SUPER MICRO Computer Super PIIIDM3, Super PIIIDME Technical Support Procedures, Memory Errors

Page 56

Troubleshooting

SUPER PIIIDM6/PIIIDM4/PIIIDM3/PIIIDME User's Manual

NOTE

If you are a system integrator, VAR or OEM, a POST diagnostics card is recommended. For I/O port 80h codes, refer to App. B.

Memory Errors

1.Make sure the DIMM modules are properly and fully installed. Inter- leaved memory requires that modules must be installed in pairs (two slots at a time).

2.Determine if different speeds of DIMMs have been installed and verify that the BIOS setup is configured for the fastest speed of RAM used. It is recommended to use the same RAM speed for all DIMMs in the system.

3.Make sure you are using PC133 or PC100 compliant, unbuffered SDRAM. EDO SDRAM is not supported.

4.Check for bad DIMM modules or slots by swapping a single module between both slots and noting the results.

5.Make sure all memory modules are fully seated in their slots.

6.Check the power supply voltage 115V/230V switch.

Losing the System’s Setup Configuration

1.Check the setting of jumper JBT1. Ensure that you are using a high quality power supply. A poor quality power supply may cause the system to lose the CMOS setup information. Refer to page 1-24 for details on recommended power supplies.

2.The battery on your motherboard may be old. Check to verify that it still supplies ~3VDC. If it does not, replace it with a new one.

3.If the above steps do not fix the Setup Configuration problem, contact your vendor for repairs.

3-2 Technical Support Procedures

Before contacting Technical Support, please take the following steps. Also, note that as a motherboard manufacturer, Super Micro does not sell directly to end-users, so it is best to first check with your distributor or reseller for troubleshooting services. They should know of any possible problem(s) with the specific system configuration that was sold to you.

1.Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked Question' (FAQ) sections in this chapter or see the FAQs on our web

3-2

Page 55 Page 57
Image 56
Page 55 Page 57
Contents Super Page About This Manual Manual OrganizationPage Table of Contents Super PIIIDM6/PIIIDM4/PIIIDM3/PIIIDME User’s Manual Troubleshooting Super PIIIDM6/PIIIDM4/PIIIDM3/PIIIDME User’s Manual Checklist OverviewIntroduction Contacting Supermicro Super PIIIDM6 Super PIIIDM4 Super PIIIDM3 Super Piiidme Uper PIIIDM6 Jumpers Description Default Setting Connectors DescriptionUper PIIIDM4 COM1COM2 Serial Port Connector p PIIIDM3 JA1 Piiidme COM1 Bios 4Mb Pentium III/IIACPI/PC 98 Features M o r yI p s e t Expansion SlotsDimensions Onboard I/OOther CD UtilitiesChipset Overview Memory Controller Hub MCHController Hub ICH Firmware Hub FWHRecovery from AC Power Loss PC Health MonitoringSuspend to RAM STR Alert on LAN 2 AOL2CPU Overheat LED and Control Environmental Temperature ControlCPU Fan Auto-Off in Sleep Mode ACPI/PC 98 Features Hardware Bios Virus ProtectionAuto-Switching Voltage Regulator for the CPU Core System Resource AlertSlow Blinking LED for Suspend-State Indicator Bios Support for USB KeyboardReal Time Clock Wake-Up Alarm Main Switch Override MechanismWake-On-LAN WOL Power SupplyExternal Modem Ring-On Super I/O Introduction Unpacking PrecautionsStatic-Sensitive Devices Processor Processor InstallationHeat Sink Mounting the Motherboard in the Chassis Universal Retention Mechanism URMSupport Installing DIMMsDimm Installation See Figure Port Locations Definitions Port/Control Panel Connector LocationsTop View of Dimm Slot Front Control Panel Connectors Front Control PanelHard Drive LED Secondary Power ConnectorPower LED Reset PwronChassis Intrusion Keyboard LockOverheat LED OH Extra Universal Serial Bus Connection USB0Speaker Infrared HeaderFan Headers Serial PortsInstallation ATX PS/2 Keyboard PS/2 Mouse PortsUniversal Serial Bus USB CD HeadersExtra Chassis Intrusion Header Power Supply Fail HeaderWake-On-Ring Jumper Settings Explanation JumpersCmos Clear Front Side Bus SpeedAC97 Enable/Disable Scsi Termination Enable/ Disable not on PiiidmeOverheat Alarm Enable/ Disable not on Piiidme Host Bus ECCOnboard LAN/NIC Enable/DisableOnboard LAN/NICPower Supply Failure Alarm Enable/Disable IDE Connectors Parallel Port ConnectorFloppy Connector AGP Pro Slot Ultra Scsi ConnectorAGP Pro Slot Ultra160 Scsi Connectors Signal NamesInstalling Software Drivers Driver/Tool Installation Display ScreenInstallation Troubleshooting Procedures Before Power OnNo Power No VideoLosing the System’s Setup Configuration Technical Support ProceduresMemory Errors Frequently Asked Questions Question How do I update my BIOS?Question Do I need the CD that came with your motherboard? Shared IRQs Question How do I connect the ATA66 cable to my IDE devices?Returning Merchandise for Service System Bios Configuration DataHow Data Is Configured IntroductionBios Features Running SetupBoot Sector Virus Protection Disabled Standard Cmos Setup Date and Time ConfigurationType How to Configure Pri Master Pri Slave Sec Master Sec SlaveAdvanced Cmos Setup Boot Sector Virus ProtectionQuick Boot Setting Description1st Boot Device 2nd Boot Device 3rd Boot Device Try Other Boot Devices Initial Display ModeDisplay Mode at Add-On ROM Init Floppy Access ControlBoot Up Num-Lock Password CheckBoot to OS/2 System Bios CacheableAdvanced Chipset Setup Processor Serial NumberUSB Function USB KB/Mouse Legacy SupportPC/PCIB Select Enable Search for MDA ResourcesAC97 Audio Controller Memory HolePower Management Green PC Monitor Power State Video Power Down ModeHard Disk Power Down Mode Hard Disk Time Out MinutesAdvanced SMI Enable Controls Advanced Resume Event ControlsPCI/Plug and Play Setup PCI Latency Timer PCI Clocks PCI VGA Palette SnoopPCI IDE Busmaster Offboard PCI IDE CardOffboard PCI IDE Primary IRQ Offboard PCI IDE Secondary IRQ DMA ChannelPeripheral Setup Serial Port2 Mode Serial Port2 Duplex ModeParallel Port Mode Chassis Fan1 Chassis Fan2Change User Password Change Supervisor Password Auto-Detect Hard DisksChange Language Setting Auto Configuration with Optimal SettingsAuto Configuration with Fail Safe Settings Save Settings and ExitExit Without Saving Super PIIIDM6/PIIIDM4/PIIIDM3/PIIIDME Manual Appendix a Bios Error Beep Codes & Messages Beeps Error message Description If it beeps Then Error Message Information Appendix a Bios Error Beep Codes OFF Board Parity Error Addr Appendix B Amibios Post Diagnostic Error Messages Check PointDescriptionAppendix B Was Appendix B Check Point Description Appendix B Appendix B Amibios Post Diagnostic Error Messages Appendix B Check Point Description Appendix B

Super PIIIDME, Super PIIIDM4, Super PIIIDM3, Super PIIIDM6 specifications

Super Micro Computer, a prominent player in the server and high-performance computing industries, has introduced a range of motherboards known as the Super PIIIDM4, Super PIIIDME, Super PIIIDM6, and Super PIIIDM3. These motherboards are engineered to cater to various computing needs, from enterprise servers to personal workstations, reinforcing Super Micro's reputation for innovation and reliability.

The Super PIIIDM4 motherboard stands out for its support for Intel's latest multi-core processors. It features a robust chipset that enhances overall system stability and performance. With up to 128GB of DDR4 ECC (Error-Correcting Code) memory support, it ensures data integrity and reliability, making it ideal for critical applications that demand uninterrupted service. It also incorporates multiple PCI-E slots for expandability, allowing users to add high-speed networking cards or advanced graphics solutions.

The Super PIIIDME motherboard, designed for minimalist environments, offers a compact form factor without compromising performance. Equipped with multiple SATA III ports, it supports modern storage solutions, including SSDs, which significantly improve data access speeds. The board provides integrated graphics, catering well to general-purpose computing while maintaining low power consumption, a hallmark of Super Micro's design philosophy.

The Super PIIIDM6 motherboard is geared towards high-density server applications. It supports dual CPU configurations, enabling parallel processing for demanding tasks. Featuring enhanced thermal management technologies, including advanced heat sink designs and multiple fan headers, this motherboard ensures optimal cooling even under heavy loads. The Super PIIIDM6 also provides extensive I/O options, including high-speed USB ports, and onboard RAID support, enhancing data redundancy and performance.

Lastly, the Super PIIIDM3 serves as a versatile solution for educational and research institutions, featuring ample expansion options and networking capabilities. It supports legacy PCI slots for compatibility with older hardware, ensuring that institutions can leverage existing infrastructure while transitioning to newer technologies.

In summary, the Super Micro Super PIIIDM series represents a commitment to quality and performance across various applications. These motherboards are designed with the latest features and technologies, ensuring that users can achieve optimal performance and scalability in their computing tasks. Whether for enterprise servers, personal workstations, or educational setups, these motherboards offer a robust foundation for any computing environment.
Top Page Image Contents