SUPER MICRO Computer Super PIIIDME Frequently Asked Questions, Question How do I update my BIOS?

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Chapter 3: Troubleshooting

site (http://www.supermicro.com/techsupport.htm) before contacting Technical Support.

2.BIOS upgrades can be downloaded from our web site at http://www.supermicro.com/techsupport/download.htm.

Note: Not all BIOS can be flashed depending on the modifica-

tions to the boot block code.

3.If you still cannot resolve the problem, include the following information when contacting Super Micro for technical support:

•Motherboard model and PCB revision number •BIOS release date/version

(this can be seen on the initial display when your system first boots up) •System configuration

An example of a Technical Support form is on our web site at http://www.supermicro.com/techsupport/contact_support.htm.

4.Distributors: For immediate assistance, please have your account number ready when placing a call to our technical support department. We can be reached by e-mail at support@supermicro.com or by fax at (408) 895- 2012.

3-3 Frequently Asked Questions

Question: What are the various types of memory that the PIIIDM6/ PIIIDM4/PIIIDM3/PIIIDME motherboard can support?

Answer: The PIIIDM6/PIIIDM4/PIIIDM3/PIIIDME has four DIMM slots that sup- port 168-pin, unbuffered 3.3V SDRAM. ECC memory is also supported. Note that while both PC133 and PC100 memory are supported, they will offer the same performance since the 840 chipset has a 100 MHz memory bus. Check the Memory ECC Mode in BIOS to enable the use of ECC. Modules must be installed in pairs (two slots at a time) because interleaved memory technology is used.

Question: How do I update my BIOS?

Answer: It is recommended that you do not upgrade your BIOS if you are experiencing no problems with your system. Updated BIOS files are located on our web site at http://www.supermicro.com. Please check our BIOS warning message and the info on how to update your BIOS on our web site. Also, check the current BIOS revision and make sure it is newer than

Troubleshooting

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Contents Super Page Manual Organization About This ManualPage Table of Contents Super PIIIDM6/PIIIDM4/PIIIDM3/PIIIDME User’s Manual Troubleshooting Super PIIIDM6/PIIIDM4/PIIIDM3/PIIIDME User’s Manual Overview ChecklistIntroduction Contacting Supermicro Super PIIIDM6 Super PIIIDM4 Super PIIIDM3 Super Piiidme Uper PIIIDM6 Connectors Description Jumpers Description Default SettingUper PIIIDM4 COM1COM2 Serial Port Connector p PIIIDM3 JA1 Piiidme COM1 Pentium III/II Bios 4MbM o r y ACPI/PC 98 FeaturesI p s e t Expansion SlotsOnboard I/O DimensionsOther CD UtilitiesMemory Controller Hub MCH Chipset OverviewController Hub ICH Firmware Hub FWHPC Health Monitoring Recovery from AC Power LossSuspend to RAM STR Alert on LAN 2 AOL2Environmental Temperature Control CPU Fan Auto-Off in Sleep ModeCPU Overheat LED and Control Hardware Bios Virus Protection ACPI/PC 98 FeaturesAuto-Switching Voltage Regulator for the CPU Core System Resource AlertBios Support for USB Keyboard Slow Blinking LED for Suspend-State IndicatorReal Time Clock Wake-Up Alarm Main Switch Override MechanismPower Supply External Modem Ring-OnWake-On-LAN WOL Super I/O Introduction Precautions Static-Sensitive DevicesUnpacking Processor Installation Heat SinkProcessor Universal Retention Mechanism URM Mounting the Motherboard in the ChassisInstalling DIMMs Dimm Installation See FigureSupport Port/Control Panel Connector Locations Top View of Dimm SlotPort Locations Definitions Front Control Panel Front Control Panel ConnectorsSecondary Power Connector Power LEDHard Drive LED Pwron ResetKeyboard Lock Chassis IntrusionOverheat LED OH Extra Universal Serial Bus Connection USB0Infrared Header SpeakerFan Headers Serial PortsATX PS/2 Keyboard PS/2 Mouse Ports InstallationUniversal Serial Bus USB CD HeadersPower Supply Fail Header Wake-On-RingExtra Chassis Intrusion Header Explanation Jumpers Jumper SettingsCmos Clear Front Side Bus SpeedScsi Termination Enable/ Disable not on Piiidme AC97 Enable/DisableOverheat Alarm Enable/ Disable not on Piiidme Host Bus ECCEnable/DisableOnboard LAN/NIC Power Supply Failure Alarm Enable/DisableOnboard LAN/NIC Parallel Port Connector Floppy ConnectorIDE Connectors Ultra Scsi Connector AGP Pro SlotAGP Pro Slot Signal Names Ultra160 Scsi ConnectorsDriver/Tool Installation Display Screen Installing Software DriversInstallation Before Power On Troubleshooting ProceduresNo Power No VideoTechnical Support Procedures Memory ErrorsLosing the System’s Setup Configuration Question How do I update my BIOS? Frequently Asked QuestionsQuestion Do I need the CD that came with your motherboard? Question How do I connect the ATA66 cable to my IDE devices? Shared IRQsReturning Merchandise for Service Configuration Data System BiosHow Data Is Configured IntroductionRunning Setup Bios FeaturesBoot Sector Virus Protection Disabled Date and Time Configuration Standard Cmos SetupType How to Configure Pri Master Pri Slave Sec Master Sec SlaveBoot Sector Virus Protection Advanced Cmos SetupQuick Boot Setting Description1st Boot Device 2nd Boot Device 3rd Boot Device Initial Display Mode Try Other Boot DevicesDisplay Mode at Add-On ROM Init Floppy Access ControlPassword Check Boot Up Num-LockBoot to OS/2 System Bios CacheableProcessor Serial Number Advanced Chipset SetupUSB Function USB KB/Mouse Legacy SupportSearch for MDA Resources PC/PCIB Select EnableAC97 Audio Controller Memory HolePower Management Video Power Down Mode Green PC Monitor Power StateHard Disk Power Down Mode Hard Disk Time Out MinutesAdvanced Resume Event Controls Advanced SMI Enable ControlsPCI/Plug and Play Setup PCI VGA Palette Snoop PCI Latency Timer PCI ClocksPCI IDE Busmaster Offboard PCI IDE CardDMA Channel Offboard PCI IDE Primary IRQ Offboard PCI IDE Secondary IRQPeripheral Setup Serial Port2 Duplex Mode Serial Port2 ModeParallel Port Mode Chassis Fan1 Chassis Fan2Auto-Detect Hard Disks Change User Password Change Supervisor PasswordAuto Configuration with Optimal Settings Change Language SettingAuto Configuration with Fail Safe Settings Save Settings and ExitExit Without Saving Super PIIIDM6/PIIIDM4/PIIIDM3/PIIIDME Manual Appendix a Bios Error Beep Codes & Messages Beeps Error message Description If it beeps Then Error Message Information Appendix a Bios Error Beep Codes OFF Board Parity Error Addr Check PointDescription Appendix B Amibios Post Diagnostic Error MessagesAppendix B Was Appendix B Check Point Description Appendix B Appendix B Amibios Post Diagnostic Error Messages Appendix B Check Point Description Appendix B

Super PIIIDME, Super PIIIDM4, Super PIIIDM3, Super PIIIDM6 specifications

Super Micro Computer, a prominent player in the server and high-performance computing industries, has introduced a range of motherboards known as the Super PIIIDM4, Super PIIIDME, Super PIIIDM6, and Super PIIIDM3. These motherboards are engineered to cater to various computing needs, from enterprise servers to personal workstations, reinforcing Super Micro's reputation for innovation and reliability.

The Super PIIIDM4 motherboard stands out for its support for Intel's latest multi-core processors. It features a robust chipset that enhances overall system stability and performance. With up to 128GB of DDR4 ECC (Error-Correcting Code) memory support, it ensures data integrity and reliability, making it ideal for critical applications that demand uninterrupted service. It also incorporates multiple PCI-E slots for expandability, allowing users to add high-speed networking cards or advanced graphics solutions.

The Super PIIIDME motherboard, designed for minimalist environments, offers a compact form factor without compromising performance. Equipped with multiple SATA III ports, it supports modern storage solutions, including SSDs, which significantly improve data access speeds. The board provides integrated graphics, catering well to general-purpose computing while maintaining low power consumption, a hallmark of Super Micro's design philosophy.

The Super PIIIDM6 motherboard is geared towards high-density server applications. It supports dual CPU configurations, enabling parallel processing for demanding tasks. Featuring enhanced thermal management technologies, including advanced heat sink designs and multiple fan headers, this motherboard ensures optimal cooling even under heavy loads. The Super PIIIDM6 also provides extensive I/O options, including high-speed USB ports, and onboard RAID support, enhancing data redundancy and performance.

Lastly, the Super PIIIDM3 serves as a versatile solution for educational and research institutions, featuring ample expansion options and networking capabilities. It supports legacy PCI slots for compatibility with older hardware, ensuring that institutions can leverage existing infrastructure while transitioning to newer technologies.

In summary, the Super Micro Super PIIIDM series represents a commitment to quality and performance across various applications. These motherboards are designed with the latest features and technologies, ensuring that users can achieve optimal performance and scalability in their computing tasks. Whether for enterprise servers, personal workstations, or educational setups, these motherboards offer a robust foundation for any computing environment.
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