Bosch Appliances DS7447 15.0Troubleshooting Guide, 15.1Keypad Problems, Symptom, Probable Cause

15.0Troubleshooting Guide

15.1Keypad Problems

		Symptom			Probable Cause		Possible Solution
Entry Error:		Please Re-enter will		a)	Two or more keypads share the same	a)	Install keypad jumper properly in back of
display on keypad. A three beep error					address.		keypads.
tone will sound continuously.
				b)	The DS7430 or DS7433 is installed in	b)	Be sure the DS7430 or DS7433 is installed
					the wrong pins.		properly.
Keypad displays Not Programmed,				a)	The keypad not addressed properly.	a)	Install the keypad jumper properly in the back of
See Instal Guide, sounder is on and							the keypad.
the keypad does not operate.
				b) The keypad is not programmed		b)	Check keypad programming addresses 3131-
					properly.		3138.
				c) Keypads 11-15 are not properly		c)	Check keypad addresses 11-15. System will
					configured.		only see keypads on the options bus.
Keypad displays Ready to arm,				The keypad is programmed as a Master		Master keypads can only be used on multi-partition
partition 1 when using only one				keypad.		systems. Program the keypad as a standard
partition.						keypad.
Keypad displays System Fault,				a)	Keypad wiring error.	a)	Check wiring.
sounder is on, and the keypad does
not operate.				b)	Keypad(s) assigned to wrong or non-	b)	Assign the keypad(s) to correct partition. If none
					existent partition.		of the keypads are correctly assigned, re-enable
							keypad 1 by shorting the program contacts in
							the lower right corner of the main panel board.
							This will force program mode and assign
							keypad 1 as alpha, non-master to partition 1.
				c) The microprocessor isn’t running.		c)	Disconnect battery and any aux. power load. If
							the microprocessor has shut down, aux. power
							will read approx. 11.5 VDC. If the EEProm chip
							has been field-replaced, power down AC and
							battery, and check for bent or mis-inserted pins;
							Otherwise, replace the panel.
Keypad alpha display is locked up,				The keypad is enabled, but as an LED		Enter the program mode at the keypad and input
but the keys still function.				keypad.		the correct sequence to re-enable it as an alpha
						keypad. Care must be taken, since there will be no
						visual feedback to verify programming until the
						keypad is properly enabled.
Can’t read back history with # 89				a) Entering from Master keypad.		a)	First enter Single Partition Mode.
input.
				b) Not using a PIN with test authority.		b)	Use a PIN with test authority.
In history, the Read-back for the A, B,				Formats display information regarding the		Discrepancy exists in the definition of these keys in
and C keys shows:				B and C keys differently.		the two formats. Whatever the keys are
A = Fire				In Contact ID: A = Fire		programmed for in the panel, that is what will be
B = Emergency					B = Silent Panic	sent.
C = Panic					C = Audible Panic
But,	the	Central	Station
transmissions display B as Silent				In SIA: A = Fire
Panic and C as Audible Panic.					B = Emergency
					C = Panic
Can not perform a zone test (#81).				a)	Entering from a Master keypad.	a)	Zone test is not available from a Master keypad.
				b)	Not using a PIN with test authority.	b)	Use a PIN with test authority.

DS7400Xi ( 4+) Reference Guide Copyright © 2007 Bosch Security Systems, Inc. P/N: F01U035325-01 Page 87