMM population and installation.)

4.Check for bad DIMM modules or slots by swapping a single module between two slots and noting the results.

5.Make sure that all memory modules are fully seated in their slots. As an inter- leaved memory scheme is used, you must install two modules of the same speed and same type at a time, beginning with Bank 1, then Bank 2, and so on (see Section 2-3).

6.Check the position of the 115V/230V switch on the power supply.

Losing the System’s Setup Configuration

1.Make sure that you are using a high quality power supply. A poor quality power supply may cause the system to lose the CMOS setup information. Refer to Section 1-6 for details on recommended power supplies.

2.The battery on your motherboard may be old. Check to verify that it still supplies ~3VDC. If it does not, replace it with a new one.

3.If the above steps do not fi x the Setup Confi guration problem, contact your vendor for repairs.

3-2 Technical Support Procedures

Before contacting Technical Support, please take the following steps. Also, note that as a motherboard manufacturer, Super Micro does not sell directly to end-us- ers, so it is best to fi rst check with your distributor or reseller for troubleshooting services. They should know of any possible problem(s) with the specifi c system confi guration that was sold to you.

1.Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked Ques- tion' (FAQ) sections in this chapter or see the FAQs on our web site (http://www. supermicro.com/support/faqs/) before contacting Technical Support.

3-2

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Contents Super Reproductive harm About This Manual Manual Organization Conventions Used in the ManualTable of Contents Troubleshooting SMBBios AppendicesChecklist OverviewEurope Contacting Super MicroHeadquarters Asia-PacificX6DH3-G2/X6DHi-G2 Image Super Jumper Description Default Setting Connector DescriptionQuick Reference X6DH3-G2/X6DHi-G2 Motherboard Features Onboard I/O Acpi FeaturesDimensions OtherBlock Diagram of the E7520 Chipset 6300ESB System Features 6300ESB ICH System FeaturesChipset Overview Special Features PC Health MonitoringMain Switch Override Mechanism Acpi FeaturesSlow Blinking LED for Suspend-State Indicator CPU Overheat LED and Fan Fail ControlExternal Modem Ring-On Power SupplySuper I/O Wake-On-LAN WOLIntroduction Page Precautions Static-Sensitive DevicesUnpacking Xeon Processor and Heatsink Installation CPU InstallationCEK Heatsink Installation To Un-install the Heatsink PGA604 Socket Empty and with Processor Installed Mounting the Motherboard in the ChassisInstalling DIMMs Dimm Installation See -2 onMemory Support I/OPorts/Control Panel Connectors Release TabJF1 Header Pins Front Control PanelPin and 8-pin Power Connectors Connecting CablesATX Power Connector Pin12V CPU PWR Pin ATX PWR Pin 12V PWRNMI Button Power LEDPower LED Pin Definitions JF1 NMI Button Pin Definitions JF1NIC1/NIC2 LED Indicators HDD LEDPower Fail LED Overheat/FanFail LEDReset Button Pin Definitions JF1 Reset ButtonPower Button Power Button Pin Definitions JF1Chassis Intrusion Pin Definitions JL1 Chassis IntrusionSerial Ports Serial Port Pin DefinitionsUSB 0/1 Universal Serial Bus USBUniversal Serial Bus Pin Definitions FP USB 2/3KB/Mouse Glan Giga-bit Ethernet PortsATX PS/2 Keyboard PS/2 Mouse Ports PS/2 Keyboard Mouse Port Pin DefinitionsPower LED/Speaker Fan HeadersWake-On-Ring Pin Definitions Wake-On-RingWake-On-LAN Wake-On-LAN Pin DefinitionsPower SMB I2 C Connector SMB Header Pin DefinitionsAdaptec SAS SMB Power I2C Connector *For the X6DH3-G2 only SASACTOutput Pin DefinitionsSAS SMB PWR Pin Definitions Power Supply Failure LED Overheat LED JOHPWR Supply Fail LED Pin Definitions Glan Enable Jumper Settings Jumper SettingsGlan Enable/Disable Glan 1 Enable Glan 2 EnableCmos Clear Watch Dog EnableWatch Dog Jumper Settings JWD Watch Dog Clear CmosVGA Enable/Disable Alarm Reset JAR3rd PWR Supply PWR Fault Detect J3P SAS Controller Enable *For the X6DH3-G2 onlyPower Force On Enable Disable Power Force On Enable/Disable Jumper SettingsPWR Force-On Onboard Indicators Glan LEDsAdaptec SAS Activity LED Indicators For the X6DH3 SAS ActLEDConnector Parallel Printer PortParallel Port Floppy Connector FloppyIDE Connectors BalePage No Power Troubleshooting ProceduresBefore Power On No VideoTechnical Support Procedures Memory ErrorsLosing the System’s Setup Configuration Frequently Asked Questions Question How do I update my BIOS?Returning Merchandise for Service Question Whats on the CD that came with my motherboard?Starting the Setup Utility System BiosHow To Change the Configuration Data IntroductionRunning Setup Main Bios SetupʳPress the Delete key to enter Setup Main Bios Setup Menu Main Setup FeaturesSerial ATA RAID Enable Native Mode OperationSerial ATA Multi-Sector Transfer LBA Mode ControlType Bit I/OUltra DMA Mode Advanced SetupTransfer Mode System MemoryQuiet Boot Boot FeaturesQuick Boot Mode Acpi ModeCache Base 0-512K Memory Cache Cache System Bios AreaCache Video Bios Area Cache Base 512K-640KDiscrete Mtrr Allocation Default Primary Video AdapterPCI Parity Error Forwarding PCI ConfigurationLatency Timer Reset Configuration DataEnable Master ROM Scan OrderingClock Spectrum Feature Large Disk Access ModeForce Compliance Mode Delayed Transaction DiscardUSB Function Serr Signal ConditionEnabling Multi-Media Timer Legacy USB SupportProcessor Power Management Thermal Management 2 *Available when supported by the CPUCPU and the OS Onboard COM Device ConfigurationKBC Clock Input Base I/O AddressDMI Event Logging DMA ChannelFloppy Disk Controller Event Log ValidityBaud Rate Console RedirectionCOM Port Address Console TypeN12V P12V Hardware Monitor Logic CPU Temperature ThresholdVcore A/Vcore B P3V3 P5VsbSet Supervisor Password Supervisor Password IsUser Password Is SecuritySet User Password Fixed Disk Boot SectorPassword on Boot Cdrom Drive Boot+Removable Devices +Hard DriveExit Page Monitor type does not match Cmos Run Setup Keyboard errorKeyboard locked Unlock key switch System battery is dead Replace and run SetupReal time clock error System Cmos checksum bad Default configuration usedSystem timer error Check date and time settingsAllocation Error for device System cache error Cache disabledFail-Safe Timer NMI Failed Entering SetupDevice IRQ conflict PS/2 Mouse Boot Summary ScreenInvalid System Configuration Data Nnnn kB Extended RAM PassedSystem Bios shadowed Press F1 to resume, F2 to Setup, F3 for previousPress F2 to enter Setup Video Bios shadowedPage Recoverable Post Errors Terminal Post ErrorsPost Code Description Post Code Description Post Code Description Post Code Description Post Code Description Page ATA Operate Mode Introduction to the Intel 6300ESB I/O Controller HubCombined Mode Enhanced ModeAppendix C Software Installation Using the Adaptec RAID Configuration Utility ARC Using the Array Configuration Utility ACUAdaptec Embedded Serial ATA with HostRAID Controller Driver Managing Arrays Viewing Array Properties Deleting ArraysCreating Arrays To create an arrayAssigning Array Properties To assign properties to the new arrayRaid Level Create Via When Appropriate Page Adding a Bootable Array Deleting a Bootable ArrayInitializing Disk Drives To initialize drivesPage Page Rebuilding Arrays To Rebuild an arrayUsing the Adaptec RAID Configuration Utility ARC Using the Array Configuration Utility ACUManaging Arrays Viewing Array PropertiesDeleting Arrays Assigning Array Properties Adding a Bootable Array To initialize drives To Rebuild an arrayTo access the SAS utilities To Set Controller Configuration To Set Physical Configuration Using the Disk Utilities To Exit Adaptec RAID Configuration Utility SAS is for the X6DH3-G2 only Installing Other Software Programs and Drivers Supero Doctor Supero Doctor III Interface Display Screen-II Remote Control

X6DH3-G2, X6DHi-G2 specifications

Super Micro Computer is renowned for its innovation in the server and workstation market, and the X6DH3-G2 and X6DHi-G2 motherboards are prime examples of their commitment to performance, reliability, and advanced technology. These motherboards are designed to cater to the demands of enterprise-level applications, offering robust support for a variety of workloads.

The X6DH3-G2 and X6DHi-G2 motherboards are based on the Intel E7501 chipset, supporting the Intel Xeon processor family. This allows for significant computing power, making them ideal choices for data-centric applications in various fields, from scientific research to database management. One of the standout features of these motherboards is their dual-processor capability, enabling users to harness the power of two Xeon CPUs simultaneously for enhanced multitasking and performance.

In addition to dual-processor support, both motherboards offer up to 64 GB of DDR2 ECC memory. This ensures data integrity and system stability, which are crucial in enterprise environments. The presence of ECC (Error-Correcting Code) memory allows these motherboards to automatically detect and correct data corruption, significantly reducing the risk of system crashes and data loss.

Storage capabilities are another highlight of the X6DH3-G2 and X6DHi-G2 motherboards. They come equipped with multiple SATA and SCSI interfaces, ensuring compatibility with various storage solutions. This flexibility allows users to configure their storage according to their specific needs, whether it be for high-speed access or large-capacity requirements. RAID (Redundant Array of Independent Disks) support is also integrated, enabling users to implement data redundancy and improve performance.

Networking features are robust, with integrated gigabit Ethernet that ensures high-speed connections and efficient data transfer. This is essential for applications demanding low latency and high bandwidth.

The layout of the X6DH3-G2 and X6DHi-G2 motherboards is designed for optimal thermal management and airflow, enhancing system longevity and reliability. They also support a range of expansion slots, including PCI Express, which allows for the addition of graphics cards and other advanced peripherals.

Super Micro’s commitment to quality is evident in these motherboards, showcasing reliability and a wealth of features that make them suitable for demanding enterprise environments. With a focus on performance, scalability, and stability, the X6DH3-G2 and X6DHi-G2 motherboards are engineered to meet the evolving challenges faced by IT professionals and organizations today.
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